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Can't open certain PDF attachments.

HTML Code: This file cannot be previewed because of an error with the following previewer: PDF Preview Handler. To open this file in its own program, double-click it. I'm using Outlook for Office 2010, and I have Adobe Reader X and eCopy PDF Pro Office installed. Windows 7 is the operating system. For some reason, most PDF attachments are working fine, but a couple of others are not. Any ideas on what might be happening here?

Thank you.


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Everytime I try and open a certain PDF attachment ( 000001.pdf) it thinks
it's a Windows system file. I have no problem opening other PDFs. The
program I work with sends reports that are named 000001.pdf.

When I click on open - it takes me to the System 32 directory. If I click
on Save "Outlook cannot save the URL to a file. Path does not exist..."

How can I open these files in Outlook. I can send to a AOL account and open
them fine.

This file cannot be previewed because of an error with the following
previewer:

PDF Preview Handler.

To open this file in its own program, double-click it.

I'm using Outlook for Office 2010, and I have Adobe Reader X and eCopy PDF Pro Office installed. Windows 7 is the operating system. For some reason, most PDF attachments are working fine, but a couple of others are not. Any ideas on what might be happening here?

A little more information on this:

1) When I try double-clicking the PDF attachment, I get this pop-up: "Cannot create file." Right-click the folder you want to create the file in, and then click Properties on the shortcut menu to check your permissions for that folder."

2) When I right-click and "Save As" to save it to a directory, I get this pop-up: "Cannot save the attachment. Cannot create file. Right-click the folder... [same as above]".

3) This problem only started to happen a couple of weeks ago. I was able to download these files without a problem before then. I don't believe there are any new add-ins installed.

Thank you.

When i try to move an email message from my inbox to my calendar, Outlook
saves it as an attachment as an envelope. When I try to open the attachment
in the calendar, nothing happens. This same issue happens when someone
forwards me an email and the email is stored as an attachment in an envelope.
I cant open the envelope attachment.

I'm using Vista (Home Premium) for the first time and this was never an
issue before in XP. This is a rather big problem because I rely heavily on
moving emails to calendar that require follow up. But once I move them to the
calender, I cant open them! (and like i said, this was not an issue in XP).

Since recent updates on Dec 16, outlook express has stopped opening any .pdf
attachments.

On one Outlook Express 6.0 client, one mail was received with a .pdf
attachment. When the user doubleclicks on this attachment, OE gives the error
'Unknown file type. Set up association...' etc. But when the file is saved
and double clicked upon, AcroRd32 is called and the file opens.
When any .pdf is doubleclicked via Explorer, it opens.
Could there be an explanation?

Mohan

--
Message posted via WindowsKB.com
http://www.windowskb.com/Uwe/Forums....press/200805/1

I have OE 6 and Windows 2000 on a Dell computer. When I try to open a pdf
attachment, it opens in word pad, and is unintelligible. I have to first
save the file in Adobe, then open Adobe and access the attachment there.
It's a real pain! I assume I may have some type of association problem...any
ideas on how I can fix this? Also, and this may be an associated problem,
when I close a pdf document that has been accessed on the internet, I get an
error message that Microsoft has encountered a problem and the browser must
be closed.

When I try to open a pdf attachment in Outlook 2k7, I get the following
message: "Cannot create file: Document.pdf. Right-click ther folder you want
to create the file in, and then click Properties on the shortcut menu to
check your permissions for the folder". I am running Win-XP with Office 2k7
and Acrobat Reader 9.1.

When I try to open a pdf attachment in Outlook 2k7, I get the following
message: "Cannot create file: Document.pdf. Right-click ther folder you want
to create the file in, and then click Properties on the shortcut menu to
check your permissions for the folder". I am running Win-XP with Office 2k7
and Acrobat Reader 9.1.

I am running SBS 2003 and using Outlook Web Access (OWA). When users open a
..doc attachment, it opens the attachment in Word, and the user is happy.

However, when a user tries to open a .PDF attachment, they get sent to a
blank HTML page. Anyone know if it's possible to make OWA open these files
in Acrobat Reader? If it is, how?

Thanks!


I recently upgraded from OFFICE 2007 Home (no Outlook) to OFFICE 2010 (with Outlook) having recently switched to using a Blackberry. For some unknown reason some of my OUTLOOK email recipients are now reporting that they are receiving my emailsbut without any indication or visibility of an attached PDF file.(Yet, other recipients of the same message are in fact able to see and open my pdf attachments!)

The same recipients who are unable to see that there is a PDF attachment associated with an email from me are however able to receive emails with other attachments ie  doc, jpg etc.... just not those with PDF attachments.  All recipients with this reported issue are using Windows XP with Office 2003 OUTLOOK so I'm assuming that it's some kind of blocked setting on their end since some of my recipients can receive the email with the associated PDF file. They however report that they are not aware of any settings that need to be adjusted? I'm using OUTLOOK 2010 with an IMAP gmail account if that makes any difference?

Trust someone can help resolve this problem as unless the recipient advises that my emails don't have an associated attachment I'm never going to know who is receiving the complete email or not.

Thanks....


I would like to create a rule to print certain pdf attachements upon arrival.  Any ideas?

I know how to create a rule to print the email upon arrival but I can't figure out how to print only the attachements.

Thanks for any assistance!

Hi

I have a problem with OE6. When trying to open certain types of attachments
(.doc, .pps, .pdf etc) directly from within OE, the associated application
opens correctly (Word, Acrobat reader etc) but an error message stating that
the file being opened cannot be found is generated. It refers to location
within the temporary internet files/content.ie5/ for the missing file. This
does not happen for all files, pictures, music, text files all open fine.

If you view the contents of the folder mentioned in the error message, the
file does not exist.

If the problem files are saved out of OE then opened, they open normally in
the appropriate application.

I got a new computer here at work and have been having problems since. They
installed the old office XP software, then installed the old Adobe Standard 8
full version. My outlook now only gives the option to SAVE AS on pdf
attachments, I cant double click and open them like I used to, this is a huge
annoyance.

The adobe was having issues of its own, not combing my .doc files into a
single pdf, which I used to have no problem with, spent 6 hours on the phone
with adobe who 1.) would not let me speak to a person I could understand 2.)
hung up on me 4 times and 3.) had no idea what i was talking about! I got
tech help from an outsource who couldnt figure it out either so he downloaded
the trial version of Adobe 9 PRO and the combing .doc files works now, but
still only have save as option in outlook...

Im also having a problem with word, randomly it pops open (like when I close
outlook or another window of word) saying "Normal.dot has changed would you
like to save" It doesnt allow me to save it, I open task manager processes
and close all the "WINWORD" and it goes away from the time being.

I have searched both these problems online and cannot find an answer (Ill
post the word one in the word forum). I found a couple of things and tried
them and it hasnt worked - deleting outlooksecuretemp files, deleting the
normal.dot... not fixing me.. :(

Any ideas?

I got a new computer here at work and have been having problems since. They
installed the old office XP software, then installed the old Adobe Standard 8
full version. My outlook now only gives the option to SAVE AS on pdf
attachments, I cant double click and open them like I used to, this is a huge
annoyance.

The adobe was having issues of its own, not combing my .doc files into a
single pdf, which I used to have no problem with, spent 6 hours on the phone
with adobe who 1.) would not let me speak to a person I could understand 2.)
hung up on me 4 times and 3.) had no idea what i was talking about! I got
tech help from an outsource who couldnt figure it out either so he downloaded
the trial version of Adobe 9 PRO and the combing .doc files works now, but
still only have save as option in outlook...

Im also having a problem with word, randomly it pops open (like when I close
outlook or another window of word) saying "Normal.dot has changed would you
like to save" It doesnt allow me to save it, I open task manager processes
and close all the "WINWORD" and it goes away from the time being.

I have searched both these problems online and cannot find an answer (Ill
post the word one in the word forum). I found a couple of things and tried
them and it hasnt worked - deleting outlooksecuretemp files, deleting the
normal.dot... not fixing me..

Any ideas?

Hi there,

I am facing a strange problem with email attachements in my company. We have 2 offices, one in Dubai and in UK. Dubai office uses 'username@dubaioffice.com' and UK uses 'usernameukoffice.com'. Here is the problem that i faced

When a customer sent an email with a PDF file attachement to 'ceo@dubaioffice.com' and a CC to 'secretry@ukoffice.com', the dubai user cannt open that attachement, but the UK user can open the attachement !.

When the dubai user trying to preview the attachement the following error occured

   "This file cannt be previewed because of an error with the following Previewer
    Adobe PDF Preview Handler
    To Open this file in its own program, double-click it"

When Double-clicking, following error comes in adobe reader.

   "Adobe Reader could not open 'xxxx.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as email Attachement and was not correctly decoded) "

Cannt open attachment both with OWA and Outlook 2007

After this problem faced i requested the uk user to forward the same email to the dubai user. and this time, Dubai user can open that PDF file without having any problem !.

Both UK and Dubai office uses the following configurations

1. Microsoft Exchange Server 2003
2. Microsoft Outlook 2007

The second problem which i am facing is

when a user in dubai office, letus say 'secretary@dubaioffice.com' sent an email with five PDF file attachement to an External email address, the recipient recieved only one PDF File instead of 5. all other 4 files lost. then i told the user to sent the same email to me 'admin@dubaioffice.com', i received that email with all 5 attachements!

Please help me to troubleshoot these two problems.. thanking you for rewieving

Hi, I am having rather odd issue with some PDF attachment in OWA 2010. When I download the attachment (size shown in OWA about 230KB), the downloaded file size is only 1KB. I can download the same file using Outlook 2010 without any issue.

I cant open the file in Adobe Reader and the error says the file was sent as an attachment, but it was not properly decoded.

Some PDF files can be download fine without any issue.

Anyone has come across this issue and know how to fix it?

Thanks

Since this week I can't open .pdf attachments with an underscore in the
filename anymore.
I always reveice the error message"Can't create file:[name file].Right-click
the folder you want to create the file in, and then click Properties on the
shortcut menu to check your permissions for the folder".
It looks to me like my computer is unable to save the file in the temp
files, since I have all permissions on my computer.

Please HAS anyone seen this.

I am using Outlook 2003 I cant seem to open a scanned document from my HP
printer. I can open all other scanned documents. I have sent scanned
documents from this printer to others with the same applications outlook 2003
and adobe reader which they can open it seems to just be my outlook?

I am using exchange if I uninstall outlook and reinstall will I have any
problems updating my outlook again by connecting to my exchange server and
populating the folders / updating them?

I am lost here.

So to sum up I cant open .pdf files when the printer sends them to my email.

Please any suggestions

Thanks very much
--
Burnabyryan
Thanks

I am having this same problem but with jpg files. I was always able to
simply click on pictures in my e-mail in or sent boxes, and they would
automatically open. As of today all of sudden I get "Application not found"
message every time I try to open a pic in e-mail. I have tried to go to
Folders options but can't find it in my Control Panel or in Windows Explorer
tools to even check there for what the default program is to open these files
in Outlook. The only programs that appear (in Explorer under Internet
Options) in order to specify which program to use for each internet option
are: HTML editor, E-mail, Newsgroups, Internet Call, Calendar and Contact
List. HELP!!! I am using Windows Explorer Version 7.0.5730.11 and
Microsoft Outlook 2002 (10.6822.6830) SP3 with Windows XP

"Brian Tillman" wrote:

> clyde hill wrote:
>
> > I again went to the Folders Options under Control Panel and again
> > found the .pdf settings...which were still the Adobe Acrobat.
>
> Well, Adobe Acrobat should certainly be as capable of opening PDF files as
> Acrobat Reader.
>
> > However, based on your notes, I went to the Advanced Settings and
> > found that the Acrobat Reader was NOT selected as the default
> > application to open the .pdf files. Now that it is set as the
> > default application...it is used when I open the .pdf attachment file
> > while in Outlook.
>
> Of course, with this change, you also will get Acrobat Reader opening any
> PDF file from a WIndows folder as well when you double-click it. That may
> or may not be the action you want.
> --
> Brian Tillman
>
>

My pdf attachments will now only open in a Word document and are not
readable. I upgraded to Adobe Reader 8 AFTER this started happening, as I
assumed my computer required the update and that is why it stopped working.
Any suggestions?

Thanks.

I am using Outlook 2003 and I receive a PDF attachment everyday that is
generated by another person in our office. The attachment is there and is
recognized by outlook, but outlook says that it cannot create the file. All
of the other PDF attachments that I recieve I am able to open. The attachment
is a PDF generated from a Lotus file. We are using either Acrobat
Professional Ver. 8 or Acrobat Standard Ver. 8 to open the PDF's. I am not
the only one who is unable to open the attachment. We have several people in
our office who are still able to open the attachment with out any problems.

when i receive an email message from someone with an attached message i cant
open the attached message, it does not open, i get no error messages

i can open attachments but i cant open emails sent as attchments, but when i
forward the mail attchments they can be opened by another user.
i'm using Outlook 2003 and i'm on a corporate LAN.

We had problems with our corporate exchange server, now resolved. Since then
I cannot open PDF attachments in Outlook. I can save, print and preview. I
noticed it's trying to open with MS-word and it opens opens a File Conversion
diagloge box with 3 options: Windows Default, MS-DOS or Other. I'm using
Adobe 8 Reader and Adobe 8 Standard, (Windows XP).

Thanks!


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