Question about "Contacting the Server for Information" message


I had to completely redo my computer and I installed my Office 2007. This
time I did the Business Contact Manager portion of Outlook. ever since I
redid the system, it tries to contect to the server for information every few
seconds and I don't even have time to click on an email and read it before it
does this again and it interferes with me trying to switch between emails or
deleting them, etc.

How can I stop this?

Is this because of the business contact manager?


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The problem i have is that the clients getting the message "Contacting the server for Information" This message doesn't show up every time. When they make a mail or reply an email this message shows up.

This messages shows up between 1 to 5 minutes and than you can't do anything with outlook.
We noticed that when this message shows up the internet connection is slow ( we using a Webmarshal Proxy )

On network level we can't find any problems. ( switch trunks are fine )

Our exchange server is 2010 with Rollup 4.
Outlook clients are 2010.

We are using an email signature program Symprex.
We had kaspersky antvirus running on the exchange server 2010 but we removed this installation. incase it should work. but this didn't help.

In the signature you find some images which are remote but these work fine.

What could be the problem or does any one else having the same issue?





Hi,

I've recently setup a new production Exchange 2010 Enterprise Edition server running on Windows 2008 R2 Enterprise.  Everything is working fine except for user's are getting a pop up in Outlook 2010 that says "contacting the server for information" when fowarding messages with imbedded html.  Outlook 2007 user's don't get the pop-up, but it still takes a long time for the message to send.  After they click the send button, it just sits on thier screen for about 20 seconds.  All other email messages are fine.  The messages are small, even a 26kb message will do this.  Has anyone seen this before, or have any ideas about what needs to be changed for the messages to be sent out at an acceptable time.  All users are configured for cached mode in Outlook and this happens for user's on the same LAN as the server and for user's on a different LAN.  At this point, we only have 10 or so user's on the server, but are getting ready to migrate several hundred over. 

Thanks,
JScott2





In the past week I have noticed that I randomly get a pop up in Outlook 2010 that says:

"Contacting the server for information"

There is a ribbon bar that goes back and forth on the bottom of the window and Outlook is totally unresponsive until this pop up goes away after about 5 seconds.  There is no particular action that causes this to happen it is completely random.

This is only happening on my one machine with Outlook 2010.  All of my other machines with Outlook 2007 do not exhibit this behavior.

Any suggestions?

Cheers





My client's PC just started getting this error when using Outlook 2007: "Contacting the server for information".  It happens frequently when outlook is open, whether you're typing an email, reading an email, or just letting outlook sit there.

The problem started after I switched their old "server" computer, really just a regular PC with a shared folder, with a new one.  However, his email comes from a regular POP3 server, so that shouldn't have affected it.

I tried googling it but no one has an answer to this problem.  Please help.




Hi

I am using Microsoft Outlook 2010. When trying to print some emails, as
soon as I click the print option from the file menu, I receive a message
"Contacting the server for information". It would seem that the print
preview pane (which displays by default when printing from Outlook 2010) is
unable to display linked images that are secure (https), then the message is
displayed, "Contacting the server for information". Images that are linked
using a http display fine. The work around is to press the cancel button
enough times until Outlook gives up and displays the email in the preview
pane with red crosses where the images should be.

Any help to resolve the problem would be appreciated.

Many thanks




Hi

I am using Microsoft Outlook 2010. When trying to print some emails, as
soon as I click the print option from the file menu, I receive a message
"Contacting the server for information". It would seem that the print
preview pane (which displays by default when printing from Outlook 2010) is
unable to display linked images that are secure (https), then the message is
displayed, "Contacting the server for information". Images that are linked
using a http display fine. The work around is to press the cancel button
enough times until Outlook gives up and displays the email in the preview
pane with red crosses where the images should be.

Any help to resolve the problem would be appreciated.

Many thanks




When I open Outlook 2007, if the first email in the queue or the one I click
on has heavy graphics, a dialogue box opens saying...'Contacting the Server
for information'. It is like the email is downloading, then appears a few
seconds later. I believe this just started after I upgraded to IE8 from IE7.
It gets kinda frustrating since I allow html format.




When I open Outlook 2007, if the first email in the queue or the one I click
on has heavy graphics, a dialogue box opens saying...'Contacting the Server
for information'. It is like the email is downloading, then appears a few
seconds later. I believe this just started after I upgraded to IE8 from IE7.
It gets kinda frustrating since I allow html format.





I keep getting this same message especially when I am checking my emails and I don't know how to fix it.  It comes in a box marked "Microsoft Office Outlook" and it says "Contacting the server for more information".  A blue bar is running across the screen and it stops everything from 15 seconds up to a full minute.  I don't know what it means and I can't get rid of it.  Any suggestions?  Has anyone else had this happen to them?  I don't know what "server" it's trying to contact.  Any help is much appreciated.

 




When printing an html message, receive message 'connecting the server for information'. the file does not print




when receiving emails from, for example all recipes, ms outlook pop up window comes up and says something like contacting the server and keeps contacting the server for a very long time. i also noticed i have outlook connector. how do i 1. stop getting that pop up window and 2. get rid of outlook connector.




For about a week now when I'm reading email a message puts up from Outlook
saying "Trying to contact the server......" and sometimes it just does this
for quite a while and than all of a sudden it works fine. Never had this in
the past - can anyone tell me what I need to do to fix it. I appreciate the
help. Janet




The past week every time I try to open an email I get a message box saying
"contacting server for information". I can not cancel or close the box until
it is done. It happens mainly with emails that contain graphics. I am using
a PC and do not have a separate server. I have never had this problem until
the last few days. Any ideas as to where my problems is would be greatly
appreciated.
thanks, Rob




The past week every time I try to open an email I get a message box saying
"contacting server for information". I can not cancel or close the box until
it is done. It happens mainly with emails that contain graphics. I am using
a PC and do not have a separate server. I have never had this problem until
the last few days. Any ideas as to where my problems is would be greatly
appreciated.
thanks, Rob





I have an issue that started few day's ago that i am having issue to troubleshoot when receiving an email and selecting the print option in Outlook 2010 i get a popup window telling me contacting server for information which seems to be Outlook trying to get information from the source in this exemple it is an email (reservation information with a code bar) from Air Canada but i get those from other people sending HTML also.

The issue only occur when i select the print option and can take up to 30 second to show the email. We are using Exchange 2007 SP2 with Symantec Mail Security 6.5.1.82

This error occur on different platform i tried on Windows XP and Windows Vista and Windows 7 and they all reproduce the same symptom.

Thank you

Martin Mayer




Whenever I get a commercial email, such as a store ad or newsletter I have
signed up for, I get the following message when highlight the incoming email
to open or delete it:

Microsoft Office Outlook
Contacting the server for information

This hovers over the message for several seconds. I do have the option of
cancelling, but it takes just as long for it to cancel as it does to wait for
it to do whatever it does. It's aggravating when I have several emails that I
simply want to highlight and delete all at once, but instead I have to go
through them one by one and wait for some server to be contacted. So my
questions are:

What server is being contacted for what reason?

Is this as feature of Office/Outlook or is it my internet security software
(Kaspersky) scanning each item prior to opening?

Is there a way to get rid of this?

Thanks to whomever can answer my questions.




About 1 month ago I began having trouble opening email from college....
whenever i click on that particular email, i get a pop up saying:
"Contacting the server fro information"

It takes several seconds for it to stop scanning and finally opens. I've
contacted the webmaster for the college site and they're looking into it but
have had no complaints?

I haven't changed or done anything different in my outlook since this
particular contact began doing this. I have always had this contact added to
safe sender lists, domain, etc. in junk mail.
Any suggestions on how to make this stop?




I keep getting "contacting server for information" for 30 seconds up to 3
minutes. What is this and how do you fix it?




I keep getting "contacting server for information" for 30 seconds up to 3
minutes. What is this and how do you fix it?