I tried your suggestion but it didn't work for me:( I'm using Outlook on my
personal PC and am not connected to a network or server...would this make a
difference? Also, when I select both messages in my Outbox and click
Shift+Delete to permanently delete them I get the message, "Some items could
not be deleted. They were either moved or deleted, or access was denied."
When I click on the More Help button I get this message, "This error may be
the result of trying to delete more than 4,000 messages at one time. Outlook
can not delete no more than 4,000 messages when it is working with a server
message store." Clearly I am not trying to delete more than 4,000
messages...and I'm not sure what a "server message store" is. Also, until
Outlook is able to send or delete these 2 messages in my Outbox, I'm not able
to receive any messages in my Inbox. Any help is greatly welcome and
"Roady [MVP]" wrote:
> Place Outlook in Offline mode (File-> Work Offline) and restart
> if you can delete it now.
> Robert Sparnaaij [MVP-Outlook]