Just a note on this topic. She ended up buying the stand alone Outlook 2007
and brought it over to me to install. I have to compliment MSFT on this. I
put the disk in, ran setup and it asked if I wanted to upgrade, so I clicked
yes - I couldn't believe it, it pulled her old .pst in and migrated it
beautifully - I was DONE! I was quite impressed at how well it went.
I do have one question though. Since it
pulled over her old 2002 .pst, does
it still have the size limitations or did it pull the info into 2007s new
format so that there won't be the limitation?
One more note, MSFT should possibly consider making this limitation
more well-known. She spent a lot of hours on the phone with tech support at
her ISP who didn't have a clue this was an issue. If they don't know, how
will Joe Average know?
Thanks for all the input.
> > My mom got a new Vista Toshiba laptop. I installed her Office 2002 on it.
> > Everything seemed to be working fine, I sent her home (another state) and
> > every since, she's been having issues with Outlook. Now it's the Enter
> > network password constantly popping up.
> > I've spent hours researching this issues (it's a bugger it seems) - then I
> > hit a post that says Visa does not support Outlook 2002 and you have to
> > upgrade. Is this the case still or has there been a filter/fix of some sort
> > which will allow her to stay on 2002?
> > Thanks
> > Dawnvk
> Outlook 2002 will NOT remember passwords when ran under Windows Vista.
> Outlook 2002 was coded to use pstore (protected storage system) in the
> registry to cache the login credentials for the e-mail accounts defined
> in Outlook; see http://msdn2.microsoft.com/en-us/library/bb432403.aspx.
> pstore is no longer available under Windows Vista. The registry keys
> are still there but are read-only so Outlook cannot record your login
> credentials into those registry keys but cannot update them. Vista
> dropped pstore and went to DPAPI. For information on DPAPI, read
> http://msdn2.microsoft.com/en-us/library/ms995355.aspx. DPAPI has been
> around since 2001 starting in Windows 2000. The result is that you will
> need to supply your login credentials for each e-mail account that you
> have defined in Outlook for the first mail poll performed by Outlook.
> After the first mail poll, the login credentials are reused so you don't
> need to supply them again. However, if you exit and reload Outlook then
> you need to supply the login credentials for only the first mail poll.
> Outlook 2003/2007 are coded to use either pstore or the newer DPAPI
> which means they will run under Vista and pre-Vista versions of Windows.
> Mainstream support for Outlook 2002/XP has ended. There will be no
> further feature changes, bug fixes, or enhancements to it. That means
> it will remain incompatible for use under Windows Vista. Your
> Microsoft-based solutions are: suffer with the problem when using
> Outlook 2002 on Windows Vista, upgrade to Outlook 2003 or 2007, or use a
> different e-mail program that runs properly on Windows Vista.
> The PStore keys in the registry are read-only in Windows Vista.
> Removing the read-only attribute won't fix the problem. The PStore
> interface used by Outlook is not available in Windows Vista. You cannot
> manually edit the registry to retrieve or enter the passwords. PStore
> isn't just a location in the registry with plain text data. It is a
> method of encrypting the passwords using TripleDES that are cached in
> the registry in a binary construct. Once a user is logged into Windows,
> the CryptoAPI can be used to decrypt that Windows account's cached
> passwords from the PStore in the registry. While Windows Vista no
> longer provides support for PStore, it is possible to continue
> supporting PStore using a program. Alas, there will be nothing
> forthcoming as a hotfix or add-on from Microsoft to support PStore
> functionality in Outlook 2002 under Windows Vista because Outlook 2002
> is no longer supported.
> A possible solution is to use a program (as a macro that runs inside of
> Outlook) that manages the encrypted password for you in the protected
> registry cache. If you don't want to write the macro or cannot find a
> free one already written for you, there is OLAutoPW at
> http://www.mgsware.de/index.php/OLAutoPW/138/0/#403. I've never used it
> (because I don't use Windows Vista). Cost is 10 euro (~$16). It may
> also be possible to use AutoIt, AutoHotkeys, or other keyboard macro
> programs that can trigger on specific dialog windows to answer the
> password prompt for you but then you need to leave them running all the
> time and write up the macro that they run along with identifying the
> trigger(s) on when and in which window to run their macro.