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Problem opening Contact with digitally signed mail

Hi there,

i got the following problem and i'm hoping someone can help:

All my mails are send with a digital certificat. When I want to forward a Conact with Outlook to my adress everything works fine, I can open the Contact wich comes as an attachment.

But when I open the Mail with Oulook Web Access the attachment gets blocked, but only when the mail was digitally signed. I first thought this might be because of the file extension because the cantact has none, but when i send a regulat file with no extension I can still open it in Web Access.

The certificat must cause some kind of a problem when I forward contacs... can anybody help?

Thanks,

Frank


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I have Outlook 2003, running standalone on a PC. I have created a secondary
contacts folder so store specific contacts. I moved( dragged and dropped
)some of my contacts to the subfolder. Now the problem is if I:
1) open an email message
2) right-click the "From:" email address:
3) select "Lookup Outlook Contact"
4) I get the error: "could not find a contact with this e-mail address"
Even though this contact exists in the sub folder.

What gives?


I have windows XP on my computer and just upgraded from Office 2003 to Office Standard 2007.  When i open Outlook 2007, during the send & receive process, i always get an error that says, "Synchronization to RSS feedhttp://go.microsoft.com/?link 4315377 has failed."  There are also some other very similar RSS feed errors that occur. 

The second issue is that always occurs is that i get an Microsoft Outlook Office error that says, "you have changed this message.  If you save the changes, the message will no longer be digitally signed.  Do you want to save your changes?"  No matter what you select, (yes or no) the error will constantly come back.

I have remove the entire Office Standard 2007 from the computer and reinstalled it and the same problems occur.

Please help me fix this...

Respectively,

 Steve

FYI to anyone who has Ex2003 SP1. I came across this problem on my server
and the hotfix resolved it. Note: I didn't have the exact problem described
because my messages were getting stuck in the "Local delivery" queue, not
the "Messages pending submission" queue and I never got any error events,
but nonetheless the hotfix corrected it.

http://support.microsoft.com/?kbid=843545
Digitally signed messages remain in the Messages pending submission queue
and are not delivered in Exchange Server 2003 SP1

--
Sincerely,
Martin
MCSA: M

I am using Outlook 2003 and when I receive mails with digital signatures, not
encrypted just signed, I cannot preview them with auto preview. For my
colleague it works ok. I have done the following till now. In the Run I gave
outlook /cleanprofile, /cleanviews, detect and repair with resetting to the
default state, under tools/Options/E-mail I have checked the read all mail in
plain text and read all digitally signed mail in plain text. None of them
worked. Please advise what else should I try. Thank you.

Here's a strange one. Thanks for giving me a minute to explain. I had this
issue with Outlook 2003 installed on my home computer and it seems to have
followed me to Outlook 2007. The problem does not seem to occur on my work
computer with Outlook 2003.

When I view a digitally signed message at home, Outlook forces me to view it
in plain text. I know I have an option to force this, but the "View in Plain
Text" options are off, both for normal messages and for secure messages.

It's even a little worse. Not only does Outlook want to show me the message
in plain text, it also converts the message in the folder into plain text.
Here's where Outlook 2007 is a little more friendly. When I click on a
digitally signed HTML message, Outlook 2007 gives me a warning that the
message is about to be modified and that this modification would make the
signature invalid, and asks if I want to save the modifications? If I say
no, the message still appears in plain text, only the underlying copy in the
folder has not been changed to plain text.

If I say yes, then the message in the folder is changed, and the next time I
view the message at work, then the HTML formatting is lost.

I say 2007 is more friendly because in Outlook 2003, this conversion of my
messages was done with no warning and no way to "say no" and preserve the
HTML formatting of the underlying message in the folder.

It's my understanding that the "Read in plain Text" option will affect only
the current view of the message and not change the underlying copy in the
folder, and, as I said, these options are not checked anyway.

I have re-installed Outlook 2007 a couple times. Each time, I have tried to
do a clean-up of the registry to get rid of any lingering settings from
Outlook 2003 or prior. I tried manually removing the Office information from
the registry and I also tried a program called RegistryCleaner. The behavior
continues.

I would really appreciate any ideas you might have as to what is causing
this behavior. Thank you for your time.

-- John
John Jablonski
Greystone Solutions - Boston

I can not send e-mail with digital sign even though the certificate is valid
and e-mail address in the certificate is OK.

The error message is : ... your electronic address is not the same as in the
certificat or there is another problem with your certificate. Do you want to
continue processing the message without security.

Thank you for your help.

I use OL2003 and digitally sign my outgoing mail. I have heard no complaints
from users with OL2003 and we have verified this is only an issue on OL2007
(and maybe Vista).

The email recipient responds to one of my digitally signed emails and gets
the message "Invalid Certificate. Microsoft Office Outlook cannot sign or
encrypt the message because your certificate is not valid". It then allows
him to deselect "Add a digital signature to the message" in the Security
Properties window.

This recipient normally does not digitally sign his outgoing mail, but it
appears to be a problem only in OL2007. Apparently the message settings are
taking precedence over his local settings and expecting him to reply to a
digitally signed message with a digitally signed response. That's not a good
assumption for OL to make.

Is there a setting that should be changed on the recipient's system to
prevent this from occurring or is OL2007 forcing us to go to digitally
signed mail?

--
Jim Carter
Rogers, Arkansas

I use OL2003 and digitally sign my outgoing mail. I have heard no complaints
from users with OL2003 and we have verified this is only an issue on OL2007
(and maybe Vista).

The email recipient responds to one of my digitally signed emails and gets
the message "Invalid Certificate. Microsoft Office Outlook cannot sign or
encrypt the message because your certificate is not valid". It then allows
him to deselect "Add a digital signature to the message" in the Security
Properties window.

This recipient normally does not digitally sign his outgoing mail, but it
appears to be a problem only in OL2007. Apparently the message settings are
taking precedence over his local settings and expecting him to reply to a
digitally signed message with a digitally signed response. That's not a good
assumption for OL to make.

Is there a setting that should be changed on the recipient's system to
prevent this from occurring or is OL2007 forcing us to go to digitally
signed mail?

--
Jim Carter
Rogers, Arkansas


We have some people that receive the following messsge when trying to open a digitally signed message within Outlook 2007:

Your digital id name cannot be found by the underlying security sytem

Other people using Outlook 2007 do not have the same problem when opening the same digitally signed message.

I have not been able to determine why some people have problems and others do not.  Does anyone know why this happens and a fix for it?

outlook 2003/exchange 2003 sp2 - user can open contacts. when user uses
'search' tool in outlook the same contact cannot be opened. I have
re-installed outlook. same problem.

Hi,

I have a workspace in Office Live that contains a contacts list (currently
empty). I've shared this list with Outlook, and then copy in all my contacts
(about 500) I get the following error during the Send / Receive progress
window:

Task "SharePoint" reported error (0x80004005): 'The SharePoint List (name of
my list here) cannot be found. If the problem continues, contact the
SharePoint site administrator. HTTP 404

Can anyone offer any advice?

Thanks

Andy

Yesterday my system crashed when I copied some text from a Web page into a
note in Outlook 2007. After rebooting, Outlook failed to launch. An error
message said it could not open the Outlook window. Figuring the Outlook
profile was corrupt, I decided to create a new profile, which solved the
issue.

However, now whenever I double-click on the e-mail address field in a
message from one of my contacts, Outlook displays the e-mail properties
rather than the contact. If I right click on the e-mail address and select
"Look Up Outlook Contact," it displays the message, "Could not find a
contact with this e-mail address." And yet, the e-mail from that contact is
listed in the "Activities" tab for that contact.

Somehow, the link between e-mail addresses and their corresponding contacts
has been broken. Is there a setting that will restore the link between the
e-mail address and the contact?

--
Michael

Yesterday my system crashed when I copied some text from a Web page into a
note in Outlook 2007. After rebooting, Outlook failed to launch. An error
message said it could not open the Outlook window. Figuring the Outlook
profile was corrupt, I decided to create a new profile, which solved the
issue.

However, now whenever I double-click on the e-mail address field in a
message from one of my contacts, Outlook displays the e-mail properties
rather than the contact. If I right click on the e-mail address and select
"Look Up Outlook Contact," it displays the message, "Could not find a
contact with this e-mail address." And yet, the e-mail from that contact is
listed in the "Activities" tab for that contact.

Somehow, the link between e-mail addresses and their corresponding contacts
has been broken. Is there a setting that will restore the link between the
e-mail address and the contact?

--
Michael


I have Microsoft Dynamics CRM deployed at my company and I am syncing contacts from it to my Outlook.  I've noticed that just a few of the contacts are not being properly looked up in Outlook.  For example when I open their contact card, only the Name & E-mail address fields are populated.  If I click 'Look Up Outlook Contact' I get a popup that says 'Could not find a contact with this e-mail address' & the 'open contact' link is missing from the contact card.

I can go right into my contacts and find the exact one that it should be finding, so what is going on?

Hi,

We use Exchange 2010 and are trying to find a solution we can use to standardise our company signatures and disclaimers but also digitally sign our emails. Have looked at solutions like Exclaimer but as the certificate is client side it ends up attaching the original mail and this just isn't paractical. Does anyone know if there a better solution where we can digitally sign our emails and also manage the Outlook signatures and disclaimers centrally? Thanks.

Greetings.

When I recieve digitally signed mail it freezes Outlook for 5 seconds.
I suspect it is verifying this signature during this time. Frankly, I
don't give a crap. I wan't my fast response from my Outlook. How do I
disable this?

Thank you.

I am running a current and updated Windows XP Home and Office XP Pro on both
my computers. On one of my computers, Outlook Express will not share
"contacts" with Outlook.

Under Outlook Express Address Book, when I click on "Tools" there is no
"Options" button to select "Share Contacts."

I have checked different settings in both computers, and see no differences
in the two, other than the "Options" not being on the one.

Any ideas?

Hello!

We have a single Exchange 2007 sp1 updrollup 9 server on windows 2003 and we use 99% OWA as client.
We have a internal enterprise CA installed on a domain controller windows 2003 ent.
When we receive a valid digital signed e-mail, owa display this error:
"Outlook Web Access encountered problems with this signatureý, The digital signature on this message is not valid or is not trusted. The digital ID cannot be validated because its revocation status cannot be determined". If we use Outlook 2007 the signature is verified correctly and  there aren't any error.
We try also open all tcp/udp port on Exchange server but without success.

Please can you help us?
Thanks.
CED

Hi all,

i work for a multinational company and i have a problem in my exchange server 2007.
i have created a message contacts for contact who are not in my organisation and who are working in the same company, but they are in other country.
sometimes, we have some persons who move from a country  to another(towork in the new country), in my case a create a new user with the same mail adress, so i should delete the message contact of that user.
my problem if some one had send an  email for that user in the past for the new user he got a postmaster undelivred email.
when i open the sended email and check the mail adress i find no mail adress.
i think that it reffers to the old adress.
how can i solve this problem.

Thanks and best regards

Mehrez

When users on my network receive digitally signed e-mails they cannot be
opened in Outlook 2003. We have tried registering certificates with Secure
Cards and this has worked with previous versions of Outlook, but this does
not work with 2003.

The error received is:

"Can't open this item. A required action was not successful due to an
unspecified error."

This error occurs regardless of what version of OL is used to send the
message, as long as the item is digitally signed.

We have compared the settings with Outlook 2002 (XP) and matched them, but
still receive the error. Anyone one have any suggestions?

Does anyone know how to fix the error "unable to open the item due to an
unspecified error" I'm using Windows XP and Outlook 2003. I receive this
error when I attempt to open digitally signed e-mails.

Hi folks,

The doubt is very simple, but I could find any answer for it.
I have a few users that cannot open digitally signed e-mails. Outlook simply
displays an error message, that does not give me any clue.
I already tried to uninstall SP3 from Office 2003 and many other updates,
but no success.
I installed a new computer from scratch and applied all patches, and it
opens the e-mails. I was trying to find if something changed in the
computers, but still no sucess.
I open the emails from Outlook 2007 and it works perfectly. Unfortunately I
cannot upgrade theses computers.

Any ideas?

Thank you very much!

Hi,
Is there a way to digitally sign all outgoing mail by the exchange server
itself
and not by the client side with outlook?
The purpose is to prove that the email was sent from the organization's mail
system
and not from a specific user which is less important in this case
I read the "Exchange Server 2003 Message Security Guide" document but
this option is not mentioned there. (only client side signing)

Thanks,
Victor

Hello,

I have a handful of users who use a VeriSign cert to digitally sign all
their e-mails. When users check these e-mails via OWA it generates this
error "This message is encrypted or digitally signed. Outlook Web Access is
unable to display its contents." Is there anyway to get these messages to
display properly in OWA? The certs are all published in the GAL and they
work fine with the outlook clients. It's just via OWA (internal or external)
you receive that message and an attachment with a garbled original message.

Thanks in advance for any help you can provide.


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