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Requested #571 Delivery not authorized, message refused ##

Hi All,

Please help, having a strange issue. When any user @ our comapny tries to send an email to a particular domain, it fails within 3 seconds and gives the below error.

I thought it may be @ the other end but they are saying the emails are not even hitting their firewall, so I guess it must be our exchange server stopping it from sending out. We are not on any blacklists.

PLEASE HELP???

Delivery has failed to these recipients or distribution lists:

mgeorge@cmv.com.au
An error occurred while trying to deliver this message to the recipient's e-mail address. Microsoft Exchange will not try to redeliver this message for you. Please try resending this message, or provide the following diagnostic text to your system administrator.
The following organization rejected your message: Requested.

Sent by Microsoft Exchange Server 2007

Diagnostic information for administrators:
Generating server: bunker-mel-01.bfl.local
mgeorge@cmv.com.au
Requested #571 Delivery not authorized, message refused ##
Original message headers:
Received: from bunker-mel-01.bfl.local ([10.0.0.5]) by bunker-mel-01.bfl.local
([10.0.0.5]) with mapi; Tue, 10 Feb 2009 17:25:21 +1100
From: Adam
To: "mgeorge@cmv.com.au"
Date: Tue, 10 Feb 2009 17:25:20 +1100
Subject: Test
Thread-Topic: Test
Thread-Index: AQHJi0hZ57BcfE7mJk2XSp110cHlNA==
Message-ID:
Accept-Language: en-US, en-AU
Content-Language: en-AU
X-MS-Has-Attach:
X-MS-TNEF-Correlator:
acceptlanguage: en-US, en-AU
Content-Type: multipart/alternative;
boundary="_000_D5E35355AC22C646AD5434862CE500011525EAC38Dbunkermel01bf_"
MIME-Version: 1.0


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What was the fix we are having the same issue
thanks

"Michael" wrote:

> Thanks for your help. It's fixed.
>
> "Christopher Smith" wrote:
>
> > Your mail server seems to be refusing the connection from the other side.
> > Are you using the IMF? Are you using realtime blacklist providers? If so -
> > make sure that the sender's domain is not listed. Also - turn up protocol
> > logging on SMTP - to see if there is more happening that you are not aware of.
> >
> > One more possibility, do you run any type of AV/AS from third party vendors
> > that might be intercepting mail and processing it prior to Exchange being
> > involved? (i.e. Trend Micro Messaging Security, McAfee GroupSheild, Symantec
> > Mail Security, etc.)
> > --
> > Chris S
> > MCSE, MCITP:Messaging, CISSP
> >
> >
> > "Michael" wrote:
> >
> > > One of our clients could not send the email to us. the error message they got
> > > is" there was a SMTP communication problem with the recipient's email server.
> > > Please contact your system administrator. > > not authorized, message refused>
> > >
> > > Both of us use Exchange 2003. And also I edit the anti-spam program to allow
> > > this domain email address to pass through.
> > >
> > > Is anyone here to help me to fix this issue?
> > >
> > > Thanks in advance

What was the fix? We are having the same issue?
Thank you

"Christopher Smith" wrote:

> Your mail server seems to be refusing the connection from the other side.
> Are you using the IMF? Are you using realtime blacklist providers? If so -
> make sure that the sender's domain is not listed. Also - turn up protocol
> logging on SMTP - to see if there is more happening that you are not aware of.
>
> One more possibility, do you run any type of AV/AS from third party vendors
> that might be intercepting mail and processing it prior to Exchange being
> involved? (i.e. Trend Micro Messaging Security, McAfee GroupSheild, Symantec
> Mail Security, etc.)
> --
> Chris S
> MCSE, MCITP:Messaging, CISSP
>
>
> "Michael" wrote:
>
> > One of our clients could not send the email to us. the error message they got
> > is" there was a SMTP communication problem with the recipient's email server.
> > Please contact your system administrator. > not authorized, message refused>
> >
> > Both of us use Exchange 2003. And also I edit the anti-spam program to allow
> > this domain email address to pass through.
> >
> > Is anyone here to help me to fix this issue?
> >
> > Thanks in advance

What was the fix we are having the same issue
thanks

"Michael" wrote:

> Thanks for your help. It's fixed.
>
> "Christopher Smith" wrote:
>
> > Your mail server seems to be refusing the connection from the other side.
> > Are you using the IMF? Are you using realtime blacklist providers? If so -
> > make sure that the sender's domain is not listed. Also - turn up protocol
> > logging on SMTP - to see if there is more happening that you are not aware of.
> >
> > One more possibility, do you run any type of AV/AS from third party vendors
> > that might be intercepting mail and processing it prior to Exchange being
> > involved? (i.e. Trend Micro Messaging Security, McAfee GroupSheild, Symantec
> > Mail Security, etc.)
> > --
> > Chris S
> > MCSE, MCITP:Messaging, CISSP
> >
> >
> > "Michael" wrote:
> >
> > > One of our clients could not send the email to us. the error message they got
> > > is" there was a SMTP communication problem with the recipient's email server.
> > > Please contact your system administrator. > > not authorized, message refused>
> > >
> > > Both of us use Exchange 2003. And also I edit the anti-spam program to allow
> > > this domain email address to pass through.
> > >
> > > Is anyone here to help me to fix this issue?
> > >
> > > Thanks in advance

What was the fix? We are having the same issue?
Thank you

"Christopher Smith" wrote:

> Your mail server seems to be refusing the connection from the other side.
> Are you using the IMF? Are you using realtime blacklist providers? If so -
> make sure that the sender's domain is not listed. Also - turn up protocol
> logging on SMTP - to see if there is more happening that you are not aware of.
>
> One more possibility, do you run any type of AV/AS from third party vendors
> that might be intercepting mail and processing it prior to Exchange being
> involved? (i.e. Trend Micro Messaging Security, McAfee GroupSheild, Symantec
> Mail Security, etc.)
> --
> Chris S
> MCSE, MCITP:Messaging, CISSP
>
>
> "Michael" wrote:
>
> > One of our clients could not send the email to us. the error message they got
> > is" there was a SMTP communication problem with the recipient's email server.
> > Please contact your system administrator. > not authorized, message refused>
> >
> > Both of us use Exchange 2003. And also I edit the anti-spam program to allow
> > this domain email address to pass through.
> >
> > Is anyone here to help me to fix this issue?
> >
> > Thanks in advance

I have a very strange problem. Yesterday a partner call me and say that he can't send mail to me because the mail come back with these message Status: 5.7.1 (delivery not authorized, message refused). After investigating i see that the problem is the signature ad in particular the phone number format. The format is +1 (000) 000-0000 x 00 (i insert the zero for privacy). I know that is the format because if i cancel the + or cancel a number the mail arrive without problem. i tried to send mail from a Google, or Yahoo mail address but the problem still persists.
I have exchange 2010 and forefront for exchange.
How i can do to solve the problem? Is a known problem?

Thanks
Luca

We run Exchange 2003 on a Server 2003 box, we never had this problem under
Exchange 5.5 and if you do a "google" of that error message, people ALL over
the internet are having the same exact issue, with no ryhme or reason why it
happening. Seems like a bug in 2003 to me, but anyway, getting this message
very randomly 99.9% of messages are being delivered to us with the occasional
one bouncing back to the sender. Yes we have 2MX records one for
ipcapitalgroup.com and one for ipcg.com, both point correctly to mailserver,
DNS reports all come back fine.

Any help would be wonderful, thank you.

Here is the header of the the e-mail with the error in it.

Date: Mon, 4 Apr 2005 20:54:27 -0400
From: Mail Delivery Subsystem

Hi All,

I was hoping for some advice on how to go about and fix this error that a person is getting when sending to one of my users:

This is an automatically generated Delivery Status Notification

Delivery to the following recipient failed permanently:

    user@domain.us

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 5.7.1 Requested action not taken: message refused (state 18).

I also have a Mail backup hop with a cost of 20. As of now, this is the only user in my environment that is having the problem with random senders sending him emails. All other email is flowing to and from my server with no problems.

* Running Exchange 2003 SP2.
* IMF might be in use, but I doubt it. If I go into EMS, global, delivery settings, there is no IMF tab.
*The SMTP log looks clean, but I'm not sure. Is there a specific detail that I can look for?
*And it appears to only happen to this user.
*If my user initiates the email the sender can reply with no problems. It only happens when the sender tries to initiate a new email.
*Only happens to a few throughout the day (1-2).

Any help is much appreciated,

Need Help :)

Can anyone explain why a gmail user inconsistently has problems sending email to my Exchange 2003 server?  He is replying to a message from me, there is no attachment, and if he tries a second time to do the exact same thing it usually works and I get the message.

When it fails he receives this:

From: Mail Delivery Subsystem
Date: Wed, Jun 25, 2008 at 9:13 PM
Subject: Delivery Status Notification (Failure)
To: foobar@gmail.com
  
This is an automatically generated Delivery Status Notification
 
Delivery to the following recipient failed permanently:
 
    me@mydomain.net
 
Technical details of permanent failure:
PERM_FAILURE: Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error.
The error that the other server returned was: 550 550 5.7.1 Requested action not taken: message refused (state 18).
 
  ----- Original message -----
 
Received: by 10.142.238.9 with SMTP id l9mr7327911wfh.20.1214453635778;
       Wed, 25 Jun 2008 21:13:55 -0700 (PDT)
Received: by 10.142.162.14 with HTTP; Wed, 25 Jun 2008 21:13:55 -0700 (PDT)
Message-ID:
Date: Wed, 25 Jun 2008 21:13:55 -0700
From: Drew
To: "Me"
Subject: Re: this is gonna fail
In-Reply-To:
MIME-Version: 1.0
Content-Type: multipart/mixed;
       boundary="----=_Part_274_7613571.1214453635766"
References:
 
------=_Part_274_7613571.1214453635765
Content-Type: text/plain; charset=ISO-8859-1
Content-Transfer-Encoding: 7bit
Content-Disposition: inline
 
THis is the message body
 
----- Message truncated -----

Hi All,

I was hoping for some advice on how to go about and fix this error that a person is getting when sending to one of my users:

This is an automatically generated Delivery Status Notification

Delivery to the following recipient failed permanently:

    user@domain.us

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 5.7.1 Requested action not taken: message refused (state 18).

I also have a Mail backup hop with a cost of 20. As of now, this is the only user in my environment that is having the problem with random senders sending him emails. All other email is flowing to and from my server with no problems.

Any help is much appreciated,

Need Help :)

I was wondering if anyone could help - I am trying to create a Transport rule that will drop all messages originating from the users inside organization, sent outside organization, containing a specific word in the email Body.
I setup the rule but the emails are still going out; here is what my rule says:

Configuration Summary: Elapsed time: 00:00:00 ASM Printer Rule Comments: Apply rule to messages from users Inside the organization   and sent to users Outside the organization   and when the Subject field or the body of the message contains "RNPD74B82" send Delivery not authorized, message refused to sender with 5.7.1   and silently drop the message

basically I am trying to restrict Scan-to-email to local users only and not outside the organization.
Any help will be appreciated.
Thank you!

I'm trying to create a hub transport rule on my Exchange 2007 Server that will block all email to .com and .net domains except gmail.com (testing domain only). I have a rule that works for the To field, but it won't work for the Cc or BCc field. My To rule says the following.

Apply rule to messages:
from a member of AD group
and sent to users Outside the organization
and when the To contains .com
send Delivery not authorized, messages refused to sender with 5.7.1
except when the text gmail.com appears in a To

When I create the same rule but change the To on the last line to a Cc or CC it does not work.


Newish install of Exchange 2010 sp1 with a seperate edge server.  Trying to figure out how to stop spoofed e-mails.

All of the anti-spam options are enabled on the edge server.  I tried adding our domain to the blocked senders tab of the Sender Filtering agent.  No change.

Tried a transport rule on the edge server with the from address matches text patterns with our domain name (specifiy users outside the organization).  No change.  Changed the rule to specify text in the subject and it blocks it as long as you also take off the inside/outside organization check too.

Put a transport rule on the internal hub transport server the same as what I had on the edge except to delete the messge instead of a reject message.  This worked.

How does the edge server determine wether or not an e-mail is coming from inside or outside the organization, is there something that needs to be configured for this?  Edgesync is working and full compare checks out.

Here is the rule on the edge server, disabled for now but it was enabled and has been deleted and re-added.

Priority                                     : 0
Comments                                     :
ManuallyModified                             : False
Description                                  : If the message:
                                                    Includes these patterns in the From address: 'contoso.com'
                                                    and Is received from 'Outside the organization'
                                               Take the following actions:
                                                    reject the message and include the explanation 'Delivery not authori
                                               zed, message refused.' with the status code: '550'
                                              
RuleVersion                                  : 14.0.0.0
Conditions                                   : {FromAddressMatches, FromScope}
Exceptions                                   :
Actions                                      : {SmtpRejectMessage}
State                                        : Disabled
From                                         :
FromMemberOf                                 :
FromScope                                    : NotInOrganization
SentTo                                       :
SentToMemberOf                               :
SentToScope                                  :
BetweenMemberOf1                             :
BetweenMemberOf2                             :
ManagerAddresses                             :
ManagerForEvaluatedUser                      :
SenderManagementRelationship                 :
ADComparisonAttribute                        :
ADComparisonOperator                         :
SenderADAttributeContainsWords               :
SenderADAttributeMatchesPatterns             :
RecipientADAttributeContainsWords            :
RecipientADAttributeMatchesPatterns          :
AnyOfToHeader                                :
AnyOfToHeaderMemberOf                        :
AnyOfCcHeader                                :
AnyOfCcHeaderMemberOf                        :
AnyOfToCcHeader                              :
AnyOfToCcHeaderMemberOf                      :
HasClassification                            :
HasNoClassification                          : False
SubjectContainsWords                         :
SubjectOrBodyContainsWords                   :
HeaderContainsMessageHeader                  :
HeaderContainsWords                          :
FromAddressContainsWords                     :
SubjectMatchesPatterns                       :
SubjectOrBodyMatchesPatterns                 :
HeaderMatchesMessageHeader                   :
HeaderMatchesPatterns                        :
FromAddressMatchesPatterns                   : {contoso.com}
AttachmentNameMatchesPatterns                :
SCLOver                                      :
AttachmentSizeOver                           :
WithImportance                               :
MessageTypeMatches                           :
RecipientAddressContainsWords                :
RecipientAddressMatchesPatterns              :
SenderInRecipientList                        :
RecipientInSenderList                        :
AttachmentContainsWords                      :
AttachmentMatchesPatterns                    :
AttachmentIsUnsupported                      : False
AnyOfRecipientAddressContainsWords           :
AnyOfRecipientAddressMatchesPatterns         :
ExceptIfFrom                                 :
ExceptIfFromMemberOf                         :
ExceptIfFromScope                            :
ExceptIfSentTo                               :
ExceptIfSentToMemberOf                       :
ExceptIfSentToScope                          :
ExceptIfBetweenMemberOf1                     :
ExceptIfBetweenMemberOf2                     :
ExceptIfManagerAddresses                     :
ExceptIfManagerForEvaluatedUser              :
ExceptIfSenderManagementRelationship         :
ExceptIfADComparisonAttribute                :
ExceptIfADComparisonOperator                 :
ExceptIfSenderADAttributeContainsWords       :
ExceptIfSenderADAttributeMatchesPatterns     :
ExceptIfRecipientADAttributeContainsWords    :
ExceptIfRecipientADAttributeMatchesPatterns  :
ExceptIfAnyOfToHeader                        :
ExceptIfAnyOfToHeaderMemberOf                :
ExceptIfAnyOfCcHeader                        :
ExceptIfAnyOfCcHeaderMemberOf                :
ExceptIfAnyOfToCcHeader                      :
ExceptIfAnyOfToCcHeaderMemberOf              :
ExceptIfHasClassification                    :
ExceptIfHasNoClassification                  : False
ExceptIfSubjectContainsWords                 :
ExceptIfSubjectOrBodyContainsWords           :
ExceptIfHeaderContainsMessageHeader          :
ExceptIfHeaderContainsWords                  :
ExceptIfFromAddressContainsWords             :
ExceptIfSubjectMatchesPatterns               :
ExceptIfSubjectOrBodyMatchesPatterns         :
ExceptIfHeaderMatchesMessageHeader           :
ExceptIfHeaderMatchesPatterns                :
ExceptIfFromAddressMatchesPatterns           :
ExceptIfAttachmentNameMatchesPatterns        :
ExceptIfSCLOver                              :
ExceptIfAttachmentSizeOver                   :
ExceptIfWithImportance                       :
ExceptIfMessageTypeMatches                   :
ExceptIfRecipientAddressContainsWords        :
ExceptIfRecipientAddressMatchesPatterns      :
ExceptIfSenderInRecipientList                :
ExceptIfRecipientInSenderList                :
ExceptIfAttachmentContainsWords              :
ExceptIfAttachmentMatchesPatterns            :
ExceptIfAttachmentIsUnsupported              : False
ExceptIfAnyOfRecipientAddressContainsWords   :
ExceptIfAnyOfRecipientAddressMatchesPatterns :
PrependSubject                               :
ApplyClassification                          :
ApplyHtmlDisclaimerLocation                  :
ApplyHtmlDisclaimerText                      :
ApplyHtmlDisclaimerFallbackAction            :
ApplyRightsProtectionTemplate                :
SetSCL                                       :
SetHeaderName                                :
SetHeaderValue                               :
RemoveHeader                                 :
AddToRecipients                              :
CopyTo                                       :
BlindCopyTo                                  :
AddManagerAsRecipientType                    :
ModerateMessageByUser                        :
ModerateMessageByManager                     : False
RedirectMessageTo                            :
RejectMessageEnhancedStatusCode              :
RejectMessageReasonText                      :
DeleteMessage                                : False
Disconnect                                   : False
Quarantine                                   : False
SmtpRejectMessageRejectText                  : Delivery not authorized, message refused.
SmtpRejectMessageRejectStatusCode            : 550
LogEventText                                 :
Identity                                     : Block contoso.com spoofers
DistinguishedName                            : CN=Block contoso.com spoofers,CN=Edge,CN=Rules,CN=Transport Setting
                                               s,CN=First Organization,CN=Microsoft Exchange,CN=Services,CN=Configurati
                                               on,CN={3C420E31-2C46-4993-8492-920AFDAF751F}
Guid                                         : e02e1cb6-9b34-4bba-bab7-542cb64b50b4
OrganizationId                               :
Name                                         : Block contoso.com spoofers
IsValid                                      : True
WhenChanged                                  : 10/8/2010 11:45:57 AM
ExchangeVersion                              : 0.1 (8.0.535.0)

 

Thanks,

Greg

Hi

I get the random bounced message from users who try to send emails to our
recently upgraded Exchange 2003 from 5.5
550 5.7.1 Requested action not taken: message refused

The bounced message appears when outside users send messages to our domain.
We get the majority of mails through just occasional ones bounce, it does
not appear to be domain specific as a number of domains have had issues
sending on different occasions. While testing recently one user could send
text messages but whenever they attempted a html mail this bounced, however
i recieve html mails no problem from other sources.

I have had no joy in narrowing it down to a specific time, domain or type of
mail, which obviously dosen't help troubleshooting. My only thought is it
could be something with DNS, i have no bases for this thought mind you and
am not sure what to check. I have done extensive searches on the web but
nothing

Thanks for any help.

Hey guys, I have been having this problem for a while with some users trying to send me email. Sometimes they go through and sometimes I receive dis error:

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

xxx@xxx.com.do
SMTP error from remote mail server after end of data:
host xxx.xxxx.com.do [xxx.xxx.xxx.xxx]:
550 5.7.1 Requested action not taken: message refused

I am using Exchange 2003, with Symantec Mail Security. I have chequed all rules so that it doesnt delete any messages, but quarantines them instead. I am still receiving this error. I have an SCL of 8 in IMF, and also, I have added one of the addresses that tries to send to me and gets the error to the Exception list of the Connection filtering in message delivery, so that it doesn't block emails from that person.

What else might be triggering the problem?

Hi,

I hope somebody could help me with this problem:

When sending mail to our users, external users randomly get the following error:

SMTP error from remote mailer after end of data:

host mail.ourdomain.com [19*.***.***.*]: 550 5.7.1. Requested action not taken: message refused

After inspecting SMTP logs, I found out that communication beetween our and sender's mail server ended with:
cs-method: QUIT
cs-uri.query: fqdn of their mail server
sc-status: 240
sc-win32-status: 1719

Can anybody help me by revealing me the meaning of sc-win32-status codes in SMTP logs?

I double checked all policy settings, mailbox limits and I could not found reason for messages to be refused by our server.

Any idea would be appreciated.

I have a user outside of my domain that can't email in.  Seems to be intermittent.  BUT if she reply's to my email - she can send in, but if it's a new message, she can't.  She is using Outlook 2000 - with a local ISP.  I am using some RBL's with Symantec Mail Secuirty - but why can she reply into our domain then if her IP is blocked?  Confusing............her outside IP is 66.168.65.*

The original message was received at Fri, 17 Feb 2006 15:35:43 -0500
from mxip30a.cluster1.charter.net [209.225.28.189]
----- The following addresses had permanent fatal errors -----

(reason: 550 5.7.1 Requested action not taken: message refused)
----- Transcript of session follows -----
... while talking to smtp.mydomain.com.:
>>> DATA

Hi Guys
We have a mail hub in our company which is part of a domain which I will
call DOMAIN1. This is an NT 4 Domain. Within this domain is a mailhub that is
trying to deliver an email to DOMAIN2 which is an Active Directory Domain.
My Exchange server sits in the Active Directory Domain and is refusing the
email with the following error.

Final-Recipient: rfc822; crmuser@xxx.xxxxxx.co.uk
Action: failed
Status: 5.7.1 (Permanent failure - security: delivery not authorised,
message refused)
Remote-MTA: dns; 194.73.117.228
Diagnostic-Code: smtp; 550 5.7.1 ... Relaying denied

Any ideas how I can resolve this?

Thanks in advance

Chris Hughes

I don't know if this is an Exchange Server Question or not...but a customer
of ours is trying to email us and his email is getting refused. Here is the
return email he is getting...any ideas? Thanks

>From: Mail Delivery System
>
>Sent: Feb 6, 2007 11:33 AM
>To: tagteam@earthlink.net
>Subject: Mail delivery failed: returning message to sender
>
>This message was created automatically by mail delivery software.
>
>A message that you sent could not be delivered to one or more of its
>recipients. This is a permanent error. The following address(es) failed:
>
> yotsyr@trimodal.com
> SMTP error from remote mailer after end of data:
> host exchange.trimodal.com [209.77.167.135]: 550 5.7.1 Requested action not taken:
> message refused
>
>------ This is a copy of the message, including all the headers. ------
>
>Return-path:
>Received: from [209.86.224.48] (helo=elwamui-rustique.atl.sa.earthlink.net)
> by elasmtp-masked.atl.sa.earthlink.net with asmtp (Exim 4.34)
> id 1HETG4-0001Fx-0r; Tue, 06 Feb 2007 11:33:28 -0500
>Received: from 4.79.144.99 by webmail.pas.earthlink.net with HTTP; Tue,
>6 Feb 2007 11:33:26 -0500
>Message-ID:
>.net>
>Date: Tue, 6 Feb 2007 11:33:26 -0500 (GMT-05:00)
>From: Barry Wilder
>Reply-To: Barry Wilder
>To: "Ruiz,Yotsy"
>Subject: Re: HI!
>Cc: tmd@bfgstl.com
>Mime-Version: 1.0
>Content-Type: text/plain; charset=UTF-8
>Content-Transfer-Encoding: 7bit
>X-Mailer: EarthLink Zoo Mail 1.0
>

I have a problem with message beging recieved through our exchange server.
This recently started. One of our other admins did some tweaking before he
went out of town and we are having a hard time finding out what was done and
yes we have tried to contact him.

Mail sent from exchange users come in fine but when sent from external
addresses (the ones we have tested) do not come in and get a ndr message. I
don't know how long this has been happening exactly but it has been a week
since the other admin left.

Used both DNSreports / DNSstuff and oddly both have the MX and DNS
successful. Here is the NDR:

This is an automatically generated Delivery Status Notification

Delivery to the following recipient failed permanently:

xxxx@divitahotels.com

Technical details of permanent failure:
PERM_FAILURE: SMTP Error (state 13): 550 5.7.1 Requested action not taken:
message refused

----- Original message -----

Received: by 10.54.13.67 with SMTP id 67mr361849wrm;
Wed, 20 Jul 2005 20:24:04 -0700 (PDT)
Received: by 10.54.52.34 with HTTP; Wed, 20 Jul 2005 20:24:03 -0700 (PDT)
Message-ID:
Date: Wed, 20 Jul 2005 20:24:03 -0700
From: xxx
Reply-To: xxx
To: xxx@divitahotels.com
Subject: test
Mime-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_Part_1582_22270986.1121916243453"

------=_Part_1582_22270986.1121916243453
Content-Type: text/plain; charset=ISO-8859-1
Content-Transfer-Encoding: quoted-printable
Content-Disposition: inline

test

------=_Part_1582_22270986.1121916243453

- Show quoted text -
Content-Type: text/html; charset=ISO-8859-1
Content-Transfer-Encoding: quoted-printable

----- Message truncated -----

Exchange 2003/Service pack 1

I set the Global Settings > Message Delivery defaults to message size 2048
KB bouth inbound and outbound.

This works fine.

However, when I change a few user accounts on the ADUC > Exchange General >
Delivery Restrictions to a higher maximum KB both inbound and outbound,
messages sent to or from those accounts still bounce with the same error
message. In other words, they are still stuck on the Global Settings limit.

I restarted the Information Store and this did not fix it.
Do I need to restart any other services or reboot the server?

Any help appreciated.

chrism.

One of our new clients can not send us email. They have no trouble sending
to other clients, however all of their mail to us is rejected with the
following message.

This Message was undeliverable due to the following reason:

Your message was not delivered because the destination computer refused to
accept it (the error message is reproduced below). This type of error is
usually due to a mis-configured account or mail delivery system on the
destination computer; however, it could be caused by your message since some
mail systems refuse messages with invalid header information, or if they are
too large.

Your message was rejected by mail.hortyelving.com for the following reason:

5.7.1 Requested action not taken: message refused

This happens even when they are replying to a message sent from us.

We are using SBS2000 and Exchange 200.

TIA

Mike

Hi.
i am getting an  Undeliverable mail from Exchange 2007 Server When i try to send email to another user.Actually the mail is delivered to the reciepent,however i get the Undeliverable email from exchange server.The error is given below:
 

Delivery has failed to these recipients or distribution lists: System Administrator
A problem occurred during the delivery of this message. Microsoft Exchange will not try to redeliver this message for you. Please try resending this message later, or provide the following diagnostic text to your system administrator. Regards,Ali

Let me first admit that I have posted this in one other place. I say this first because some forums discourage that and I am not trying to do anything other then to get my issue solved as quickly as I can.
here goes....
We are getting a few email messages being returned with the error message of:
 The following recipient(s) could not be reached:
 
    (email address of person) on 2/20/2008 2:44 PM
            You do not have permission to send to this recipient.  For assistance, contact your system administrator.
           
 
I was thinking that this may be caused by the inability to resolve the DNS of ibs-mail.domain.local and hence being returned. I was going to setup a virtual SMTP server inside our Exchange Protocols/SMTP section but I am not sure if that is going to cause more harm then good. We presently have 2 email domains that Exchange handles.
Any help on this would surely make my live a little less stressful. 

sigh...this error message has kept me sleepless for 3 weeks.

If I send mail to user@domain.com from outside I get that error.  I THINK it's doing a reverse DNS loookup, not finding something it's looking for...or even finding something 'bad" and then kicking the mail back.

Now... if i send mail to the same user but from yahoo.com it goes.
Also... SOME mail is actually going through.

The server is exchange 2003 SP2 with GFI mail essentials running on it.  I open GFI monitor and I can see mail being routed to userX@domainY.com no problem.  I try to send mail from my external account to the same mailbox I get the NDR... almost instantly too.

We think it might be an issue with our hosting company so I used a domain from another host and pointed the MX records to the IP of the Exchange server, added a recipient policy for that domain, added the SMTP address to one account and tested it.  SAME THING!!!  yahoo send no problem, most others get NDRs.

I tested with Yahoo, passes.  Gmail, My Company email (external to this domain), My personal domain, a Comcast account, a Verizon account...those all get NDRs.

I found this article about 5.7.1 errors
http://technet.microsoft.com/en-us/library/0c04e376-1bf4-4f99-9fa2-b10b21e2f4cf.aspx

But the registry entry was not listed on the server...

Any thoughts?


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