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Unable to access email folders. You must connect to Microsoft Exch

I have 10-15 users in my org that are receiving the following error:

"Unable to open your default e-mail folders. You must connect to your
Microsoft Exchange server computer with the current profile before you can
synchronize your folders with your offline folder file"

We migrated to Outlook 2007 about 2 months ago and since then this problem
is happening more and more. It is not happening to every person in the org
and is intermittant for others. For example one user can logon at a
workstation and get this error. Then go back to their own workstation and
access outlook 2007 with no problems.

This issue has been posted on hundreds of other forums with no resolution.
Seems to be a widespread issue yet there is no information on here.


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We are running SBS-2003 and all existing users do not have any problem with using Outlook 2003 or OWA via IE to access their email. This week I set up 2 new users and the exact same thing happens with both of them. When I setup Outlook it finds the users name and authenticates it, but when I try to open up Outlook on their PC's I get this error: "Unable to open your default e-mail folders. You must connect to your Microsoft Exchange Server computer with the current profile before you can synchrozine your folders with your offline folder file." 

I have deleted and recreated their profiles on the PC and even tried to create it on a PC they do not use the same results.

When they try to use OWA, I get this error:  "HTTP 1.1/ 503 Service is no longer available" , yet if I can log onto OWA without any issue on the same PC.  Any help would be greatly appreciated!

DJ

Hallo,

i have to export ~3000 contacts from public contacts folder. I have wrote a
Visual Basic 6 program which export the contacts direct to a access database.
No I have one issue every 10 minutes I will get a security prompt "A program
is trying to access email addresses you have stored in outlook..." The export
have to run autmaticly in the night because it need some hours to export.
What is the way to disable the security function?

Hi guys!

I am unable to access public folder due to in my network I have installed ISA 2004 even though,Full permission we have given to exchange server,Enable to access Internet on that system.Error is Network Access Message: The page cannot be displayed.can anybody explain me.

Thanks in advanced.
Techgfx

Hi, I am able to access the xxxxxx public folder when I am in the office
network. However, when I connect to my office network via Dial-in, I am not
able to access the public folder.

I am able to access all other public folders, sent e-mail etc. It's the
issue with only that particular public folder. Error - unable to display the
folder.

We have Outlook 2003 and Exchange 2003

I work for a very small company (5 employees) and we created an email account for a new employee today. Her account is connecting to the server (the username is underlined), but when we try to open Outlook, we get the following error message:

"Cannot open your default email folders. You must connect to Microsoft Exchange with the current profile before you can synchronize your folders with your Outlook data file (.ost)."

We don't have an IT department, being so small, so there's no one I can call to take a look at it. I've tried updating everything, uninstalling and re-installing the Office Suite, all to no avail. No one else is having a problem accessing their email, and there's nothing wrong with the email server as far as we can tell.

Any ideas? They would be much appreciated.

I have Outlook 2002 which I have installed and uninstalled a couple of
times due to expirimenting with different OS's. If I set up my folders
in Outlook Today: Inbox, Saved Items, Tasks, etc., I get an error
message "Outlook unable to access the folders." I can however access
all my folders from the drop down menu. Could someone point me to the
configuration files that might be at fault or a way to rememdy the
situation. I would like to start using Outlook as my default email and
calendar program once again, but really like the Outlook Today
feature. Have been using Ubuntu Linux and like it, but have found that
Windows is more funtional in the work world.

Thanks in advance,
Gregg

We are currently going through migration from Exchage 5.5 to Exchange 2003...
after migrating many of the users, a couple of them are experiencing problems
accessing the Public Folders. The first user is no longer able to SEE any of
the public folders... the second user is able to see them, but not able to
open them, receiving the following message:
"Unable to display the folder. Microsoft Outlook could not access the
specified folder location. The contents of this public folder are currently
unavailable. Either the Microsoft Exchange Server computer servicing this
public folder is down or the public folder has not been replicated to this
site. See your administrator."

The Exchange 5.5 server is still up and running as we are still migrating
the last of the users...

The Client Permissions are all in tact, they have not changed.
**Both user 1 and user 2 have the same permissions/part of the same
Distribution Lists as others in their departments who are having no
difficulties accessing the Public Folders. I ran through the ADC Tools,
there were no issues to resolve.

Hi All,

We have upgraded from Ex5.5 to 2003a few months back. All Clients are running XP Pro, SP2 and Office 2000 SP3 and things are fine. Once we’ve upgraded a few clients to Office 2007 I’ve noticed that those users are unable to access any public folders, even though client permissions didn’t change and everyone is able to access Public folders though Outlook 2000.
I ‘m able to see the Public folders through Outlook 2007 and can access Calendar Items and Contacts Items though Outlook Calendar and My Contacts correspondingly. I have admin rights though.
All users are able to access public folder though OWA http://servername/public
Any pointers are appreciated. Thanks

Up until last week I was running 1 Exchange 2000 server. I added an Exchange 2003 server and migrated mailboxes, replicated public folders, etc (I followed serveral of the guides on this site and from Microsoft on the migration).

The Exchange 2000 server is still running, but I removed it from the replication tab of each public folder and propogated the changes.

In OWA when I click on public folders it directs me to the servername.domain.com/public, where the servername is the actual Windows 2000 AD name for the server.

Another thing is that in Exchange admin on the Exchange 2003 box, When I try to manage the public folders, set replication for them, etc, it promtps me for a username and password each time, and for each folder and public folder instance. On the Exchange 2000 box it does not prompt me for login info. The security settings are identical at every level on both servers and on the public folders heiarchy.

Another test I did was to un-mount the public folder store on teh Exchange 2000 server, and sure enough in Outlook, I was unable to access the public folders because they were "unavailable". What am I doing wrong here? How do I get OWA, Outlook, and the entire Exchange organization to look to my Exchange 2003 server for public folders??? I am afraid that if I remove the Exchange 2000 server the public folders will not be accessible.

If anyone has ANY ideas please let me know!

Thanks!

In Outlook XP running in Windows XP Home Edition, I recently started
receiving the following error in the majority of my folders:

'Unable to display the folder. You don't have appropriate permission to
perform this operation.'

I first noticed that a number of rules which were supposed to distribute my
messages to specified folders failed to do so. Moving manually failed. When
I tried to access the folder I received the above error.

I have an extensive system of folders which are up to 4 deep. My archive
folder which has the same structure as my personal folder works fine. I have
run the Inbox Repair Tool twice. Only minor errors were found and corrected.

The problem seemed to occur in the middle of receiving messages as some were
moved to the unreadable folders and some were not. I have been using Outlook
XP for a number of years with no problems. Any suggestions?
--
Jim Ormsbee

We are using Outlook 2003 with Exchange 2003. I have a user who has
permission to mulitiple users contacts. Within Outlook, if she chooses the
folder list and their contacts folder it views without an issue. However, if
she chooses it by hitting the Contacts via the Open Shared Contacts, several
of the users are displayed three times (they do not have subfolders within
their contacts). Two out of the three give her the error "unable to display
the folder. You do not have sufficient permissions" where as one properly
lists the contacts. I found a KB article #288570 which suggests clearing out
the MRU list. I closed Outlook, exported and removed the registry key but
the issue still exists. She refuses to access the contacts using the folder
list as she complains it's too cluttered since she has access to so many
contact lists. Any suggestions?

I have outlook 2007 and exchange 2010 and when a new user opens Outlook they
get the following error.

Cannot open your default email folders. You must connect to microsoft
exchange with the current profile before you can syncronise your folders with
your offline folder file.

Here is the sequence of events.

1. New user opens outlook for the first time.
2. Outlook finds thier domain credentials and goes looking for exchange.
3. Outlook finds exchange and configures its self
4. We get 3 grenn ticks, all is good.
5. Outlook then goes to start and we get the above error along with a small
window saying "Configuring outlook acounts"

what I have doen so far.
1. I have deleted the outlook profile via control panel and tried again.
2. I have rebooted the computer and tried again.
3. I have told ani virus to ignore PST and OST files.
4. I have tried creating a temp "test" domain acount and it does the same
thing.
5. I have tried going to another workstation and logging in with my domain
admin account and running outlook and get the same result. My normal machine
has an instance of outlook setup with my domain admin account and works fine,
though it was set up some time ago before all this started.

All has worked fine since we installed exchange 2010. This hase only started
recently. There has been no changes to group policy in recent days.

It looks to me like a security thing. Outlook and or exchange seem to think
you are someone else. If this is the case why does it auto configure fine the
first time.

Any more things I can try would be apreciated?
Is this an outlook thing or should I be posting in Exchange?

Thanks in advance.

Have 7 users on domain. All are running windows 2000 with outlook 2003. Are able to send and receive mail fine. About a week ago, we all stopped being able to access public folders from outlook. No changes have been made to the account on our end. We get exchange server error message when trying to access the public folders. Are able to access the folders fine from owa. Spoke to our exchange host, and were told that they were working on it. Yeah.........Any suggestions anyone. I would really appreciate it.

In order to create workflow application i want to create form using microsoft oulook but i am unable to access public folders from microsoft outlook, how can i do this??? Folder created using ms oulook is not available in public folders and the one created in public folders is not availble in ms outlook.

We have recently migrated to Exchange 2007 and all working. However other day I tried to access Public folder using OWA and did not work. Though I was presented with login screen then a blank page opened after I login. I presume technically it is still possible to access public folder using OWA. From outlook I can still access public folders.

Any thoughts?

I am trying to access Public Folders on an Exchange 2K SP3 SBS Box through the System Manager, but when I go to view, I receive the following error message:

The Operation failed due to an invalid format in the HTTP Request c1030af0

I can't find anything about this particular error code on Google or Technet - does anyone else have any ideas?

When I start outlook - and many other times - I get a message box that pops
up saying:
A program is trying to access email address you have stored in outlook. Do
you want to allow this.
If this is unexpected, it may be a virus and you should choose No."

I click on no and it goes away, but it's a bother I would like to get rid of
permanently asap. I am running Panda antivirus and not sure if it is related
to Panda or what.

Thanks for replies.

I keep getting the following message in outlook: a programming is
trying to access email addresses you have stored in Outlook. Do you
want to allow this? If this is unexpected, it may be a virus and you
should choose "No". Then it gives me an option to allow access and a
time limit or a no option.

I've done a search for it and tried some of the remedies suggested but
still keep getting this message.

Running Symantec Corporate edition and it's up to date. Running Office
XP with SP3--check the Advanced Options for COM Add-in's--nothing
listed. Not running Active-Sync or any PDA programs.

Any suggestions would be greatly appreciated. Thanks.

I keep getting the following message in outlook: a programming is
trying to access email addresses you have stored in Outlook. Do you
want to allow this? If this is unexpected, it may be a virus and you
should choose "No". Then it gives me an option to allow access and a
time limit or a no option.

I've done a search for it and tried some of the remedies suggested but
still keep getting this message.

Running Symantec Corporate edition and it's up to date. Running Office
XP with SP3--check the Advanced Options for COM Add-in's--nothing
listed. Not running Active-Sync or any PDA programs.

Any suggestions would be greatly appreciated. Thanks.

I keep getting a popup menu saying "A program is trying to access email
addresses you have stored in Outlook. Do you want to allow this?"
Apparently this has been generated by a new MS security update. I thought
there used to be a way to turn off this feature in Outlook, but I cannot
find it.

Any guidance would be appreciated.

Many thanks,

WF

We are running Exchange 2007 SP1 RU6 on Windows 2003. We recently migrated
from 2003 to 2007 and all our servers are now at 2007.

Currently Entourage clients are not able to see public folders. Though they
are accessible from Outlook and OWA. If I browse to http://casserver/public I
get an HTTP/1.1 503 Service Unavailable error. The /public and /exchange
virtual directories on our CAS & Mailbox servers are set to version Exchange
2003or2000.

Since we don't have any 2003 servers left, I'm guessing that is the cause of
the error. My question is how do I upgrade the virtual directories so that
the /public URL is accessible again. If the /public directory is deprecated
in a native Exchange 2007 environment, how do I enable Entourage to access
Public Folders. As far as I can tell, we followed all the steps outlined in
the article about removing the last legacy Exchange server from an
organization. Thanks.

We are running Exchange 2007 SP1 RU6 on Windows 2003. We recently migrated
from 2003 to 2007 and all our servers are now at 2007.

Currently Entourage clients are not able to see public folders. Though they
are accessible from Outlook and OWA. If I browse to http://casserver/public I
get an HTTP/1.1 503 Service Unavailable error. The /public and /exchange
virtual directories on our CAS & Mailbox servers are set to version Exchange
2003or2000.

Since we don't have any 2003 servers left, I'm guessing that is the cause of
the error. My question is how do I upgrade the virtual directories so that
the /public URL is accessible again. If the /public directory is deprecated
in a native Exchange 2007 environment, how do I enable Entourage to access
Public Folders. As far as I can tell, we followed all the steps outlined in
the article about removing the last legacy Exchange server from an
organization. Thanks.

This is a very strange one.
The win95/outlook2000 pc was working with me Exchange 5.5 server (although maybe a little slow when making the initial connection).
I then added an NT login script for that user (and all other users) to map some network drives, and set the PC time from the server using the 'net time' command. All the other PCs worked fine, but this one particular PC came up with the error:-
'Unable to open your default email folders. You do not have permission'.
I logged in as that user on a different PC, and was able to access that mailbox without any problems.
I removed the login script for that user, and logged back in on the problem PC as the same user, and there were no problems.
I enable the login script again, and the problem came back.
Has anyone seen anything like this before?

I am running Outlook 2007 on WinXP
I started getting the following error from today in Outlook 2007 when I
start it:

----------------------------
Unable to open your default e-mail folders. The file C:Documents and
Settings%UserName%Local SettingsApplication
DataMicrosoftOutlookoutlook.ost cannot be accessed. You must connect to
your Microsoft Exchange Server computer at least once before you can use
your offlline folder file.
----------------------------
Unfortunately I cannot connect to Microsoft Exchange Server as I have quit
the company. Some of my personal mails were stored on my laptop and I could
access them through Outlook 2007 till this morning, but I cannot now.


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