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cannot access items after offline defrag

Hi
I've just made an offline defrag of my priv1.edb and pub1.edb files after moving many mailboxes (they reduced about half their size) and replaced these files with the new temp files (I still have the original files).

I can open all the old items fine, and I can send/receive messages, but I can't open them. I can't open any item made after the offline defrag.
I've made the full online backup of the information store and checked for errors with isinteg.exe.

What can I do?

Thanks,
Daniel.


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Hi All,

I used the default defrag tool of Windows 2003 Server to defrag the harddrive of our exchange server. Since Exchange is running the priv1.edb will be skipped during that process. After the regular defrag process has finished there is always that huge "red fragmented space" in the info bar of defrag and it will always recommend to defrag the hard drive.

So then I used eseutil to perform an offline defrag - since then I freed about 3GB of space within the priv1.edb. Still, the regular defrag tool shows me that priv1.edb is sill "all over the place".

Even after stopping the Exchange services defrag was not able do defrag the database.

Any idea how to solve this issue? Or is it even an issue?

Best regards,
Daniel.

Hi there,

I¶m having trouble accessing user mailboxes after an online restore of my Exchange 2000 databases. I performed an online backup according to KB article 258243. The backup and restore process are flawless, but after the restore process, users cannot access their mailboxes. It is like the new mailboxes aren¶t associated with the domain user accounts anymore. I tried to create the mailboxes using AD Users and Computers add-on, but the Exchange Admin says that the mailbox already exists when I try to access it. Any ideas or suggestions will be greatly appreciated. Thanks!

I have Exchange 2003 with an 11 gb priv1.edb. I recently ran an offline defrag due to the db having reached the 16 gb limit for Exchange standard edition. Everything went fine. The night after the defrag, I noticed that the Veritas backups started failing on the Information store and saying the db is corrupt. I spoke to veritas and they ran an ntbackup which also errored with the info store being corrupt.
Everything is running fine - users are sending and receiving mail etc .... The only sign of the db corruption is the backups saying that the db is corrupt.

This is the error in the event log EVENTID 217
Information Store (3816) First Storage Group: Error (-4001) during backup of a database (file D:EXCHSRVRMDBDATApriv1.edb). The database will be unable to restore.

Has anyone seen this ?
Is there an (easy) resolution ?

Thanks.

I am running exchange 2000 server. I had it listening on port 25 for smtp. Email was working fine and owa was accessible.

Recently, I changed the smtp listening port for exchange to 2525 and this broke owa. After changing the listening port on exchange, I cannot access owa. Thia is strange since owa is accessed via http port 80. Why did changing listening port for exchange affect owa? Any ideas??

I have an exchange server with a 8GB .edb file and a 2.3GB .stm file.

I look at the System Manager and it tells me that the total size of all
my mailboxes is 6.1GB (I summed the numbers).

I run the mailbox manager and it sends me the following email:

Messages that would be moved or deleted: 649
Size of messages that would be moved or deleted: 1779.99 MB

I run an offline defrag and my .edb file and .stm file get no smaller.

What am I doing wrong?

Also, I ran a dump once and looked at the stm file. My understanding is
that its supposed to be clear text, but all i see is blank text.
Megabytes and megabytes of empty space.

Thanks in advance,
Bob.

I ran offline defrag to clean up exchange and ever since it is running very slow. I do have these errors but I can't find it anywhere.

Microsoft Exchange OLEDB was unable to register OnSyncSave event for Schema propagation on MDB startup HRESULT = 0x80040e19.

Hi,

I am trying to move mailboxes onto a server with a higher spec but when I do the mailboxes are there but I cannot access them from an Outlook client. They are however accessable via OWA

Both boxes are exchange servers with windows 2003 server Exchange 2003 server.

I am using Exchange 2003 Move Mailbox wizard and everything appears to move correctly and I get a message saying the move was successful.

I can move the mailboxes back to the orignal Information store and can again access them from an Outlook client.

The error message is "Unable to expand the folder. The set of folders could not be accessed.

Anyone come accross anything like this before?? Or anything I can try?

Thanks
Joe

I am attempting to install Exchange 2010 into an existing Exchange 2003 environment. Originally I installed 2010 on this server and needed to uninstall it because some of my configuration was incorrect so I have now reinstalled it and everything completed successfully however after restarting I cannot access the Exchange Console or the Management Shell. The error I am receiving is:

Connecting to remote server failed with the following error message : The WS-Management service does not support the request. For more information, see the about_Remote_Troubleshooting Help topic.
+ CategoryInfo : OpenError: (System.Manageme....RemoteRunspace:RemoteRunspace) [], PSRemotingTransportException
+ FullyQualifiedErrorId : PSSessionOpenFailed

I found this list of steps to possibly correct the error:

1. make sure IIS WinRM extension is installed
2. open powershell and run command : WinRM Quickconfig
3. Open IIS go to Powershell virtual directory and check that SSL in disabled and authentification is set only to Anonymous
4. Open Windows powershell modules
5. run Remove-PowershellVirtualDirectory command
6. run New-PowershellVirtuallirectory command
7. IISreset

On item #5 I get this error(My identity specified for the remove command was "PowerShell", I'm guessing that is the correct syntax for the command:

Remove-PowerShellVirtualDirectory : The operation couldn't be performed because object 'Server02.domain.com
PowerShell' couldn't be found on 'server01.domain.com'.
At line:1 char:34
+ Remove-PowerShellVirtualDirectory

When running the eseutil to perform an offline defrag, I get the following error returned:
Operation terminated with error -1032 (JET_errFileAccessDenied, Cannot access file, the file is locked or in use)According to Microsoft this can be caused by 3rd part tools (namely Virus Scanners) locking the files. We currently get around the problem by changing all Exchange and Virus scanner services to manual and then reboot the server. Eseutil then runs ok.As we want to run this at 2am, we don't really want to do the above.If you have any ideas, please let me know.Our setup is as follows:NT Server 4 Enteprise SP6
Exchange 5.5 SP4
Network Associates GroupShield 4.5
Network Associates NetShield 4.0.3aThanksPeter

I cannot access mailboxes through outlook web access after mailbox moved from
one exchange 5.5 server to another server.I can access mailbox through
outlook fine.

I am running exchange 5.5 sp4 on windows 2k and intslled another server in
same site. After I moved the mailbox I cannot access the mailbox through OWA.
Help needed ASAP. Thanks

Searched on google, msn, microsoft no luck yet

hello all:

i am using exch 2003 standard, my db is 35gb, total hd capacity is 60gb, therefore stopping me from performing an offline defrag, due to my lack of an extra 110% hd space.

i have read in ms article:
http://www.microsoft.com/technet/prodtechnol/exchange/guides/OperationsGuide/8356f5a2-cc70-4156-a30e-6e1bfcb87bb2.mspx?mfr=true

that i am able to redirect the new temp db to a network drive which has†sufficient space.

i have tried this on a test environment, but i cannot get it to work, it keeps returning with a 1022 disk io error. i have tried a regular defrag (i have the space in the dev env) and it works fine. it makes me think this is not a genuine hardware issue (the hardware is new also), exch works after the defrag...

anyway, here is the exact command i use:

c:program filesexchsrvrbin> eseutil /d "c:program filesexchsrvrmdbdatapriv1.edb /p /t x:tempdrfg*.edb.

x: is a premapped network drive
/p is an option used to not purge the original db automatically, so i can manually move after the process is complete. this was recommended by ms in the above article.

so once again i am able to defrag without this redirect option.

Thanks for†any thoughts or suggestions.

Hi,

I cannot access my public folders when I use Outlook 2003 offline mode
(cached mode).
Can I cached-mode public folders so I can access to it when my Outlook works
offline?

Thanks,

Haydar

Hello,

I cannot access (open, forward or any of the right click menu functions)
some of the public folders on our Exchange Server when using Outlook 2007
Beta 2? I installed the product yesterday from our action pack, it worked
fine for an hour or so and then when we restarted it give theis message for
the items in two of the public folders "The item cannot be displayed in the
reading pane. Open the item to read its contents." When we try to open the
item we get "Cannot open this item" when we double click on it. When right
click and choose open we get "the operation failed" After How do we resolve
this?

After I reinstalled Office 2003, I cannot access my MSN Hotmail Plus account.
The error message that I get is:

Task 'Hotmail: Folder:Inbox Downloading all items.' reported error
(0x800CCC32) : 'Access to the account was denied. Verify that your username
and password are correct.The server responded 'Invalid login.'. '

Then a pop-up window appears and asks for my correct username and password.

However, my username and passoword are correct.

Any idea what is wrong and what can I do?

Thank you,

-Stefanos

Hello,

I cannot access (open, forward or any of the right click menu functions)
some of the public folders on our Exchange Server when using Outlook 2007
Beta 2? I installed the product yesterday from our action pack, it worked
fine for an hour or so and then when we restarted it give theis message for
the items in two of the public folders "The item cannot be displayed in the
reading pane. Open the item to read its contents." When we try to open the
item we get "Cannot open this item" when we double click on it. When right
click and choose open we get "the operation failed" After How do we resolve
this?


¬*

NOTE:¬* My access is¬*through terminal services.¬*

¬*

I received a new server to load my IBM Rational products.¬* I was able to load ClearQuest, Req Pro and ClearCase with no problems.¬* Because this machine is being used as a web interface for the products, I needed to also load Crystal Reports XI along with the embedded report server.¬* Well, I got everything installed but the embedded reports server.¬*

¬*

On my attempt to double click on the file that would extract and install the addins needed I received the error message:

¬*

Windows cannot access the specified device, path, or file.¬* You may not have the appropriate permissions to access the item.

¬*

After some testing I see that if I select any executable associated with installing an application, I get this error.

¬*

I've been searching all over the internet for a solution to this proble.¬* Does anyone know why this happens and what I can do to fix it?

X2k3 on srv2k3.

Default virtual http server is stopped, and when I try to start from iis, I recieve:
code:The process cannot access the file because it is being used by another processThis occured while following Paul Baldwin's guide:
http://www.msexchange.org/tutorials/Configuring-Exchange2003-HTTP-Remote-Access.html

This was directly after closing the "Advanced Web Site Identification" window. The Default Web site then stopped. This has happened before. I have tried uninstalling the certificate components and reinstalling, and this allows the site to start, until I try this procedure all over again. What is this file being accessed? Thank you for any help.

We recently implemented a recipient policy which has resulted in a marked reduction of emails on our Exchange Server 2003 SP2 on Server 2003 Enterprise SP1 (messages older than xx days old were deleted). Hence we want to perform an offline defrag to recover much needed disk space.
There is not nearly enough space on the drive. I'm trying to understand the best practice of these two scenarios on how to proceed:
1) Stop all the Exchange services on the server. Dismount the information stores. Perform a full offline backup with the verify option. From Exchange server, map a drive to a remote server with adequate disk space. Run eseutil /d /p "d:exchsrvrmdbdatapriv1.edb" /t"z:priv1tempdfg.edb" where Z: is the mapped drive. After the manual defrag is finished on both priv and pub databases, copy the databases back to their original location on the Exchange server. Perform another backup with the verify option. And finally, restart the Exchange services on the server and remount stores.
or
2) Stop all the Exchange services on the server. Dismount the information stores. Perform a full offline backup with the verify option. Map a network drive on aremote machine with adequate disk space. Copy the eseutil.exe, ese.dll, priv.edb, and pub.edb files from the Exchange server†to the newly mapped network drive on the remote server. Run the command eseutil.exe /d priv.edb on the remote machine to which the files copied. After the manual defrag finished on both databases, copy the databases back to their original location on the Exchange server. Perform another backup with the verify option. And finally, restart the Exchange services on the server.
What this comes down to is whether to run eseutil on the Exchange server or on the remote computer. Combined the priv and pub are approximately 80GB. How long will this take to perform the offline defrag using the preferred method?

We have a use who left a week or so ago. We disabled the AD account when he left as we knew we would need to go back in and extract the emails after he left (with his permission!)

I then reenabled the account and changed the password.

However, I cannot access the exchange account using the new password and changing back to what he confirmed this to be when I spoke to him, we still cannot access the account.

Is there an easy way to access this account now?

Hi everybody,

i have the following problem - one of the computers in our group cannot access calendars on the exchange server.
it says that "the set of folders could not be opened". i have about 20 computers here and they all can access the
calendars just fine. The main difference between this computer and others is that it is running win2000, as opposed
to winXP on other computers. the problem is not in the username, because i tried my username, which works on my
computer, and it didnt work either. the problem seems to be with this particular computer. its connection to the
ms exchange computer is fine though, because it can access shared folders on the server.
the server is ms exchange 2003 running on ms windows server 2003 dell computer. the computer in question is running
windows† 2000.
it used to work though, but then just stopped. i am not 100% positive, but it seems like it stopped working after i
made that computer dual-boot (windows 2000 and fedora core 3), resizing the original ntfs partition with gtparted
linux tool, which didnt destroy any data, so i didnt actually re-install windows 2000.
any ideas what might be happening? how can i troubleshoot it any further? thank you.

best regards,
Renat.

hi
doing an offline defrag at the weekend, which is fine, read alot of comments and everything is planned. the bit i'm unsure about is the online backup after. we use veritas backup exec and not ntbackup.exe to do our online backups. we also create repair diskette's every month. would it just be a case of running a backup using veritas and creating a new repair diskette after the defrag, or do i need to run ntbackup?

any advice would be appreciated before the weekend.

thanks

If I understand it correctly, you should be able to get an idea of how much space you'll free up during an offline defrag†by looking at event id 1221 on the Exchange server, correct?
I'm a little confused by it. Yesterday morning I was getting a message in the App log that the Db size is at 65, approaching our 70 Db size limit. At the time the online defrag stated that it found 1MB of space. This morning, it stated that it found 5GB of free space, but the next message in the app log still showed that the Db size was at 65GB.
Will I only be able to free up the 5GB after doing an offline defrag?

I had a few users†remove approx 2-3 GB†from their mailboxes within the last 2 weeks, but it never showed the free space on Excange. I kept getting the 'databse is approaching it's logical size limit', and it never went down.†I'm guessing because of retention policies, or that††some of the data removed may have been attachments that other people had as well, but now I see the 5GB of free space from the online defrag, yet it still shows the DB at the same size as yesterday. Will this change during tomorrow's online defrag?

I guess i'm just†a little unsure at how the Db sizes shrinks when users clean up their mailbox. Is it done during onlie defrags, of offline? And does it depend on any retention policies.

Thanks

Is it advisable to stop all Exchange services and SMTP service during an offline defrag? If so, do those services need to be started before or after the information store is re-mounted? Do the existing log files within mdbdata need to be deleted prior to re-starting svcs and re-mounting following the offline defrag?
Scott

Hello! :)

just a quick question, I wish to do an offline defrag (will do a full backup prior to this), the exch db is located in F drive, it only has 2GB left for space, so I attached another 74GB drive so that I can do esutil onto this drive to make the db size smaller...

after I do the offline defrag, do I just manually move the DB back to F drive and then do another online defrag to make things in place?

is this the correct way to do it?

thanks in advance guys! :)


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