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Email Message opens as Black Screen

I'm using Outlook 2007 and every once in a while (Randomly), I click New
Message to create/type an email, and the screen opens completely black. The
only thing I can see is the Minimize, Maximize, and Close buttons at the top
right corner. Everything else is Black. I can't type anything! When I
close the window, and try the new message process again, the same black
screen appears.

In order to create a "normal" email message, I have to close Outlook and
restart.

How can I fix this so 1. it doesn't happen and 2. I don't have to
close/restart Outlook.

Thanks,


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I just installed the "Dell" driver and it had no effect..same problem. I
close "all" my .pst files except the one Outlook delivers to and it seems to
be better. Seems Outlook has a breaking point for the number of .pst
files... Just a guess. Would really like to have these open as I am a
packrat for mail and want my pst's available.

"Brian Tillman" wrote:

> Todd wrote:
>
> > I am running on a Dell Latitude D620 with 4G of memory and Vista
> > Business (all updates and updated drivers). I have a lot of PST's as
> > I move mail around to keep my PST's small. Taks manager reports
> > OUTLOOK using 266M of memory which seems like ALOT. Outlook messages
> > open as a black box when maximize. I have to size them to a small
> > size to have the text displayed. This seems like a resource issue,
> > but Outlook is the only app misbehaving. Again, the new message (or
> > reply/forward) is completley black..
>
> On my wife's Vista machine, Windows Update installed a video driver update
> that caused something similar. I ripped it out and made sure the latest
> driver from the video card's vendor was installed.
> --
> Brian Tillman [MVP-Outlook]
>
>

When I go to open a new email message it comes up full screen. I resize to a
smaller window and it holds the new size until I shut down Outlook. When I
restart Outlook the new email message window is full screen again. How do I
set it so that each time I open a new email message it is smaller, not full
screen?

I'm trying to send a single file web page (.mht) as the body of the email
message, not as an attachment. So far, in my test runs, it comes in as an
attachment. :-(
My email format is HTML. I've tried attaching the file at an attachment and
also inserting the file directly in the body of the email message. Both
times, I received the test message with the message body blank and the .mht
file was attached.

Or...am I trying to attach the wrong type of file? I'm trying to send an
illustrated newsletter in the body of an email. I don't want the pictures to
be attached, I want them to be inserted in the body of the email.

Thanks in advance,
Lynda

When I open an e-mail it appears as a small box on the screen.

Can anyone please tell me how to set the default so that all messages open
as full screen size?

Many thanks

I would like all incoming email to automatically open as HTML so I don't have
to 'click' to view! Anyone know how to set this??

I would like all incoming email to automatically open as HTML so I don't have
to 'click' to view! Anyone know how to set this??

We are using Office 2003. How does an email message get printed without the
To:, From: or Subject: on the print? The body of the email message printed as
if it was a Word document - not sure how that happened.

After running the Beta Outlook 2007 for a while, I just installed the
"released" version. Now, when opening email messages, I get the error:
"Could not install the custom actions. The object could not be found."
After clicking "Ok" for the error, the email message opens as usual.

I disabled all add-ins (including SPAMfighter, which was working fine with
the Beta version) but still get the error. Stranger still, I installed
Office 2007 yesterday afternoon and Outlook worked fine the rest of the day.
Today, I'm having the problem.
--
ExTexan

After running the Beta Outlook 2007 for a while, I just installed the
"released" version. Now, when opening email messages, I get the error:
"Could not install the custom actions. The object could not be found."
After clicking "Ok" for the error, the email message opens as usual.

This is happening on EVERY item I open... emails, contacts, tasks, etc.

I disabled all add-ins (including SPAMfighter, which was working fine with
the Beta version; and Norton Protection, (I think)) but still get the error.
I've looked thru all the rules I have defined in Outlook, but none of them
reference a Custom Action.
--
ExTexan

When I try to open an email in Outlook, I am often getting a black screen
instead of the message. Any ideas?

Hi all,

I am using Outlook 2003.

I have my email message window set to a certain size and placement on my screen, the way I like it. Every time I open an email message, the window is in exactly the same place, just how I set it.

HOWEVER, whenever I receive a meeting invitation, the window size and placement moves, and then when I go to open an email, the email window is now in the same place as the meeting invitation was. I then have to manually move the window back to the size and shape I had it before.

Does anyone know if there is a way to stop Outlook for doing this? There must be a way, but I haven't been able to figure out how.

Thanks,

Matt

I bought a new computer thru Dell with Windows XP and Outlook Express as my
email provider this past June 2006. I needed Word and Excell and Publisher
but
this package did not include any Microsoft Office programs. I had an old
Office 2000 disk I had purchased and still had the code so I downloaded the
first of two disks, that had Word, Outlook, Excell, and some other tools.
When prompted on set up I told Outlook that it was not my preferred email as
I thought it would be the old version and I didn't want it to override my
Outlook Express 6.0.
Everything installed seemingly fine but now if I try to open my email with
Outlook Express desktop icon I get this message over a black OE screen:

16 bit MS-Dos Subsystem
NTVDM CPU has encountered an illegal instruction
CS:054e IP:0100 OP: FF FF FF FF FF

I uninstalled Office 2000, tried a system restore, (no help),
looked at properties on the desktop icon for OE and the Target box was not
lit up and just said "email". I did a Run for "C:Program FilesOutlook
Expressmsism.exe" and got a message that said Windows cannot find this file.
I did a Search for the same one and got the OE folder with 9 out of the 12
files in it saying they were modified on 9/21, the date I installed the
Office 2000 disk. They included the msimn.exe file, wab, wabmig, setup50,
etc. I tried to open them but they were the same black screens with the
same message of

NTVDM CPU has encountered an illegal instruction

I called Dell technical support who took over the computer and googled for
the MS-DOS Subsystem message but advised me that I should save all
my files and do a complete PC restore back to when it was shipped in June .

It will mean I lose all the saved
messages in my OE and my address book, and I have a lot of critical business
and
personal emails saved that I do not want erased. Also it means reinstalling
many other programs that are on the computer, like my printer, scanner,
camera, etc. Please tell me there is a fix that won't do that to me! I
have scoured the Microsoft files using the exact error message contents but
can't
find anything like this. Did the Office 2000 do this and should I throw it
away? Is there some update I don't have for Office 2000?
I am accessing my email account thru webmail right now.

I am totally frustrated! and not a computer educated person to know where
else to look for a solution. I started this thread on the Outlook discussion
group and they sent me here.... Please Help!

Karen

Hi all,
I am running WinXP Pro & MS Outlook 2000 on home network workgroup
configured as Corporate & Workgroup. I leave Outlook running all the
time minimized in the taskbar. I was wondering if anyone knows a way
(either within Outlook, Windows or using an Add On) to make Outlook
open a new email message in a window when the message is received? I
have seen other types of programs (for example there is a phone
answering machine program) that opens a new window on each call and
cascades them across the screen. I would like that to happen with
Outlook if possible.

I have a form that is posted on a internal company site. Some people
can open the form as a form, and some people open the form looking like
a regular email message.

*Same behavior happens if the form is saved on the Desktop and
double-clicked.
*However; everyone can open Forms as Forms from the Organizational
Forms Library

The OS is XP, some are SP1, some SP2.
Outlook is 2003, some are SP1, some SP2.

I'm still waiting to compile a list but at this point, users with XP
SP2, Office 2003 SP2 open the Form as an Email message; users with XP
SP1 and Office 2003 SP1 open the Form as a Form.

This information may already be out there but I can't find it.

Your help is greatly apprecaited.

Cannot open links in an email message - internet opens with a blank screen - have to go to task manager to close program and start again

Hi

I have two really annoying issues with Outlook 2007.

System is Windows Vista with all latest packs and updates. Graphics card drivers are up to date. The email set-up is via IMAP accounts with Outlook Connector (MDaemon).

1. Black screen

With increasing regularity, when I open an email / click to reply to an email, the entire window apart from the title bar / max/min buttons turns black. Sometimes - not always - resizing to a smaller window can help but often not. Why is it doing this and what can I do to stop it?

2. Grouping emails

My emails keep sorting themselves into 'grouped' orders. I keep checking the option to stop it doing that, changing the appearance settings etc and no matter what it keeps randomly changing back to being in groups - why?

If anyone can help would be much appreciated!

Thanks
Danielle

how do you open and decode an email message sent in MIME format as an
attachment?

I have an email message sent to me with a link. The link is to a pdf
document. I am using office 2003 and have adobe profession ver 7.0. When I
click on the link it actually flashes the window and document and closes it
as quickly and will not stay open. I can not figure out what is causing
this. I can email this to someonelse using the same software as me and they
can open this link with out a problem? Can anyone help please??

Suddenly, I am not able to open any mail messages sent to me as an attachment
within mail. But when in safe mode I am able to open the attached messages. I
have office outlook 2007 SP1 with small business contact manager. I tried the
office diagnostic tools. And repair installation. Can anyone HELP.

I am able to open all sorts of attachments in Outlook -- Excel, Word, .pdf,
etc. However, I cannot open an email message that has been sent as an
attachment. The only alternative I've found is to go to Webmail and view it
there. This is a real hassle. Any suggestions?

I have Outlook 2003 using XP Operating system. Until recently i have been
able to open all attachments. Recently, Outlook has not alowed me to open
forwarded email messages. I AM able to open attached files such as JPG and
WMV extensions, but when i doulble click on forwarded email attachements,
nothing happens. I have thought to uninstall outlook and reinstall it, but if
there is a simpler fix I ssure would appreciate hearing it.

I'm running Outlook 2003 with SP2 installed.

In my division, I have my own personal email account, but also am tasked
with managing 2 additional mailboxes. If I go into Tools--E-mail Accounts
and view my existing email accounts, I can see that there is one entry for
Microsoft Exchange Server. If I look at the settings for Microsoft Exchange
Server, click on the More Settings button and then look at the Advanced Tab,
I see that it is set to open the 2 additional mailboxes that I am tasked
with, Security and Calendar.

I can access those 2 mailboxes from within Outlook, in addition to my
personal mailbox, and if I reply to an email that was sent to either the
Security or Calendar mailboxes, it will show in the From field that it came
from the Security or Calendar email address respectively. However, I know
of no way for me to create a new email message and have it show the From:
field as anything but my own personal email address.

I now am tasked with sending reminder emails out to numerous individuals who
have failed to submit various kinds of documentation...however, these emails
need to come from the Security mailbox, not my own personal mailbox. I know
that I can simply open an email that is in the security mailbox, choose to
reply to it, and then simply replace the To: and Subject: fields with
whatever I want to create an email that will show the Security email address
in the From: field...but I'm wondering if there isn't either some easier way
to do that, or at least some macro I can write that will allow me to get to
a new email message with a blank To: field, a custom Subject: field and,
most importantly, the Security address showing in the From: field.

Any ideas?

-Brian Beck

We have a number of oft files (templates) that we use for form filling and
emailing within the business. recently on one user only, whenever she double
clicks any oft file it just opens an email message with the oft file as an
attachment. I cant even click the attachment to open it as it just creates
another email with attachment.

I have had the user log into another machine and it happens there, so it
must be specific to her outlook profile and not to the computer she is
working on.

Has anyone come across this problem before, and more importantly have they
found a viable fix to the problem?

Ta.

I have Outlook 2003 using XP Operating system. Until recently i have been
able to open all attachments. Recently, Outlook has not alowed me to open
forwarded email messages. I AM able to open attached files such as JPG and
WMV extensions, but when i doulble click on forwarded email attachements,
nothing happens. I have thought to uninstall outlook and reinstall it, but if
there is a simpler fix I ssure would appreciate hearing it.


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