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Outlook 2007 - Public Folders Disappeared

I have an enduser that can no longer access the public folders via the
folder list (or any other way from the Outlook 2007 client) or from
their Favorites. They are able to access in OWA. The user reports
that they may have chose the "Close all items" item from the File menu
in an effort to close a shared calendar. We are using Exchange 2007
but I don't believe the issue is with Exchange since this is isolated
to only this user. Has anyone else experienced this issue and/or have
a suggestion on how to "reconnect" this user to the public folders?

Thank you.


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I have an enduser that can no longer access the public folders via the
folder list (or any other way from the Outlook 2007 client) or from
their Favorites. They are able to access in OWA. The user reports
that they may have chose the "Close all items" item from the File menu
in an effort to close a shared calendar. We are using Exchange 2007
but I don't believe the issue is with Exchange since this is isolated
to only this user. Has anyone else experienced this issue and/or have
a suggestion on how to "reconnect" this user to the public folders?

Thank you.

Hello:

I have Outlook 2007 running against an Exchange 2003 server. All clients
use RPC over HTTPS for access. We have a few Public Folders setup. We can
access them but the frequently disappear from the
list of items along the left side (under Mail Folders). The only way to
then access them is via the Go menu.

Is there a way to get them to stay there?

Thanks.

Hello:

I have Outlook 2007 running against an Exchange 2003 server. All clients
use RPC over HTTPS for access. We have a few Public Folders setup. We can
access them but the frequently disappear from the
list of items along the left side (under Mail Folders). The only way to
then access them is via the Go menu.

Is there a way to get them to stay there?

Thanks.

Hi guys,

I'm trying to display public folders in the Mail view in Outlook 2007.  I'm sure this is possible, but currently I can only see the public folders for our org in the folder list view in Outlook 2007.

I'm sure I've been able to do this in the past, but I can't seem to get this working right now.  Please can someone shed some light on whether this is possible with Outlook 2007, and how I make it happen if it is?

Many thanks,

Greg.

Hello,

I am having Public Folders issues in my Exchange 2003 -> 2007 transition.
My clients are all still connected to the Exchange 2003 as I am doing a slow transition to make sure everything works fine. All the mailboxes (except a test one) are still in the Exchange 2003 box too.

- I tried to replicate the Public Folders in Exchange 2003 to the 2007 box by adding the server to the replica servers of each public folder. That made the folders disappear from ALL the servers.

- After a restore of the store (kuddos to backup solutions), I tried a second approach: Did a "Move All Replicas" From the exchange server 2003 to the 2007, and updated the Default Public Folder Store to the Exchange 2007. Waited overnight for all the replicas to move, arrived this morning and they had disappeared again.

- Again did a restore of the store (to the 2003 box).

All the messages between both servers seem to be normal, I have the replication logging turned on to maximum in almost all items. The Hub Role is working fine, I am using it as the only SMTP relay to the organization right now.

The Mailbox role seems to be working fine too, I have one mailbox in the new server and it doesn't seem to have problems.

So, I'm at a loss. right now the folders are all in the Exchange 2003 box, with no replicas in the 2007 one because they'll just disappear from both. but I need to have them in the new box, the old one is going to disappear as soon as everything is moved to the new one...

Can anyone point me the right direction to go?

Thank you in advance,
Ana Sofia Santana

P.S. The Exchange 2007 Server has the default instalation: HUB role, Mailbox Role and Client Access Role.

In my testing, I've noticed that Office 2007 seems to require much higher
permissions to perform tasks than 2003. As far as Outlook 2007 is concerned,
I found that I need to grant users "Create Items" rights on a public folder
in order for them to simply delete items. This is in addition to the "Delete
Items" option being selected.

For example, a user with the custom permissions of "Read Items", "Folder
Visible" and "Delete Items:All" is able to delete an item out of a Public
Folder using Outlook 2003. If that user switches to Outlook 2007, then he is
denied access to delete the item. If I then grant that user "Create Items"
access to the public folder, he can then delete the item.

Obviously, from a security viewpoint, this is a problem and a major step
backwards.
Has anyone else experienced this issue? Do you know how to correct it?
--
Information Systems Division,
Orange County Comptroller

P.S. We are using Exchange 2003 and XP SP2 clients.

Hi,

My subfolder in my inbox folder have disappeared but when i use outlook web
they are there. but outlook is woking fine only folders disappering

what is happening?

can any one help?

we have Exchange 2003 and outlook 2007

many thanks

Hi guys, need some help.

We run a single Exchange 2000 server with Outlook 2000 clients and public
folders work fine. Using a user account with Public Folders verified working
in Outlook 2000, the Public Folders dont appear to be available within
Outlook 2007.

Is there any steps required to get access to public folders on an exchange
2000 server using outlook 2007?

Thanks, Anthony

Hi All, I can't find other posts about this so I'm hoping I'm not
asking a common question. I just installed the Office 2007
Professional Plus trial to evaluate it for my company. Our company
has an "out of office" calendar in our public folders. In Outlook
2003, I could go into the folders view, right click on that calendar
and add it to favorites. It then would show up in my calendar view as
another calendar to select.

In Outlook 2007 I cannot figure out how to get that calendar to appear
in the calendar view. I've gone into the folders view and added it to
favorites but it still doesn't show up. I've tried to use the Open a
Shared Calendar option but that only brings up the contact list so you
can look at other user's calendars.

Any ideas? Its not the end of the world but really is nice when I can
just go to the calendar view and click on the "out of office calendar"
to view it rather than going to the folders view and expanding folders
to find it.

Thanks!

navigating the Public Folders could be very time consuming.

Can an icon be added to the outlook toolbar with a shortcut to a given
folder under the public folders? If so, how? does it involve third party
add ons?

PS Public folders come from Exchange 2003 soon to be exchange 2007; thus,
how can I do this for all users.

thanks,
Raul Rego
NJPIES

Hi guys, need some help.

We run a single Exchange 2000 server with Outlook 2000 clients and public
folders work fine. Using a user account with Public Folders verified working
in Outlook 2000, the Public Folders dont appear to be available within
Outlook 2007.

Is there any steps required to get access to public folders on an exchange
2000 server using outlook 2007?

Thanks, Anthony

Hi All, I can't find other posts about this so I'm hoping I'm not
asking a common question. I just installed the Office 2007
Professional Plus trial to evaluate it for my company. Our company
has an "out of office" calendar in our public folders. In Outlook
2003, I could go into the folders view, right click on that calendar
and add it to favorites. It then would show up in my calendar view as
another calendar to select.

In Outlook 2007 I cannot figure out how to get that calendar to appear
in the calendar view. I've gone into the folders view and added it to
favorites but it still doesn't show up. I've tried to use the Open a
Shared Calendar option but that only brings up the contact list so you
can look at other user's calendars.

Any ideas? Its not the end of the world but really is nice when I can
just go to the calendar view and click on the "out of office calendar"
to view it rather than going to the folders view and expanding folders
to find it.

Thanks!

navigating the Public Folders could be very time consuming.

Can an icon be added to the outlook toolbar with a shortcut to a given
folder under the public folders? If so, how? does it involve third party
add ons?

PS Public folders come from Exchange 2003 soon to be exchange 2007; thus,
how can I do this for all users.

thanks,
Raul Rego
NJPIES

navigating the Public Folders could be very time consuming.

Can an icon be added to the outlook toolbar with a shortcut to a given
folder under the public folders? If so, how? does it involve third party
add ons?

PS Public folders come from Exchange 2003 soon to be exchange 2007; thus,
how can I do this for all users.

thanks,
Raul Rego
NJPIES


My Computer - Windows 7, Outlook 2007, Public Folders Cached for Windows Desktop Search

Server - SBS 2003 R2

Trying to determine an issue with Outlook2007 in Windows 7 with Public Folders Cached to allow Windows Desktop Search 4.0 to view items we have in public folders.  When trying to use the search above the displayed contents of a public folder "Instant Search I believe", it will only come up with "No Matches Found for X", however, if I jump to the web interface, search works fine.  If I go to an XP machine, the instant search works as well.  I believe it is a desktop search issue, my question is this by design (i.e. never meant to work together) or am I missing something on a setting somewhere?

Outlook 2007 Contact Folder. We just installed Office Ultimate 2007 on
two PC’s in our office. I am having a problem with one computer. The owner of
the company deleted all his contacts in his Outlook 2007 contact folder.
Fortunately I had pulled a copy of his contacts into the “public folders”. I
tried loading these back into his contact folders several different ways,
i.e. copying the folder over to his Outlook folders, importing, etc. Each way
I do it all the contact goes into a “new contact” list and not his empty
primary contact folder. He now has an empty “Contact” folder and a” Contact1”
folder with his 2642 names. The system defaults to the empty Contact folder.
How do I repair this problem? Thank you.
--
Jane

Anyone seen this and / or know how to troubleshoot. I have an Exchange 2003 user using Outlook 2007 SP2 who has intermittent issues seeing content in specific 'folders'. Other users (unsure of Outlook & Exch versions) can see the contents fine at the same time! Closing Outlook and restarting seems to resolve?!?!

I have a user running Outlook 2007. This user has a very large mailbox and
is in cache mode. He has alot and I mean alot of folders. He just started
to notice the folders go missing. Then if he restarts Outlook a few times,
the folders come back. I can connect to his mailbox from my Outlook 2007
client and the folders are there. Backups have the folders being listed and
backed up. Any thoughts??


I do a lot of Outlook applications development and noticed a problem or BUG with Outlook 2010 and Public Folders.

 

This is a problem that I can only reproduce in Outlook 2010 Public Folders.  I have not seen it occur in Outlook 2007, 2003 nor 2000.

 

Any time a MAIL item is opened, edited and saved, a conflict is generated.

If the sequence is that Mail is opened, closed, then open, edited and saved, no conflict occurs.

 

This is a simple problem to reproduce.

1)    Create a public folder for a group of users

2)    Move some mail into the folder

3)    Then on another users computer and Outlook 2010 session, open then email

4)    Edit the subject

5)    Close the email and save.

6)    A conflict shows up.

 

The thing I observed is that the 1st time a Mail item is opened then closed the Modified Date Time changes.  The 2<sup>nd</sup> time the Mail item is opened then closed, the modified date Time does NOT change.

 

To observe this…

1)    add the Modified datetime to your view and sort descending by Modified Datetime

2)    open an unread mail for the 1<sup>st</sup> time.  Choose something near the bottom of the list.

3)    Close the item.  No Save dialog should appear.

4)    You’ll notice the item move to the top of the list.

5)    Wait 1 full minute.

6)    Open the same email and close it.  You will notice the time does not change.

 

The conflict reports that the same users has updated the same item, and that there are multiple edits.

 

Anyone have a work around for this problem?

 

Hi,

We are migrating from a 2007 Exchange environment to a 2010 Exchange environment. We are currently co-existing with both servers running. I am having trouble understanding the steps to fully move the 2007 public folders to 2010, whilst not compromising anyone's ability to access the folders as we have users on both servers.

From my understanding, replicating the folders to a 2010 database is not the same as moving them to 2010. Is this correct? If someone has done this before and can send me the steps we need to perform, that would be a great help.

My goal is to get the public folders to Exchange 2010 but yet still allow the 2007 users to use them.

Many thanks,
Sherrie

When I go into the Exchange server 2007 public folder management console and expand my server name, I get two options: Default Public Folders and System Public Folders.  All of the parent paths for the System public folders say NON_IPM_SUBTREE.  When I see the properties of some of them they say "not available on this server" in the general tab and the replication tab doesnt have any servers listed.  I am in a 2003/2007 co-ex environment.  I still have users on 2003, will adding the exchange server 2007 to replica tab cause issues with 2003 users?  The reason I ask is because I can't get autodiscover to work properly and I know it accesses the schedule+free busy folder and maybe cause that folder says its not available on this server is the reason my autodiscover doesnt work right.  Any thoughts?

I believe I have pretty much EVERYTHING working for my Exchange 2003 - 2007 migration.   However, Public Folders has me stumped.  Just want to clarify this is how things are supposed to work.  I have the default public folders on my Exchange 2007 Mailbox server, that were created during installation. The "Default Public Folders" tree is completely empty.  The "System Public Folders" has what I believe are typical entries in it for Offline address book, Schedule + Free Busy, etc.

Now, if I go onto my old 2003 Exchange System Manager, and go to Administrative Groups...First Administrative Group, Folders..Public Folders", and right click that and tell it to "Send Hierarchy", with my old 2003 as the source and the new 2007 as the destination, should I NOT see that tree of folders pop up in my "Default Public Folders" on the 2007 Exchange server?  Or am I over-simplifying this.  From all the articles I have read on-line, this appears to be how it works.

I have tried everything I could think of or find on-line to get these folders to replicate, and I can't get it to work at all, in EITHER direction.  I have added the 2007 Public Folders as a target under the Replication tab on some folders and they still don't show up over on the 2007 Public Folders.

I have mail flow working between my two servers, because my mailbox is on the 2007 server and I can email with people on the 2003 server, no problem. I know
replication takes place through SMTP so that should be working.

I have Autodiscover working, so if that plays a role, it has been tested and is
functioning like it should, both internal and external to our network.

Any assistance with this would be appreciated. I have been messing with this for
two days with no results.  Thanks in advance.

Hello,

I've got an end user who's Public folders disappeared. In folder
view, I see my exchange mailboxes, my .PST files, and the Public
Folders 'mailbox'. When I expand Public Folders, I see 'Favorites' and
'All Public Folders'. This end user, when she goes to folder view, she
sees her exchange mailboxes, her .PST files, and the Public Folders
'mailbox'. However, when she expands Public Folders all she sees is
'Favorites'. This is a sudden change, as they were there when she
logged off last night, and when she came in this morning they were
missing. Are there some settings I can check to make the 'All Public
Folders' folder come back?

Thanks for any help you can give!!!

~Ryan

Hi,

Does anyone know how to keep folders in outlook 2007 Favourites Folder
permanently?

When I use my notebook off-line the CRM plug-in does not find CRM (because
I'm off-line) and then Outlook removed the CRM folders from the Favourite
folders area.

Thanks for the help.

Ben


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