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MSG Attachments are being blocked or stripped off

Emails with MSG Attachments --- MSG attachment is missing or is Untitled / blank.  

I have a problem whereas external emails are received internally (exchange 2003 Sp2) all users recieve the emails however some will receive the MSG attachment and other it will appear as an untitled attachment or no attachment at all.

The exact same message can be sent to two users different exchange servers within the same organization. Both servers are Exchange 2003 Sp2. The email arrive through the same Brightmail SMTP gateway and Exchnage frontend Bridgehead servers.

Any information would be deemed useful.


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Hello,

I'm having a problem regarding OWA and attachments. My situation is the
following:
- Our Exchange 2003 server runs on Windows Server 2003.
- All our incoming messages are filtered for certain types of attachments so
certain types of attachments will be blocked. This is done by our firewall.
- Our employees have access to OWA and are able to include attachments in
their mail. This is the way we want it to be. However we would like to
prevent our users from sending programs from their home address to our
corporate network so certain types of attachments(such as executables) should
be blocked. The exchange server does block these attachments when I send an
e-mail with an executable attached to it.

The problem arises when a user composes an e-mail at his home address,
attaches an executable he or she wants to use at work and does not send the
message but saves the message as a draft instead.
The attachment is visible and can be used without any problem when the
message is saved in the drafts folder.

Since this is an important security issue for us I am lookiing for a way to
solve this problem. Is there a way to solve this problem in any way?
I have also been looking for a way to disable the possibility of saving
drafts in OWA but i can't find it.

Thanks in advance,
Mark

I agree with the simple aspect of your request. Tragically, this entire issue
and all the confusion around it demonstrate the inconsistent and bipolar
behavior Outlook has adopted for attachments. If Outlook expects attachments
to be blocked, it should not even send them. But on the other hand since
perhaps they will be allowed it sends them any way. I can't always control
how friendly attachments will be sent to me. So Outlook is no longer viable
for home or small business, because this attachment behavior is not alterable
outside the enterprise environment and Exchange Server. Nor should I hve to
download a third party shareware attempt at a fix. Microsoft is right to be
concerned with malicious attachments, but it should utlimately and always be
the user that has the final liability and control.

"Martin" wrote:

> Since many different file types are now blocked from receiving as attachments
> in Outlook, and cannot be unblocked, why not at least notify the sender that
> an attachment about to be sent will not be able to be received by the
> recipient, so that alternate means of sending the desired attachment can be
> sought?
>
> ----------------
> This post is a suggestion for Microsoft, and Microsoft responds to the
> suggestions with the most votes. To vote for this suggestion, click the "I
> Agree" button in the message pane. If you do not see the button, follow this
> link to open the suggestion in the Microsoft Web-based Newsreader and then
> click "I Agree" in the message pane.
>
> http://www.microsoft.com/office/community/en-us/default.mspx ?mid=b4854aa7-c4fe-45cb-b460-2508d2aabcc2&dg=microsoft.p ublic.outlook.general

my outlook 2002 emails when I send them out with attachments - these
attachments are being converted from .doc or .xls or .zip to win.dat files?
Does anyone know why this is happening and/or how I can resolve this issue.

Thanks

PJI

Currently what are the default file extension that is being blocked by Exchange 2003. Apparently xml and csr is being blocked automatically. When I use OWA or outlook 2003, both these 2 files are deem not safe. Any one knows how can I go about? Thanks

All attachments whether they are .doc, .jpg, .pdf, etc are being converted to
"winmail.dat" files when I send them outside our company intranet. It
doesn't matter what online provider the recipient has or if they are dial-up
or broadband. It has to be something that is set for my email since everyone
has a problem with my attachments.

Hi all,

I am very new to using Outlook 2010 32bit on Windows 7 ultimate. Outlook is setup through IMAP using Google Apps Sync for Microsoft Outlook. I use Outlook for sending/receiving mail, but have also gone into gmail and poked around with the settings a few times.

I am regularly attaching .msg files to my messages and sending these for e-mail approvals and such. The .msg files are text and html e-mails that have been dragged out of my outlook inbox to the desktop and then later dragged back in to an e-mail I am composing. The parties receiving my mails are unable to view these types of attachments regardless of compression (.zip, .rar, standard). Any non .msg attachments are viewed correctly.

I am sending primarily Japanese e-mails as the .msg attachments so I have changed the encoding to UTF-8, but I have not been able to fix the problem yet. I am guessing this is some sort of encoding or settings error as the recipient received the following garbled when viewing my attachment. (image below). When I send the e-mails from the google apps infrastructure (gmail) the .msg attachments are not viewed correctly as well. Gmail is set to Use Unicode (UTF-8) encoding for outgoing messages.

Please let me know what other information I should provide. Thank you.

I have a few users that email attachments are being deleted before they arrive to the recipient. I've had the user send to my personal email address and I get it fine. Any insight?

[ June 10, 2005, 01:00 PM: Message edited by: TonyaMS ]

Some email messages with attachments are being blocked by msn. They are from
known senders that are on my safe list. Message disappear and they are not
in junk mail folder

If an email has a .msg attachment, I need to save it off as an .rtf
attachment. Is there a way to do this?

If lngCount 0 Then
' We need to use a count down loop for
' removing items from a collection. Otherwise,
' the loop counter gets confused and only every
' other item is removed.
For i = lngCount To 1 Step -1
Dim path As String
' Get the file name.
strfile = objAttachments.Item(i).FileName
'Check filename of attachment to see if .msg
If Right(strfile, 3) = "msg" Then
strfile = Replace(strfile, " ", "_")
strfile = strfile & ".rtf"
path = fso.BuildPath(tempdir, strfile)
objAttachments.Item.SaveAsFile path, olRTF
ExecCmd "ttimport.exe " & app & " " & strfile
Else
strfile = Replace(strfile, " ", "_")
'Combine with the path to the Temp folder.
strfile = tempdir & strfile
' Save the attachment as a file.
objAttachments.Item(i).SaveAsFile strfile
ExecCmd "ttimport.exe " & app & " " & strfile
End If
Next i
End If
Thanks!!

All attachments are being broken up into many e-mails and it appears to be
encding them into base 64 no matter what I set as my formate in outlook.

Here is a samples header:

Message-ID:
MIME-Version: 1.0
Content-Type: multipart/mixed;
boundary="----=_NextPart_000_0000_01C667AD.B27C1FC0"
X-Priority: 3 (Normal)
X-MSMail-Priority: Normal
X-Mailer: Microsoft Outlook IMO, Build 9.0.2416 (9.0.2910.0)
Importance: Normal
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2869

This is a multi-part message in MIME format.

------=_NextPart_000_0000_01C667AD.B27C1FC0
Content-Type: text/plain;
charset="iso-8859-1"
Content-Transfer-Encoding: 7bit

------=_NextPart_000_0000_01C667AD.B27C1FC0
Content-Type: image/jpeg;
name="cards.jpg"
Content-Transfer-Encoding: base64
Content-Disposition: attachment;
filename="cards.jpg"

/9j/4AAQSkZJRgABAgEBLAEsAAD/wAARCAnrBDEDASIAAhEBAxEB/9sAhAAFAwMEAwMFBAQEBQUF
BgcNCAcHBwcQCwwJDRMQFBMSEBISFRceGRUWHBYSEhojGhwfIC EiIRQZJSckICceISEgAQUFBQcG
Bw8ICA8gFRIVFSAgICAgICAgICAgICAgICAgICAgICAgICAgIC AgICAgICAgICAgICAgICAgICAg

I cannot get this to stop doing the encoding when using toolsformat in
Outlook

This is Outlook 2000 with windows xp

While using outlook in Wi-fi mode hyperlinks are being blocked in outlook
2007 using imap.
any sugestions?

Thanks

If an email has a .msg attachment, I need to save it off as an .rtf
attachment. Is there a way to do this?

If lngCount > 0 Then
' We need to use a count down loop for
' removing items from a collection. Otherwise,
' the loop counter gets confused and only every
' other item is removed.
For i = lngCount To 1 Step -1
Dim path As String
' Get the file name.
strfile = objAttachments.Item(i).FileName
'Check filename of attachment to see if .msg
If Right(strfile, 3) = "msg" Then
strfile = Replace(strfile, " ", "_")
strfile = strfile & ".rtf"
path = fso.BuildPath(tempdir, strfile)
objAttachments.Item.SaveAsFile path, olRTF
ExecCmd "ttimport.exe " & app & " " & strfile
Else
strfile = Replace(strfile, " ", "_")
'Combine with the path to the Temp folder.
strfile = tempdir & strfile
' Save the attachment as a file.
objAttachments.Item(i).SaveAsFile strfile
ExecCmd "ttimport.exe " & app & " " & strfile
End If
Next i
End If
Thanks!!

While using outlook in Wi-fi mode hyperlinks are being blocked in outlook
2007 using imap.
any sugestions?

Thanks

Hi -

Can anyone tell me what ports are being blocked or what software is being
prevented from being loaded by Norton Internet Security 2004 when my users
try to run Outlook Web Access with Win2000/Exch2000?

Thanks,
--
Mark Bertenshaw

I'm having problems with Groupshield 4.5. I install it and the store.exe file jumps up to 99% CPU usage. Also, I'm not able to open attachments. No attachments are being blocked when this happens. I uninstall Groupshield and store.exe is down around 2-3% and attachments open fine. The rep at Network Associates said to try & re-install SP 4 prior to installing Groupshield 4.5. Are there any issues that may arise when re-installing SP 4? Anyone else had similar problems?

Pictures & attachments are being lost or dropped when I receive them yet it
tells me I am over my limit on space

Due to space and security considerations, we need to get rid of all
attachments in our mailbox store that are more than a few days old.
However, we must store the email for several years.

Is there a way to strip off the attachments and otherwise leave the
email message untouched? The attachments can be completely deleted, we
do not need to archive them.

We're running Exchange 2003 SBS. I haven't found any built-in features
(including Mailbox Manager) that can do this. We're can code a quick
solution or are open to third party options if any exist, but we don't
need full Sarbanes-Oxley compliance, etc.

TIA for any info...

Please help. There is a workaround/temp fix for this issue; however, we would
like to know why and how the problem occurs.

Summary: When users are using the internet fax utility within Outlook 2003,
they compose their message, File New Internet Fax. The user fills out the
message, includes a coverpage and inserts text on the body of the email
(coverpage). The MODI printer converts body & attachments and the user clicks
the 'Send' button. When the user looks into his/her sent items, the message
is empty. There is only the address field, To: & From:, and the subject field
"Sent from Microsoft Office 2003". There is no attachment and no email body
found. It appears that the tiff's converted by the MODI printer were being
cached, remained stored in the user's temp folder, and were not included in
the email message when sent.

Temporary Solution:
1. Click on start - Search.
2. select 'All files and folders'. Enter the file name as fax*.tif.
3. Search.
4. When the search returns any results, right click on the fax*.tif file and
view properties.
5. Note the folder where the file exists, for ex: the folder may be named as
'OLK552' or something that starts with OLK.
6. Go to C:Documents and SettingsUSERLocal SettingsTemporary Internet
Files 7. Add the folder name at the end i.e. C:Documents and
SettingsUSERLocal SettingsTemporary Internet FilesOLK552 8.
Delete all the files in the OLK folder.
9. Try sending the fax.
OR please try doing the following:
1. Using windows explorer go to C:Documents and SettingsUSERApplication
DataMicrosoftOfficeRecent
2. Search for any shortcut to folder named 'OLK552' or any folder that
starts with 'OLK'.
3. Go to that folder it usually is at C:Documents and SettingsUSERLocal
SettingsTemporary Internet FilesOLK552
4. Delete all the files in the OLK folder. And then try sending faxes.

Question: Why does this happen? Is there a KB article or a hotfix for this
issue? We still have users who are reporting this problem, and would like to
make it more efficient and easier to provide them with a remedy.

Thank you in advance.

We store Outlook MSG files in our Edoc respository. Various MSG files need to be sent as Outlook attachments to clients, however, if you open the MSG file after it is attached in Outlook (previewing the attachment prior to sending) the MSG displays the thd email body in HTML tags. Also when you send the Ooutlook email, the MSG attachement is removed? Why is Outlook behaving this way our MSG as attachments?

Detailed Scenario:
1.) MSG file email is an HTML body email with a single PDF attachment
2.) MSG file is stored on network share
3.) Copy the MSG file from the share to your local PC, the MSG file can be opened through Outlook 2010 with no problems (the HTML body shows and the PDF attachment is visible). No issues detected at this point.
4.) You create a New Outlook message (using the typical Outlook New Email button).
5.) You select the MSG file mentioned above and attach as a typical attachment
6.) You double click the MSG attachment within the email attachment area to preview it prior to sending and the MSG file body shows HTML tags (the HTML body is not rendered)
7.) You send the email and the MSG file attachment is stripped from the email when the email arrives
8.) No indication why it was stripped in the email (actually you have no idea an MSG attachment was ever included)

Note:
If you take this same MSG file and attach through GMAIL and send to same Outlook email account, the MSG file arrives and works as rendered HTML as it should.

Why does the Outlook attaching event manipulate the MSG file attachment? What does the Outlook attaching event do to MSG files? We are familiar with inspecting the MSG file CurrentItem properties, is there a property that is being changed when the MSG file is attached to an Outlook email? If we zip the MSG file, the MSG file is sent successfully within the ZIP file. Is the MSG file interpretted by Outlook and itterogated for some security issue property and some MAPI message property is edited automatically?

Thank you,

John


The good news is so far this is only affecting one user.

The bad news is the one user is my CEO so any suggestions to just open OWA and deal with it as it happens probably won't be received very well.  I've looked at other threads and none seem to be the exact same issue.  I'm not getting a Winmail.dat file, the attachment isn't a signature or anything like that.  They are definite files (.docx and .pdf so far) that are being stripped out.  The PC has AVG but I see no logs or messages that AVG is stripping the extensions out and I turned off AVG scanning incoming emails, but not sure if that did anything.

A fix for this would be greatly appreciated.

I have observed in my single Exchange 5.5 site that sometimes users receives e-mail attachment embedded in the e-mail content and other times they receive the attachment in a form of paperclip icon.The problem is anytime an attachment is received in a form of paperclip icon, that attachment cannot be forwarded. Does anyone know why sometimes attachments are received as an embedded e-mail content and other times in a form of paperclip icon. Is there any resolution for this?

I can not send emails to hotmail, earthlink, and a few other domains.  It appears I am being blocked.  I did a reverse dns test on dnsstuff.com and it went through fine.  Below is the bounce back I am receiving.  Also, the domain is mail.core-ss.com if anyone has any other tools they can run to ensure it is setup properly, please feel free to go ahead.  Let me know.  Thank you.

Delivery has failed to these recipients or distribution lists:

marcydmiller@hotmail.com
An error occurred while trying to deliver this message to this recipient e-mail address. Microsoft Exchange will not try to redeliver this message for you. Please try resending this message, or provide the following diagnostic text to your system administrator.

The following organization rejected your message: bay0-mc5-f5.bay0.hotmail.com.

  _____  
Sent by Microsoft Exchange Server 2007

Diagnostic information for administrators:

Generating server: coress01.coress.local

marcydmiller@hotmail.com
bay0-mc5-f5.bay0.hotmail.com #550 OU-002 Mail rejected by Windows Live Hotmail for policy reasons. Reasons for rejection may be related to content with spam-like characteristics or IP/domain reputation problems. If you are not an email/network admin please contact your E-mail/Internet Service Provider for help. Email/network admins, please visit http://postmaster.live.com for email delivery information and support ##

Original message headers:

Received: from coress01.coress.local ([192.168.16.10]) by
coress01.coress.local ([192.168.16.10]) with mapi; Tue, 8 Jan 2008 09:56:03
-0500
From: Marcy Sersch
To: "marcydmiller@hotmail.com"
Date: Tue, 8 Jan 2008 09:56:02 -0500
Subject: test
Thread-Topic: test
Thread-Index: AQHIUgaW3NiS4/yn/k2s45IN904zrA==
Message-ID:
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator:
acceptlanguage: en-US
Content-Type: multipart/alternative;
       boundary="_000_673F942B7DC7ED4B9F6B2690CED9CDCD05A40B74coress01coressl_"
MIME-Version: 1.0

Is there any 3rd party software or an Exchange feature that would
filter out large, in-house email attachments. I want to block file
attachments from in-house users. So, if someone from within my company
tries to send someone else in the company a file via email, it blocks
or strips the file attachment. I still want to be able to send/receive
from outside the company at my default limit. Can I do this
somehow?... in Exchange?... 3rd Party?

mailto:apagliaro@kondylis.com
thanks!

I have had a couple of complaints that large attachments are being removed
from emails but there appears to be no association. I am runnning Exchange
2003 and Outlook 2000 or 2003. I beleive I have turned off all the message
limits.

Is there any help that you can give me before I turn off the Virus Scanning
Software (McAfee)?

Many thanks.


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