It is sure nice to know that I'm not the only frustrated former MSN
Intellisync person. I spent 6 hours today trying to speak with a technical
representative, from the US to India about 10 loops. Each time they said I
was being transferred to a Technical Support Rep, I ended up again with a
Customer Support Representative. I signed up for MOOL, but it didn't work,
so cancelled the same day after much arguing with the Customer Rep; they
weren't going to refund my $44, said I'd have to use the remaining year even
though I was NOT happy, nor did I have the calendar sync capability from
Outlook to MSN Premium. I'm totallly and completely frustrated today with
the Microsoft circus.
Thanks for letting me vent...anyone else figure this out?
Thank you for replying, Diane.
I have a Hotmail account. It is set as
my default in Outlook. What exactly
was not working is this, from the
Outlook Live brochure that came with the install cd: "Whenever you delete
messages, add folders, update
contacts, schedule events, or create tasks, the changes are automatically
reflected in your Hotmail or MSN
Mail account as well as in Outlook."
What happened, instead, is that Outlook displayed my Hotmail calendar window
in a parallel window to my
Outlook calendar, but it wouldn't sync them. Same for contacts. There are
multiple posts from other
users complaining about the same thing.
Do you have Outlook Live installed with Outlook and with a Hotmail
and are you able
to get true synchronization, as promised in the brochure?
"Diane Poremsky [MVP]" wrote in
What exactly isn't working as described in the brochure? Is the MSN mail
store set as your default? Everything on the server will sync with the
msn store - not with your personal folders file.
if you only have an msn account you can set it as default and
personal folders. If you have multiple accounts, use rules to move them
of the default pst so you can set the msn one as default and not upload
the mail to the msn server (unless you want to).
On 12/29/05 3:40 PM, in article