Bit of a long post, but as you'll see, I've tried to check out as much as I
could before posting!
Iâ€™ve just completed setup of a SBS2003 R2 server and Iâ€™m having a big
problem with getting Outlook 2003 clients to connect to the Exchange server
in its native (RPC) mode.
Outlook web access is fine for all users, the users can map drives to the
server, etc â€“ no problems. The client PCs are one which is a member of the
domain and authenticates against the SBS server and one which is configured
in a workgroup so only connects to pick up email. I checked IMAP access to
the mailboxes also works fine, except I donâ€™t like Outlookâ€™s handling of IMAP
so Iâ€™d rather use a proper Exchange server setup.
I tell Outlook to add a new account, MS Exchange Server. Enter
name and the user name and click Next. Outlook then complains â€śThe action
could not be completed. The connection to the Microsoft Exchange server is
unavailable. Outlook must be online or connected to complete this actionâ€ť and
wonâ€™t go any further.
Iâ€™ve tried the short name server, the FQDN server.domain.local and even
the internet equivalent www.server.net, all with the same result. The
setting of â€śUse Cached Exchange modeâ€ť also makes no difference.
I thought this might be an authentication
issue, so I tried setting â€śAlways
prompt for user name and passwordâ€ť under More Settings/Security. That lets me
create the email account and demands a login when I start Outlook, but then
comes up with â€śOutlook could not log onâ€¦. The connection to the serverâ€¦ etc
Trying to set Outlook up for RPC over HTTP also doesnâ€™t get me far. So, Iâ€™m
guessing itâ€™s something about the serverâ€™s security or RPC, but 4 hours of
digging around on the web later and Iâ€™m none the wiser. Especially as I would
expect a default Exchange server config to talk to Outlook.
Iâ€™ve tried deleting the Outlook profile and even
setting up a fresh user ID
on the client PC to test from. Same results each time.
If I have â€śAlways prompt for user/passwordâ€ť ticked,
then running Outlook
/rpcdiag initially shows two lines â€“ Directory (no server name)/connecting
and Referral (SBS server name)/Connecting. If thatâ€™s not set, it clears the
diag list too fast for me to see anything at all! Anyone know whether the
diags are captured in a file someplace?
For reference, both machines are on the same internal subnet and in the
interests of ensuring no interference, the client PCs have their firewalls
disabled (â€śallow all trafficâ€ť) temporarily. The server isnâ€™t running Windows
firewall anyway (single network machine, not in the DMZ). Clients can all
get to the server by hostname for web and other access, so the DNS appears to
be working (DNS is managed by the network router, not the Windows server).
Any guidance on this