Free Microsoft Outlook Resources & Whitepapers

Attachments don't show up

I've got an issue where an email is sent to my wife and I at the same time
from the same email address. When I receive it, it has attachments on it and
they open fine. When she receives it there are no attachments at all. No
indication that they are blocked. No nothing. We're both on the same
computer with the save Norton 360 A/V. It only happens from certain email
addresses to her, not all.

Any idea why she would have an issue and I wouldn't? Seems like it should
be the same for both of us. I checked the settings under options and they
are identical. Thanks


Post your answer or comment

comments powered by Disqus
This might be a 2003 issue. Follow me here for a second. Company 1 split into two companies, Company 1 and Company 2. During the split Company 1's Exchange 2003 server took a dump and we upgraded them to 2010. Company 2 still runs 2003. Fast forward a year and 3 employees from Company 1 switch sides and move to Company 2. The move required backing up over 26GB of mail and importing it into Company 2's Exchange 2003 database (which doubled the size of the existing database).

Now some of their emails show the little paperclip in OWA but there is no attachment when you open the email...kinda. Using IE6,7,8, & 9 no attachments show up ever. Using FireFox and Chrome the attachments don't show up when you view the mail, but magically appear when you click Forward. And can also forward the attachments to other domains and they show up fine in Outlook...Welcome to Hell.

I seem to have email with large (anything over approx 6MB) attachments missing. Message tracking EventID says "Receive" but the message never shows up in the users OWA. This started a week or so ago as we had been sending 10MB or larger attachments regularly without issue. What is the next step to narrow this down. In the meantime I reduced the maximum receive size to 5MB for all users other than myself.
Setup:
Windows 2003 Server x64
Exchange 2007
GFI Mail Security and Essentials.

We recently switched to Exchange Server, and I'm running into a problem with reports that email as attachments to users from our ERP system. The reports are emailed with the following command.

/usr/lib/sendmail -r MyTest@nowhere.com -t -n < EMAIL_TEST

and a sample of the EMAIL_TEST file is as follows. If too many records are in the EMAIL_TEST file, the email doesn't go through. I don't administer the Exchange server. Is there a better way to send the file with an attachment that won't cause this problem? Anyone know why a larger file would be failing to show up? The emails that fail are only around 450kb.

From: DoNotReply
To: useremailaddr@mville.edu
Subject : Please find atttached testfilename.csv
Mime-Version: 1.0
Content-Type: multipart/mixed; boundary=GvXjxJ+pjyke8COw
Content-Disposition: inline

--GvXjxJ+pjyke8COw
Content-Type: text/plain

ERP Report Attached

--GvXjxJ+pjyke8COw
Content-Type: text/plain
Content-Disposition: attachement; filename=testfilename.csv

ID_NO,Term,Last Name,Middle Initial,First Name,Gender,Date of Birth,Class,Academic Level,Bldg,Room,Phone,Email Address
'0084226,11FA,Smith,L,James,M,12/21/1978,SR,UG,FO,382,345-867-5309,smithj@nowhere.edu

Hello all,

Now when I add attachments to new emails that I'm creating (using Word as email editor), the attachments show up as icons in the
body of the message. When I send these to my wife at her office (she is not using Outlook--some other non-Microsoft email program),
she does not see the attachment in the message body. But she does see one of those "winmail.dat" attachments (I'm guessing
"winmail.dat" is because of my AutoArchive is turned on) in the message header that she can not open.

If I reply to one of her messages, then when I attach files they attach normally in the message header and my wife can open
attachments that way.

This is something new. It used to be every email I wrote added attachments in the message header and not in the body of the
message.

Is this a setting that I've changed? How can I get Outlook/Word to add attachments to the message header and not place them in the
message body?

--
Thanks for any help anyone can provide,

Conan Kelly

When I get emails, either html or just with normal pictures, they dont show up.
When I try to insert a picture when sending an email, they dont show up
either.
Can someone help me!!!!

Some Outlook users attach a document, and it shows up in the attachment field
in the heading section of the e-mai, however other users attach a document
and it shows up as an icon in the body of the e-mail. Is there a setting that
affects this?

hello everybody,

i have been having this problem on and off for a while now, it is very frustrating.
we have an MS exchange server 2003 running on MS windows server 2003 machine,
which also acts as a domain controller and runs a dhcp server. we use the exchange
server only for sharing a couple of calendars between our research group members.
the problem is the following - when i create a new account, it doesnt always show up
in exchange server's mailbox list right away, and i cannot access the calendars from
another PC. sometimes it works just fine though - i create a new account, login into
the domain from another PC, set up an exchange account in MS outlook on that new
PC, use the newly created account, and am able to access the calendars.
but not always, like right now. i have created a new account copying an old working one,
i have created a brand new account - i am still not able to use this account to set up
an exchange account in MS outlook on another PC. it gives me the following message:
"the action could not be completed. the name could not be matched to a name in the address list".
if i use another user name (mine for example), then it works fine.
any ideas what i am doing wrong? sorry for such a long email...
thank you!

best,
Renat.

Hi ppl. i've been reading and i saw similar posts but nothing that could solve my problem... Outlook 2007 (under Vista), 1 pop account, i can send messages, incoming emails even download (i can see it on the lower right corner) but they just dont show!! No filters applied, no rules, I'm stuck!!!

I hope you ever saw this, thanks for your help!

Other calendar and people's calendars don't show up on first outlook launch
after a computer restart, close outlook and reopen it and then they show up.

This is under exchange connection.

Only one user is having this issue. I cleared the local cache files but it
didn't help.

I no longer get the pop up preview in the lower right, and then the emails
dont show up in the inbox.
The inbox numbers increases but I have to click out of Inbox to any other
folder and then back to inbox to see anything new.

Hi everyone
I used to be able to input a birthday or anniversary into the field of a
Contact and these would show up on the calendar (as a recurring "All Day
Event"). They no longer do and I cannot figure out why. I have searched
Microsoft (and ended up here) and with Google with no luck.

As far as I can tell I have not changed any settings on PC. I'm running
Vista Business (and extremely happy with it) with auto updates turned on,
Office 2007 and I also sync with TyTNII.

Previously I was using the TyTN II to sync with both this computer (home)
and work computer. I ceased this a while back as the work computer is
running Outlook 2002 (WinXP) and it can't seem to handle daylight savings and
was screwing up my "All Day Events" (on TyTN II and home computer they
appeared to span two days - from 0100 to 0100) that spanned the Nov-Mar
daylight savings period!! I ceased the double syncing a couple of months ago
now, but as I don't enter a birthday every day I'm not sure if it coincided
with the problem or not. I'm hoping this isn't the issue as I don't feel
like rebuilding my PC again.

This is driving me crazy and any ideas advice would be greatly appreciated.
However, please don't suggest I add birthdays/anniversaries as manual
recurring entry into calendar (I know I can do this, but would like to fix
the problem, not work around it).

Thanks
Wesley
Perth, Western Australia

Dear All,

I have a problem with outlook (2003 and 2007)
I have POP3 account, when I click on send/receive, outlook starts to download number X of messages (let's say 5), when outlook starts to download the 4th one (for example), it downloads it according to the status bar, but the email itself does not showup in inbox, or Unread messages folder.
then outlook downloads the 5th messages successfully, and it will show up.
the 4th message will be marked by outlook as DOWNLOADED, so if I press send/receive 100 times, it won't get downloaded to inbox.
Note that I can see the 4th message through IMAP.

I talked to my email service provider about this issue, but they could not solve it.

Thank you

Hi
I have seen email with company logo within thier signatures that do not show
any attachments. Yet when I insert my company logo and I send an email, it
shows up as an attachment on the recipients side.
I dont want it to show as an attachment, how can I fix this?

Thank you very much!
--
daisy

Sender of HTML emails is running XP and using Outlook, build 11. Recipients
using Outlook, build 10, 11, etc. and set to received HTML emails. Everyone
is using Outlook, not Outlook Express.

When the sender imbeds a picture in his HTML email, it shows up as an
embedded picture and also as several attachments. The attached pictures are
the same picture but of two different sizes. They are named AT000xx.jpg, etc
whereas the original imbedded picture’s name was IMG_xxxx.

Other weird things: The received number of attachments is one less than the
number of recipients, e.g. email is sent to 5 recipients; everyone gets 4
attachments. The received email does not have the paper clip icon denoting
an attachment even though there are attachments.

It has been determined the problem is with the sender (multiple attachments
show up when sending to a g-mail account and using a browser for reading the
email).

No Outlook setting can be found that governs this weirdness.

Any ideas as to what is going on and how to fix the problem?

dub@dubegbet.com

The sender of HTML emails is running XP and using Outlook, build 11.
Recipients are using Outlook, build 10, 11, etc. and set to received HTML
emails. Everyone is using Outlook, not Outlook Express.

When the sender imbeds a picture in his HTML email, it shows up as an
embedded picture and also as several attachments. The attached pictures are
the same picture but of two different sizes. They are named AT000xx.jpg, etc
whereas the original imbedded picture’s name was IMG_xxxx.

Other weird things: The received number of attachments is one less than the
number of recipients, e.g. email is sent to 5 recipients; everyone gets 4
attachments. The received email does not have the paper clip icon denoting
an attachment even though there are attachments.

It has been determined the problem is with the sender (multiple attachments
show up when sending to a g-mail account and using a browser for reading the
email).

No Outlook setting can be found that governs this weirdness.

Any ideas as to what is going on and how to fix the problem?

Thanks
Dub

Outlook 2003

When I print an HTML format message the attachement list doesn't show up. I
know how to solve this with the plain text option. Most of my coworker have
their e-mail set up in HTML and when they print an e-mail with an attchment,
the attachment shows on their print out.

I will like to learn how to make the attachment list shown on HTML format
print outs. It is possible. I've checked all my settings and some of my
co-workers and they seem to be the same.

Look forward seeing your response.

Thanks,
DG

A client is receiving emails from an outside address, and
intermittently the body of the emails from the other person are
showing up as an attachment rather than being displayed in the body of
the email as normal. They are using Outlook 2003.

When the sender copies other people into the same email, the other
users in the company receive the email as normal, but this one user
does not.

As far as I can see, there are no rules, no anti-spam programs running
on her client PC and there doesn't seem to be anything strange on the
mail server (Exchange).

I'm thinking it might be a MIME problem, but the rest of the users
have the same version of Outlook but their PCs don't exhibit the
problem. Anyone have any clues?

--

Burning_Ranger

I use Excel a lot and email files from Excel through Outlook. When I am in
Excel and click on "send to as attached" or "send to" and then click on as
attached, my new message opens up in Outlook with the file attached and the
file name in the subject line like it is suppose to.
The problem comes with the message I type in the message section. It doesnt
come through with the email but shows up as "". It use to work right
and send the message with the email last year in the spring. Something
changed I dont know when. I have checked all the settings I could think of
or try to figure out what is going on. No luck.
Any Suggestions???

Strange issue started happening recently and I dont know why...

When I send an email and insert a .jpg image into the email (not attach, but
insert into the body), I can't view it when I get a copy back. I get the
white box with a red x in it.

Strangely, if it's a .gif image, it seems to load just fine but .gif photos
are huge so I need to use .jpg.

I know there's a security setting under Options about downloading pictures
but I'm afraid if I uncheck that first box, I'll be opening myself up for
spam, like the message above suggests.

Is there some other way to get images in emails to show up? Is it something
in my security settings?

Sometimes, my clients send me emails and they have an image in their
signature and they come through as a red x too - how can I get my .jpgs to
start appearing in the body of the emails?

Please help - this is driving me crazy!

Thanks so much in advance for your help. Very much appreciated.

When I want to print a hard copy of an e-mail sent the attachment that I sent
with the e-mail will not show up on the hard copy under my sent details at
the top of the page.

Strange issue started happening recently and I dont know why...

When I send an email and insert a .jpg image into the email (not attach, but
insert into the body), I can't view it when I get a copy back. I get the
white box with a red x in it.

Strangely, if it's a .gif image, it seems to load just fine but .gif photos
are huge so I need to use .jpg.

I know there's a security setting under Options about downloading pictures
but I'm afraid if I uncheck that first box, I'll be opening myself up for
spam, like the message above suggests.

Is there some other way to get images in emails to show up? Is it something
in my security settings?

Sometimes, my clients send me emails and they have an image in their
signature and they come through as a red x too - how can I get my .jpgs to
start appearing in the body of the emails?

Please help - this is driving me crazy!

Thanks so much in advance for your help. Very much appreciated.

Hi,

I have a problem with an outlook 2002 SP3 client. When they print HTML
emails that have attachments the attachment icon does not show up in the
print out. According to this KB
http://support.microsoft.com/default.aspx?scid=kb;en-us;821840&Product=out2K
(which specifies Outlook 2003 but mentions outlook 2002 in the applies to
section) this should be resolved however having applied the latest SP it
does not appear to be. The attachment icon is required for audit trail
purposes.
Has anyone experienced something like this before? Any tips on trying to get
it working?

I have a user sending email with Word attachment to others and it shows up as
a word doc attachment but when open it come up blank. Going to the Sent
Folder, open the word attachment there also show up blank. Does anyone came
across this issue? Thanks advance for any assistance.

When I want to print a hard copy of an e-mail sent the attachment that I sent
with the e-mail will not show up on the hard copy under my sent details at
the top of the page.

I have a user sending email with Word attachment to others and it shows up as
a word doc attachment but when open it come up blank. Going to the Sent
Folder, open the word attachment there also show up blank. Does anyone came
across this issue? Thanks advance for any assistance.


Not finding an answer? Try a Google search.