I have a wierd installation. I have a machine which runs Windows XP
Professional running in a Small Business Server 2003 R2 domain. Through
upgrades and licensing, the user is entitled to Excel 2000, Powerpoint 2000,
Word XP (2002), Visio 2003, and Outlook 2003.
BTW, the older versions of the apps were never installed. They were
"not available" during the install process.
Now I know this seems problematic to begin with, but that's how it
The problem is, the default email client as shown on the Programs tab of
Internet Explorer 7 shows "Microsoft Office Outlook" as the default email
client. However, any time an app tries to call up an email, Outlook 2003
either doesn't respond or, (as in Internet Explorer 7) calls up Outlook
Express 6 instead of an email through Outlook 2003.
Is there a way to force these settings without uninstalling
(suggested in an other's email)? Perhaps a registry setting? Can a registry
key be exported from my working machine and reintroduced on hers? Or, maybe
backed up and delted forcing Outlook 2003 to recreate the key and take
I prefer fixing the issue instead of hoping that the Offiice installer will
to the trick, it seldom fixes any install errors.
"This is our most desparate hour. Help me Obi-Wan Kenobi. You're our only
hope. Oh, by the way, bring pizza."