Virus Check Engine Error


I have been receiving the following error when trying to open an email (from
a trusted source) with an attachment. "We could not check the email you are
trying to open because the virus check engine reported an error. To open the
unchecked message, click OK." Does anyone know how to fix this? I use
McAfee for my virus protection service. This problem just started happening
a couple of weeks ago. Does updating the new Outlook Connector program work?
I've never had to do this before.

Thank you!
--
family


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Since April 1st, I have been having trouble opening some of my incoming
email messages in Outlook 2007.

The error messages reads as follows:

Microsoft Office Outlook Connector

We could not check the message you are trying to open for viruses because
the virus check engine reported an error. To open the unchecked message,
click OK.

Do not check for viruses until the virus check engine is available.

How do I fix this issue?

Thanks
TJ




Error: virus check engine reports an error




Error: virus check engine reports an error




I have been receiving the following error when trying to open an email (from
a trusted source) with an attachment. "We could not check the email you are
trying to open because the virus check engine reported an error. To open the
unchecked message, click OK." Does anyone know how to fix this? I use
McAfee for my virus protection service. This problem just started happening
a couple of weeks ago. Does updating the new Outlook Connector program work?
I've never had to do this before.

Thank you!
--
family




Since April 1st, I have been having trouble opening some of my incoming
email messages in Outlook 2007.

The error messages reads as follows:

Microsoft Office Outlook Connector

We could not check the message you are trying to open for viruses because
the virus check engine reported an error. To open the unchecked message,
click OK.

Do not check for viruses until the virus check engine is available.

How do I fix this issue?

Thanks
TJ




I keep getting an error saying Microsoft Outlook Connector (We could not
check the message you are trying to open for viruses because the virus check
engine reported an error. To open the unchecked message, click OK.) Why do
I get this error? Is this from a Microsoft server or is this on my machine?
Is there something I can do to fix this?




I keep getting an error saying Microsoft Outlook Connector (We could not
check the message you are trying to open for viruses because the virus check
engine reported an error. To open the unchecked message, click OK.) Why do
I get this error? Is this from a Microsoft server or is this on my machine?
Is there something I can do to fix this?




I started getting a message that my virus check engine isn't available and do
I want to open the message without doing the virus check. What's going on?
How do I fix this?




I started getting a message that my virus check engine isn't available and do
I want to open the message without doing the virus check. What's going on?
How do I fix this?




For the past three days I have been having trouble with some, but not all, of
my incoming email messages.

I have two error messages which seem to indicate that Outlook Connector has
been disabled or tampered with.

The messages are:

1. We could not check the message you are trying to open for viruses because
the virus check engine reported an error. To open the unchecked message,
click OK.

Do not check for viruses until the virus check engine is available.

2. We could not check this message for viruses. To wait until Outlook
Connector can check the attachments before opening the message click cancel.
To open the message now, click OK.

Any ideas?

--
DSH1




For the past three days I have been having trouble with some, but not all, of
my incoming email messages.

I have two error messages which seem to indicate that Outlook Connector has
been disabled or tampered with.

The messages are:

1. We could not check the message you are trying to open for viruses because
the virus check engine reported an error. To open the unchecked message,
click OK.

Do not check for viruses until the virus check engine is available.

2. We could not check this message for viruses. To wait until Outlook
Connector can check the attachments before opening the message click cancel.
To open the message now, click OK.

Any ideas?

--
DSH1




Hi Guys,

Hoping someone has a clue about this.

Recently upgraded Forefront for Exchange Server to SP2.

Every evening i get 2 emails: here is one

The Sophos Virus Detection Engine scan engine is now obsolete and no longer supported. Updates are no longer available for this engine, and therefore the update check for this engine has been disabled. Please review the scan engines chosen for your scan jobs and make another selection to ensure up-to-date protection. For more information, see http://go.microsoft.com/fwlink/?LinkId=152864

EventLog FSCCONTROLLER ID 4086:

The Sophos Virus Detection Engine scan engine is now obsolete and no longer supported. Updates are no longer available for this engine, and therefore the update check for this engine has been disabled. Please review the scan engines chosen for your scan jobs and make another selection to ensure up-to-date protection. For more information, see http://go.microsoft.com/fwlink/?LinkId=152864

Question: I have disabled the templates and the engines from within Forefront for exchange;

Should i still be getting these emails / event log warnings?

thanks a bunch.




We could not check the message you are tryin to open for viruses because the virus check engine reported and error. To open the unchecked message click OK.




Whenever Outlook Connector comes across a stored e-mail in a personal folder on Hotmail, it gives the error notification, "We could not check this message for viruses. To wait until Outlook Connector can check the attachments before opening the message, click Cancel. To open the message now, click OK."

It's irritating to have to dismiss a dialogue box every time a message in certain folders get highlighted. How can I prevent Connector from performing virus checking at all? My other defenses are plenty adequate.




Ever since I transferred a user's old computer settings over to a new computer (via Laplink's PCMover software), the user sees this error every time Outlook runs:
"A data file did not close properly last time and the file is being checked for errors".

It shows up as Event ID 1030 and event viewer shows the following:
The store C:Documents&Settings%user%Local SettingsApplication DataMicrosoftOutlook- is being reconciled with the indexer for the following reason - non matching max change numbers"

I ran the SCANPST.exe file repair tool, which seemed to work for a day or two.

The file is not even 1 gb in size (924,561 kb).

I'm afraid that somewhere in the transfer, the .pst file was corrupted. I think if I back up the .pst, and reinstall Outlook 2007, I will only pull the damaged .pst back when I restore it to the new install.

I'm not sure what my next step should be. If anyone has any suggestions on how to clean this mailbox up, it would be most appreciated! Thanks~




I have been using EndNote X1 with Word 2007 since last December with
no problems. Last night MS did several automatic updates to Vista
(32) on my machine and, whether by coincidence or not, Word will no
longer start except in safe mode. Furthermore, every time I try to
start it without using safe mode it freezes on start up while
displaying “Running virus scan” at the far left of the Word status
bar. Furthermore if I force a shutdown of Word I get in error box
saying that “EndNote X1 encountered an unknown error.”

I tried shutting down my virus checker (Trend PC-Cillin 2008) to no
avail. I also tried doing a repair on EndNote from the EndNote
installation program also with no success. I have found several
discussions which suggests that EndNote can trigger this problem but
I've seen no solution and the EndNote tech people have not gotten that
to me on this one as of yet. Probably the most discouraging
discussion I have seen is at

http://www.tutorials-win.com/WordDoc/Word-wont-299921/

where an Office MVP is quoted:

Office MVP Beth Melton recently reported her discovery that "If
there are any WLL add-ins in the Startup folders they will trigger
this message even if the user doesn't have any type of virus
scanner enabled. Apparently, MS is using the virus scanning engine
to check for macros in WLL files and as a result it triggers the
message. Note other than checking for macros it isn't actually
performing a virus scan....One add-in I know of that still uses a
WLL is EndNote." So you might check your Word and Office Startup
folders for ..wll files.

Word and EndNote are the two most important tools of my trade and I
desperately need them to work together. I suppose I could restore the
system partition from my last image prior to the MS upgrades but that
would obviously only be a temporary solution—and it assumes that the
upgrades are responsible in some way which may not be the case.

Any help greatly appreciated—I desperately need Word and EndNote to
work together!




I have been using EndNote X1 with Word 2007 since last December with
no problems. Last night MS did several automatic updates to Vista
(32) on my machine and, whether by coincidence or not, Word will no
longer start except in safe mode. Furthermore, every time I try to
start it without using safe mode it freezes on start up while
displaying “Running virus scan” at the far left of the Word status
bar. Furthermore if I force a shutdown of Word I get in error box
saying that “EndNote X1 encountered an unknown error.”

I tried shutting down my virus checker (Trend PC-Cillin 2008) to no
avail. I also tried doing a repair on EndNote from the EndNote
installation program also with no success. I have found several
discussions which suggests that EndNote can trigger this problem but
I've seen no solution and the EndNote tech people have not gotten that
to me on this one as of yet. Probably the most discouraging
discussion I have seen is at

http://www.tutorials-win.com/WordDoc/Word-wont-299921/

where an Office MVP is quoted:

>>>> Office MVP Beth Melton recently reported her discovery that "If
>>>> there are any WLL add-ins in the Startup folders they will trigger
>>>> this message even if the user doesn't have any type of virus
>>>> scanner enabled. Apparently, MS is using the virus scanning engine
>>>> to check for macros in WLL files and as a result it triggers the
>>>> message. Note other than checking for macros it isn't actually
>>>> performing a virus scan....One add-in I know of that still uses a
>>>> WLL is EndNote." So you might check your Word and Office Startup
>>>> folders for ..wll files.

Word and EndNote are the two most important tools of my trade and I
desperately need them to work together. I suppose I could restore the
system partition from my last image prior to the MS upgrades but that
would obviously only be a temporary solution—and it assumes that the
upgrades are responsible in some way which may not be the case.

Any help greatly appreciated—I desperately need Word and EndNote to
work together!




I am running XP home 2002 verion w/ sp3 on a vaio system (p4-2gig)

also ms office pro.2000

Every time I go to log-in to any site with password username I get message.

"Either there is not default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft outlook and set it as the default mail client."

I really dont want to run "outlook". i just want the error to stop poping up every time I try to log in somewhere. any SHORTCUTS to removing this error?

Thank you
pSS I have run many virus checks too, none found.
PS see attachment




I'm trying to test a new in outlook. I created a dummy user and mailbox. I tried to add the user from Mail in my workstation's control panel and when I check name I get this error.

Also, I do not know if this is an issue, but when I look at the user in Active Directory, and click on his "Email Address" tab; I see nothing. The email does not show up in any Address List as well.

All the service packs have been installed and any all needed Hotfixes are installed. I'm completely stuck...