email not being sent?
I have an Exchange server 2003.
We use outlook 2000.
I have had this recurring problem that raises its head from time to
We have about 100 users. Generally everything works.
But from time to time an individual workstations that worked fine
before now stops being able to send mail. It can receive mail ok.
What happens is that when the mail is sent it disappears from the out
mail box but is not delivered. It just disappears into never never
On this one computer I even logged in as myself instead of the user,
set up my outlook mail account and same thing. In other words its
something about the individual computer. My mail works find from my
other workstation, It has nothing as far as I can tell with Exchange.
Other computers work fine. It's just every once and a while one
computer exhibits this behaviour.
But here is one other bit of info. Sometimes when I make some sort of
change to the configuration and then try to send an email it works.
But then if I close the email and log out of the email (not the user
login) and then open the email again. Its goes back to not working.
It's almost like if I poking it a bit, then it works for that session
but if I close the mail it stops working, until I change some setting
and then it starts working again for that session. However it is
unrelated to one specific setting, there are several settings like,
save outgoing mail turn off, close mail then open again and turn back
on and it works for that session. But other settings cause it to
function properly for that session as well.
Sadly I dont have access to this users machine all the time, as they
are doing work, so suggestions you make may not be able to be tested
immediately but has anyone seen this or can you provide any insight
into this issue.
I have tried giving the microsoft office folder domain users
permission on the local ws, thinking that might be it, I have changed
every setting I can on the workstation and accept for the aspect that
it sometimes works until mail is closed nothing makes it permenent so
that it just works when opened every time.