Junk email not being moved to Junk email Folder

When I indicate that an email should be added to the Blocked Senders list,
the list gets properly updated, but the original email remains in my Inbox.
Why isn't it automatically being moved o the Junk-Email folder?

Additional Info:
- XP SP3
- Outlook 2007 SP1
- Outlook is set up with only one (IMAP) account (which has its own "Spam"
folder that nothing goes into)
- Neither my email address nor its domain are in the Safe Senders list
- The Safe Recipients list is blank
- My Junk E-Mail Filtering is set to Low (which is explicitly described as
"move junk email to junk e-mail folder")

So why isn't anything showing up in my Junk E-Mail folder?

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Some how I send out an email out of a program on my computer, The sent
folder did not show anything in my outbox. I keep getting this message about
not being able to send the message. Where do I find the message, and how can
I stop it....Merry Christmas to all you wonderful helpful friends here.

In Outlook 2003, when I archive, the messages that I am requesting to be
archived are not being moved to their respective archive folders? Thanks for
any help.

hi guys

when i right click on an email and select move to folder i would like all folders and sub folders to be expanded rather than having to manually open subfolders within folders is this possible?

kind regards

hi guys

when i right click on an email and select move to folder i would like
all folders and sub folders to be expanded rather than having to
manually open subfolders within folders is this possible?

kind regards


hi guys

when i right click on an email and select move to folder i would like
all folders and sub folders to be expanded rather than having to
manually open subfolders within folders is this possible?

kind regards


Can you make a rule in exchange to allow internal broadcast email to not be sent to junk folder?

We send out broadcast emails to the outside and also to internal users on our network, but the emails are going straight to the junk folder.  Is there any way to prevent this from happening?  Is there a global setting in exchange that would allow blast emails coming from a certain person on the network not to be labeled as junk?

I know there is a setting in each users personal outlook settings, but is there a way that I could force internal users to see the broadcast email in their inbox instead of junk box.

Thanks for your time

Outlook is not working right. ---- "Advance Find" I right click on a
result and then click on "Move to Folder" I select the designated folder,
and it does not work. An email form is generated for the recipient instead.

How do I get it to "Move to Folder" ? Do I abandon Outlook and go back to
Outlook Express?

The Junk E-mail feature only works for e-mail that I get from certain
people and not others.

For instance: johndoe@aol is on my Blocked Senders list but these
emails will do not be sent to the Junk E-mail folder. But

Outlook is not working right. ---- "Advance Find" I right click on a
result and then click on "Move to Folder" I select the designated folder,
and it does not work. An email form is generated for the recipient instead.

How do I get it to "Move to Folder" ? Do I abandon Outlook and go back to
Outlook Express?

I migrated from WinXP, Office 2003 to Win 2007, Office 2007.  I wasn't happy about having to reinstall all of my favorite apps but what the heck, I got through it.  I set up Outlook and opened the PST file I saved from the 2003 version.  I was very pleased that it went well...but I realized that WOW! I had some really huge PST file sizes.  My archive.pst was enormous and very generalized, and my (outlook) personal.pst was just as bad.

A couple of years of poor management of email (my neglect) was the problem, so I decided to set up a lot of subfolders in my Inbox and make rules to sort the msgs so related ones would be grouped together in one place and I could evaluate and delete them by folders instead of msgs.  I would feel secure in knowing that the most important ones were saved into specially labeled subfolders.

My archive.pst was a total train wreck because there were of course no subfolders in it either.  So, I decided to consolidate the archive.pst back into my personal.pst file, then run the rules to sort all the mail back into the new various subfolders.  So, I closed the archive folder in the left panel.  I then moved my original archive.pst to a neighboring location and reopened Outlook.  Then, I imported the Inbox of the original archive.pst back into my current Inbox, including subfolders, and no duplicates allowed.  It took some time for all the 40-plus rules to run because these datafiles were huge.  I consolidated an archive.pst file of over 7.4gb back into an already personal.pst file of over 5gb.  Some msgs were 8mb with their attachments and graphics.  Now that's power! inside this little laptop of mine.

I was proud of my rules and the way they MOVED msgs TO specified FOLDERS.  Those that didn't get moved on the first go just needed a few more subfolders and rules to move them out of the Inbox and into the folders.  I then deleted the folders full of msgs that were no longer needed...and emptied the Deleted Items folder many times.  After I was satisfied that I had trashed all the msgs that I didn't want to keep, I then ran the Archive process several times on the Inbox and its subfolders so I could create an archive2008.pst, then and archive2009.pst, and then archive2010.pst (6 months).  I archived my Sent folder accordingly as well.

New file sizes were then separately manageable.  I will use my autoarchive feature now!!

Here's the problem:  Outlook 2007 is designed not to reduce the original personal.pst file size when one deletes a bunch of msgs.  Although I deleted/archived nearly 80% of my original personal.pst file, the program doesn't release that disk space.  So, my personal.pst file was still at more than 5gb.  It actually was less, but the space was taken up by Microsoft's design flaw.  Okay, there is a COMPACT NOW button that is supposed to compact the PST after you delete a bunch of msgs...BUT THAT DOESN'T WORK efficiently at all.  At best, it recovered about 1.8gb.  So then what?  If the COMPACT doesn't work, you improvise...

I exported my 40+ rules to the ".rwz" file, moved my new personal.pst file to a neighbor location, restarted Outlook.  It couldn't find my personal.pst so I told it to create a new one.  Fine, it was void of all my email, contacts, tasks, and all because they were in that PST that I moved over to the neighbor location.  I clicked on File, Export and Import, and imported from my neighboring PST.  Just like I hoped, it all came back in, msgs, folder structure, contacts, etc. but NO RULES.  They were in that ".rwz" file, so no big deal I thought.

So I clicked on tools, rules, options, import, and imported that ".rwz" file.  Okay, my wonderful rules appeared to have come back in... I recognized them in the little window and clicked OK to go on.  BUT a message pops up that "some of the rules don't have options set" and that's where it blew up.  I clicked to go on and save the rules, but then they show up in red ink and the "Move To Folder" is now nameless and shows "specified folder" instead of the folder I originally set for every one of the 40+ rules.  So then I try a couple of different approaches to import the rules as they were when I first exported them to that ".rwz" file.  But it comes down to this:  I have to go back into every rule, select edit, and point it to the folder that I want the messages moved to, then click finish.  I have to repeat that sequence for 40+ rules because each one is an independent rule.

It's really not a terribly big step to have to go in and edit them... fortunately the basic rule is there, so the parameters for the "move to" function to act upon are still intact.  I'm grateful for that.  BUT the question I have is:  Why couldn't Microsoft's engineers go that one little teeny step further and make it save the rules as they are first imported?  They come in beautifully, but when I clicked the dang window to OK and move on, the program rips out the option!  I can fix my problem, but I am certainly glad I didn't have a hundred rules with multiple options set.

Any suggestions as to how we can export rules and then import and save them intact?

I also hate it that I had to work around and import my PST file in order to reduce its file size.  Copying it or just opening it from inside Outlook causes it to retain its size so recreating a profile and opening in a new profile would still make it more than 5gb.  After I did the shuffle and imported it, the file size came back to less than 1gb.

Okay, I gotta go now... I need to reset my rules' options AND I must go through every darn folder and reset my preferences and turn OFF the reading pane for each one (no global switch to turn that OFF, how dumb!!!!)


We have a client with an Exchange 2003 server. Derby City Scape /
****@derbycityscape.com. They do not recieve emails from two addresses when
they are sent to a certain user at Derby City Scape. We have tried deleting
the users male box and recreating it. The sender does not get any NDR's and
the mail has not been moved to a Junk folder etc.

Can you suggest what is happening to the emails. The sender can send them
to other people no problem.

Thanks very much.



Can anybody help me to create email retention policy as follows;

1. I have to retain mailbox for 5 years.
2.Create a managed custom folder.
3.User should not be able to delete mails from managed custom folder

Thanks a lot in advance

My company is taken over sever support for another division. The have two Exchange 2010 servers. Server 1 and Server 2 are both running 3 roles CAS, HUB, and mailbox roles. They both have 1 single private and 1 pub folder data store. They are not setup in a DAG. My issue is that users the private store on server 2 is not getting any emails. Not even if they send email to themselves.

So this is what I have found. The messages queue up but never get delivered. If I move the mailbox from server 2 to server 1 and restart the transport services than the mail gets delivered. The user can then send email to themselves as well as other users and external contacts. Once I move the mailbox back to server 2 they can still email other users on server 1 as well as external contacts. In fact I sent one email emailing the user and copying an external user. The external users get the email but they never receive a copy but I am able to find it in the queue and it’s in message tracking as received but does no go to the delivered state. EMC says that the last error is” 250 2.0.0 OK”.

I created a new message store on server 2 and preformed the same test while the user’s mailbox was in the new store and it worked fine.

I have a hundred folders so it would be really nice to see more like 20 most
recent folders used when the "move to folder" icon is used. Anyone know how
to increase it from 10?

What I do is burn through my emails in the preview mode with the mouse on
the "move to folder" and drop them into appropriate folders but.....if the
folder I want to use is not in the list it means going into scroll, drag and
drop mode which ain't much fun.

I guess I just need more rules but in my business one rule doesnt work for
all people.

I have to admit this is the first time I've come across this type of
I have a user who uses the "move to folder" icon in Outlook 2003 to move
email messages to a particular folder. The funny thing is, the folder does
not exist and is not visible at all. There are no filters set or turned on
either. Also, Outlook lets the user move the emails to this phantom folder
since it shows up on a list when she selects the "move to folder" icon.

My best guess is that the folder existed at one time and has since been
premanently deleted, but why Outlook continue to cache this folder in the
list and allow items to be moved to it, where ever it is?

The folder is not visible or listed when Folder List is selected nor when
Go-Folder List is used either.



Recently I have been unable to move an email from one folder to another more
than once. Previously I was able to do this. Now I get a message saying
"The item could not be moved. It was either already moved or deleted, or
access was denied." Any suggestions? Thank you.

How do I get all my junk email from Hotmail to be imported into the junk
email list? I don't want to miss any important emails because they are in the
Hotmail junk box but not in the Outlook junk box. The whole reason I bought
Office 2007 was to avoid webmail..

How can I use the "Move to Folder" icon without using the mouse? (in OL

When receiving lots of email messages per day, it's nice to be able to
quickly file message to folders using the Recently-used-folder-list
available via the "Move to folder icon" on the Advanced toolbar. But
it stinks having to use the mouse to do so.

Things I've tried that don't work:

1) Using Ctrl-Shift-V. (Doesn't show me the recently used folders...I
have to navigate folder structure to find a folder.)

2) Customizing the toolbar button to show Image and Text so I could
make use of the &Move by pressing Alt-M. (Image and Text is grayed out
and not an option.)

3) Copying the Move-to-Folder icon up to the Menu bar to the left of
"File"...then I can simply press the Alt key and down arrow to the
folder I want. (I thought this was a pretty slick solution, but it
only works temporarily. As soon as I go to the Contacts folder, and
back to the Inbox, the copied icon is gone. Trying to copy the icon to
the menu bar while in the Contacts folder crashes Outlook.)

Any suggestions?


Hopefully Sue can help me or someone else here.

I need to right a macro in order to make filing my Inbox emails simpler
in outlook 2003.

Simply, I want to right Click an Email that's in my Inbox and then have
ALL of the emails from the sender in my Inbox "MOVED" to a
pre-determined sub folder (from a rule).

So I can and have created rules to move emails from specific Senders to
the folder as they arrive but basically I want to read the emails
first that arrive in my Inbox and then "Move Them" to a pre-specified
folder that I have determined using the Rule Wizard.

So I first create the rule but turn off run rules automatically for the
ones which say emails from Sender X move to Folder Y.

Now I need to create the Right-Click Menu Macro to 'File All Senders

Could someone show me the VBA Code necessary to do this Please?

Logic is this.

Current Selected Mail Item
Search All Mail Items with Senders Name in Current Folder
Where Rule Contains Name of Sender Run this Rule for All Mail Items
in Current Folder

Obviously it would be better if Outlook could have Subfolders
associated to Contacts in the Addressbook that way instead of having to
run the rule wizard, for certain filing actions, you could call the
associated Folder Property in VBA or .NET.

Many Thanks