Outlook address autocomplete feature gone missing.


I have just lost all entries in my address autocomplete option in Outlook. I
have returned to my workstation after three days and it is like it has been
reset with only options for the addresses I have sent to today...... Any
ideas on how to recover all previous entries????? ......Help


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My company has been recently migrated to Outlook 2007 and, for some reason,
Outlook does not keep the autocomplete list of my previously used e-mail
addresses when the application is closed. I've checked Outlook options to
enable this feature (default enabled) and searched for the user.nk2 file that
is supposed to handle this functionallity, but no .nk2 file is found. For
some reason, Outlook does not create such file in my computer. I've tried
using Outlook also in a different computer, where my profile is created from
the scratch, (I have an Exchange account), but the same happens, and no .nk2
file is created. How can this be solved, so the autocomplete feature can be
enabled?




Hi,
I have just sent a mail to a person that used to have an AD accnt and Exchange 2003 mailbox within our organisation. I sent the mail using outlook, and it used a cached copy of the persons name (ie. not contact, nor directory lookup, but rather outlook's autocomplete feature).The mail bounced back with an NDR of the following form:

A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:
IMCEAex-_O=Organisation_OU=FIRST+20ADMINISTRATIVE+20GROUP_CN=RECIPIENTS_CN=user@domain.com
Unrouteable address

while this person now has no AD accnt/exchange mailbox, he does have a mail forward setup in ldap, which would get looked up from the smtp server. I guess it wouldn't get this far, as the ldap lookup would rely upon an smtp address.

I understand this is due to outlook saving the name with an X500 address (which would be of the form shown), rather than the smtp address (user@domain.com), and since this X500 address references the user's exchange box, and that this has now gone, the mail address cannot be resolved.

My queries:

1) I understand that X500 addresses are from Exchange 5.5 days, and we have never had that. We have always only used Exchange 2003, and the users only have smtp and X400 reply addresses under their accounts in AD. So, is it really X500 address that are still cached with the names in outlook?

2) is this a real problem or have i just been unlucky with this one mail? Isn't there any way around it? I know i can delete the record from my cache, but what about other users, that have left the organisation, but are still using their cached addressess in outlook after they have left, and after we have deleted their mailboxes? I can't believe this is happening all the time?!?, but am not sure.




we have outlook 2007 on the laptop. Mail comes into the inbox which then downloads it into 2 different email address folders. These email address folders are where we keep our files to organise our email. One of these email address has gone missing from our list in outlook so we cannot access it. It still exists because mail is going into it, and when we check the email account settings it is there and sends/receives. But we can't find it.




Thank you, Diane...

"Diane Poremsky [MVP]" wrote:

it's a file with the extension NK2 and found at C:Documents and
SettingsusernameApplication DataMicrosoftOutlook - but if it's gone,
it's likely it was damaged and replaced. It's not meant to be a substitute
address book, just a faster way to access frequently used addresses.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:




we have outlook 2007 on the laptop. Mail comes into the inbox which then
downloads it into 2 different email address folders. These email address
folders are where we keep our files to organise our email. One of these
email address has gone missing from our list in outlook so we cannot
access it. It still exists because mail is going into it, and when we
check the email account settings it is there and sends/receives. But we
can't find it.

--
JeffMaggie





I know that this has been asked before and I apologize in advance for opening up the topic again. None of the answers I've found have brought much clarity to the issue.

My problem is simply that, for a certain user (who of course happens to be the executive director), Outlook 2010 no longer retains address autocomplete information. It used to work but doesn't anymore. And naturally, he really likes this feature and we look really stupid for not being able to get it working for him again. He is a standard domain user on a Windows 2008R2 domain, and we are running Exchange 2010 SP1.

I understand that Outlook 2010 no longer uses .nk2 files, but rather stores the data in some hidden "thing" in the user's mailbox on the server. I've read that this "thing" is either a hidden file, a hidden folder or a hidden message. I have no idea which, nor how or even if it is possible to examine it. I've also read that data is read from this hidden mailbox "thing" on Outlook startup, into the local AppData "Stream_Autocomplete_blahblahbla h.dat" file, and that as new entries are added they somehow get saved back to the hidden server "thing" as well as the new Suggested Contacts folder. Beyond that, the exact details to me are pure voodoo and I have not found documentation of how it all really works.

We've tried creating a new mail profile for him on his own machine. We've tried creating mail profiles for him on other machines. Settings in Outlook have been double and triple checked. In every case, autocomplete data is retained for the duration of a single Outlook session but the size of the local "Stream_Autocomplete_blahblahblah. dat" file remains zero bytes. After Outlook restarts, the accumulated autocomplete data is lost. Other users with Outlook 2010 don't have the issue.

Anyone have any ideas, or at least sharing the pain? I really don't want to rebuild his mailbox from scratch just for this, but that is kind of looking like the next step. Thanks alot.




We are migrating people over from GroupWise to Outlook (Exchange/Outlook
2003) in a staging kind of migration. For the new Outlook users to be able
to mail to the GroupWise users that have not yet been migrated, we created
contacts in the GAL which points to GroupWise. Once they get migrated to
Outlook, the contact pointing to GroupWise gets deleted because now they do
exist in Exchange.

This causes a problem for the Outlook users who have been sending emails to
people in GroupWise, where Outlook has cached their old address with the
autocomplete feature. They will type in their name, and Outlook will pull up
the old contact, that doesn't exist anymore, and when they send the email it
goes nowhere.

Did try to delete the cached autocomplete addresses one person had yesterday
by just hitting the 'delete' key, but this morning they are all back again.

Where is this info stored? Is there any way I remotely can delete this cache
for everybody??

Big TIA!!!

/ Per




My email address autocomplete function has stopped working. I've followed the
instructions for repairing a corrupted autocomplete cache file
( http://office.microsoft.com/en-us/outlook/HA011240661033.asp x?pid=CL100626971033);

....also, I've completely reinstalled Office 2003 and performed all updates.
But it still doesn't work.

Any suggestions?




We have a very large enterprise setup using Outlook 2003. One of our
executive users really likes the autocomplete feature. My understanding is
that when you send an email to someone it adds it to the NK2 file. This does
not seem to be working as it does not add addresses. The work around I found
is that you type a couple letters and wait for exchange to notify you that it
could not resolve it. Right click and added the addresses that way. Suggest
Names and Automatic name checking are turned on. Any ideas on why it is not
picking up the email addresses?
Thanks




We are migrating people over from GroupWise to Outlook (Exchange/Outlook
2003) in a staging kind of migration. For the new Outlook users to be able
to mail to the GroupWise users that have not yet been migrated, we created
contacts in the GAL which points to GroupWise. Once they get migrated to
Outlook, the contact pointing to GroupWise gets deleted because now they do
exist in Exchange.

This causes a problem for the Outlook users who have been sending emails to
people in GroupWise, where Outlook has cached their old address with the
autocomplete feature. They will type in their name, and Outlook will pull up
the old contact, that doesn't exist anymore, and when they send the email it
goes nowhere.

Did try to delete the cached autocomplete addresses one person had yesterday
by just hitting the 'delete' key, but this morning they are all back again.

Where is this info stored? Is there any way I remotely can delete this cache
for everybody??

Big TIA!!!

/ Per





I know that this has been asked before and I apologize in advance for opening up the topic again. None of the answers I've found have brought much clarity to the issue.

My problem is simply that, for a certain user (who of course happens to be the executive director), Outlook 2010 no longer retains address autocomplete information. It used to work but doesn't anymore. And naturally, he really likes this feature and we look really stupid for not being able to get it working for him again. He is a standard domain user on a Windows 2008R2 domain, and we are running Exchange 2010 SP1.

I understand that Outlook 2010 no longer uses .nk2 files, but rather stores the data in some hidden "thing" in the user's mailbox on the server. I've read that this "thing" is either a hidden file, a hidden folder or a hidden message. I have no idea which, nor how or even if it is possible to examine it. I've also read that data is read from this hidden mailbox "thing" on Outlook startup, into the local AppData "Stream_Autocomplete_blahblahbla h.dat" file, and that as new entries are added they somehow get saved back to the hidden server "thing" as well as the new Suggested Contacts folder. Beyond that, the exact details to me are pure voodoo and I have not found documentation of how it all really works.

We've tried creating a new mail profile for him on his own machine. We've tried creating mail profiles for him on other machines. Neither of these worked, which leads me to believe that what's broken is the mechanism by which data is transferred from the local "Stream_Autocomplete_blahblahblah. dat" to this hidden "thing" on the server. Autocomplete data is retained for the duration of a single Outlook session and the size of the local "Stream_Autocomplete_blahblahblah. dat" file increases, but after Outlook restarts, the local "Stream_Autocomplete_blahblahblah.dat" ; reverts to zero bytes.

Anyone have any ideas, or at least sharing the pain? I really don't want to rebuild his mailbox from scratch just for this, but that is kind of looking like the next step. Thanks alot.




Hi,

I'm new to Exchange and Active Directory.  I just installed both on the same Windows 2003 Server R2 machine (domain controller).   The installation process went fine.  But after I run the Best Parctices Analyzer (scan Health Check), I got "Offline address book definition is missing" error.

As a result of the error, I could not create outlook profiles in Outlook 2007 for the users I just created in the Active Directory.

I know the problem lies in the Offline Address Book, but I couldn't find the answer after I searched extensively online.  Need help from someone with experience on this.  thanks very much.

JF




When trying to use the import/export feature in Outlook 2002, to change
Outlook addresses to Comma Separated Values (CSV), it prompts me for the
disk. Unfortunately, I cannot find my disk! Any other options?




I setup an administrative installation point for Microsoft Office 2003 Pro.
Everything works fine until I realized that Outlook Address Book is not
installed by default. When a user logs on, he will have to manually add the
OAB. Is there a way I can configure the AIP to add the OAB?

Thanks.




When I click "Send/Receive", in addition to my email, I recently
noticed that my Outlook Address Book is also Sending and Receiving.

Sending and Receiving to whom/where? Is this a virus?

I obviously don't want my address book sent out to anyone!

Is this normal? How can I turn OFF this feature?

poochbeast




Hello all,

My organization is running Outlook 2003 with an Exchange 2003 server. I
have manually configured the client PCs to use Outlook in Cached Mode, and to
have the Outlook Address Book Service, so that users can use Contacts and
public folders as address books.

Something seems to sporadically be resetting these values, however. Users
can get into Outlook successfully, but complain that their address lists are
gone. Upon examing the user's system, I find that Outlook is running in
Online mode, not Cached mode, and that the Outlook Address Book service has
disappeared.

I manually change the user back to using Cached Mode and re-add the OAB
service, all is well for a few days, and then *zap!*, the settings change
again.

When I originally created the e-mail profile on each system, I named it
"PCBG Exchange", after our organization's name. It was the only profile
configured on each system. Looking at the Mail control panel now, though, I
see that there are multiple profiles, named "BACKUPx of PCBG Exchange"
appearing.

Any idea as to what might be causing this behavior, and how I can stop it?

Thanks,

Craig




So far, on every machine we have deployed with Office 2007, this issue has
happened. In Outlook, the autocomplete feature takes FOREVER to pull up
names. I'm talking sometimes 10-15 seconds. Doesn't sound too bad, but
let's say you have to delete a character so you backspace. You are looking
at a good 30 seconds to a minute before it processes. We do not want to turn
the feature off, but sure would like it to perform how it did in Outlook 2003
when there was hardly ever any delay.

Anyone have this problem or can give me some feedback on what I can try to
do? Thanks!




Some of my folders in my inbox have gone missing. I did find that this can
happen when outlook is making a back up and got interupted
http://support.microsoft.com/default.aspx/kb/918069

I followed the instructions and rename the BAK file to a DBX files in the
correct folder. However when I start up Outlook express they are still not
there.... I checked the properties of the file and found *. DBX.BAk so still
a BAK file. Somehow I can not change the extension from BAK to DBX as
described.

Anyone know how to do this ? I really need these files back Thanks




Hi

Outlook 2002 Windows XP pro

When I go to send a new e-mail, I used to be able to click on "TO" to bring
up my list of addresses in the address book and then click on the apropriate
one.

Since I have reinstalled everything onto my new computer, whenever I do
that, i get a message come up saying:
""The address list could not be displayed. The contact folder associated
with this address list could not be opened, may have been moved or deleted"

When I click on the address book icon at the top or click on the "contact
folder" it brings up the same message.

I know there are email addresses in the folder as I have put some there
myself.

I know that there is a "contact" Folder there as it shows in the list of
folders on the left of the outlook screen.

What has gone wrong. I have tried doing a "Detect and Repair" but this
didn't help

I hope the above makes sense and if anyone can help, I would appreciate it.

regards