Exchange 2007/2010 Outlook Anywhere free/busy and OOA does not work



I have Exchange 2007/2010 with Outlook Anywhere working fine except free/busy and OOA

 

When a user connects from outside free/busy information is unavailable and OOA says exchange server is offline.

Any idea….

 

Thank you


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OUTLOOK 203 right-click BLOCKED SENDER DOES NOT WORK
For weeks I have been right-clicking and blocking emails - but it does not work - the same emails keep coming - and it's driving me daft.
Help?
--
Mike O'Shea.
Submitted using http://www.outlookforums.com




OUTLOOK 203 right-click BLOCKED SENDER DOES NOT WORK
For weeks I have been right-clicking and blocking emails - but it does not work - the same emails keep coming - and it's driving me daft.
Help?
--
Mike O'Shea.
Submitted using http://www.outlookforums.com





Hi,

I have a very strange free busy problem. currently transitioning from exchange 2003 to exchange 2010.  All exchange 2003 users have been moved to exchange 2010 RU2 . I have users using outlook 2003 are unable to view free busy on some users, when trying to schedule a meeting, the organizer is seeing \ no information available. It so happen these uses with no free busy information happens to be Mac users.  outlook 2003 users can view other outlook users free busy, but can't view free busy of Mac users. However, when using outlook 2007, the organizer see the free busy info of these Mac users.. OWA is also fine.  outlook 2003 is sp3.  I am in the process of moving the Public folder replica/hierachy  to exchange 2010 so I can began decommissioning exchange 2003. The public folder instances are not clean after 4 days. Don't know if this is causing the problem or not. Please advise.

 

raymond




This problem is very hard to explain. I have a friend, she has a small
business and has a website. She is using an offshoot of that website
hosting service to forward email to her home email address which is on
Comcast. Lets say her site is www.services.com.

She has the forwarding service setup to forward name@services.com and
info@services.com to her home email on comcast, hername@comcast.net.

By the way, there are two other forwards setup on the forwarding site,
both of them are to a webmail email, one is a yahoo email and the
other is a gmail account and they both work fine.

Her forwared to her comcast email does not work, she says everything
was fine when she had Road Runner, and also up till about two weeks
ago.

Her outlook account is set up to point to the comcast email,
hername@comcast.net but the email address she's setup in the email
field on the email setup screen is name@services.com. In other words,
people she emails will reply to the name@services.com which is
forwarded to her comcast account. It's not working at least from
outside comcast. I am on comcast and I can send to name@services.com
and it gets to her but someone from outside of comcast doing the same
thing, or even replying to and email from her, their mail does not get
through and there is no error anyone sees. The mail does not bounce.
Even sending a test mail from Outlook mail setup runs fine but the
mail does not get into the comcast mail server.

I hope my explanation is of some help but we are pretty frustrated
with this, comcast support is pretty bad and all they can do is send
her inbox an email and test that way and that works.

Is there something that's changed in the way this should work, like
maybe some update that took place with her computer, maybe the
Explorer 7 update - it seems to be about the same time that this all
started to not work.

Thanks




This problem is very hard to explain. I have a friend, she has a small
business and has a website. She is using an offshoot of that website
hosting service to forward email to her home email address which is on
Comcast. Lets say her site is www.services.com.

She has the forwarding service setup to forward





Exchange 2010 Rollup 3

Exchange 2003 Sp2

Cannot see free/busy from Exchange 2010 mailbox either in OUtlook 2007 or OWA.  Have the Free/Busy folder replicated from 2003 to 2010 but still nothing.  Turned up logging and these are the warnings/errors I receive

Log Name:      Application
Source:        MSExchange Availability
Date:          6/18/2010 2:04:27 PM
Event ID:      4004
Task Category: Availability Service
Level:         Warning
Keywords:      Classic
User:          N/A
Computer:      Exchange2.alpsinc.net
Description:
Process Microsoft.Exchange.InfoWorker.Common.Delayed`1[System.String]: Unable to find a public folder server for organizational unit (OU) FIRST ADMINISTRATIVE GROUP. The service will attempt to find a random server, which may take a longer time to service the request.
Event Xml:

 
   
    4004
    3
    4
    0x80000000000000
   
    3319
    Application
    Exchange2.alpsinc.net
   
 
 
    Microsoft.Exchange.InfoWorker.Common.Delayed `1[System.String]
    FIRST ADMINISTRATIVE GROUP
 

Log Name:      Application
Source:        MSExchange Availability
Date:          6/18/2010 2:04:31 PM
Event ID:      4003
Task Category: Availability Service
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Exchange2.alpsinc.net
Description:
Process Microsoft.Exchange.InfoWorker.Common.Delayed`1[System.String]: PublicFolderRequest for 1 mailboxes at FIRST ADMINISTRATIVE GROUP failed. The exception returned is Microsoft.Exchange.InfoWorker.Common.Availability. PublicFolderRequestProcessingException: '>' is an unexpected token. The expected token is '"' or '''. Line 1, position 63.. The request information is http://EXCHANGE2.alpsinc.net/public/?Cmd=freebusy&start=2010-06-18T06:00:00Z&end=2010-06-25T06:00:00Z&interval=30&u=Jeremy.May@alpsinc.com.. The Availability service could not successfully retrieve Schedule+ free/busy data for one or more legacy Exchange mailboxes. To find the root cause of this error, increase the diagnostic logging level of the MSExchange Availability service.
Event Xml:

 
   
    4003
    2
    4
    0x80000000000000
   
    3321
    Application
    Exchange2.alpsinc.net
   
 
 
    Microsoft.Exchange.InfoWorker.Common.Delayed `1[System.String]
    PublicFolderRequest for 1 mailboxes at FIRST ADMINISTRATIVE GROUP
    Microsoft.Exchange.InfoWorker.Common.Availab ility.PublicFolderRequestProcessingException: '>' is an unexpected token. The expected token is '"' or '''. Line 1, position 63.. The request information is http://EXCHANGE2.alpsinc.net/public/?Cmd=freebusy&start=2010-06-18T06:00:00Z&end=2010-06-25T06:00:00Z&interval=30&u=Jeremy.May@alps inc.com.
 

 

Sean McNeill Microsoft Gold Partner http://staterainfrastructure.blogspot.com/





Hi,
one of our manger asked he want his team members to see his calander and events within his calander. 
His team includes around 100+ users.  We have a mix of Outlook 2003 and Outlook 2007 clients.  Our exchange is 2007 with all roles except EDGE on a single server.  I have Outlook Anywhere, autodiscovery etc enabled.
While searching on the internet i came across the option of Manager sharing his calander from his outlook to his team member and free / busy information.
I don't htink manager will manually go and add 100+ users to his calander and give reviewer permission.
What is the difference between these 2?  Which one is advantageous.  I may have more managers asking for the same.  I cannot figure out what is free/busy information.  On my Outlook 2007 client, the free/busy information is disabled.  Can some help get through this?
Regards
Liby




Hi. I thought the installation of Exchange 2007 would automatically put the server to the replica list of Free/Busy and OAB in the system folders of the Exchange 2003 environment? I checked the replica list, and the Exchange 2007 server wasn't  there. Why? Can I just manually add it?




We implemented a server that works with Outlook's "Internet Free/Busy"
functionality. This has been working great with Outlook 2003. On testing with
Outlook 2007 (SP1 on XP SP2), though, we've encountered many problems.
Particularly hangs. Are there any known issues with this?

I'll include some steps that reproduce the hang in our environment:

Test 1
1. Select Calendar view.
2. Create an event.
3. Add invitee(s).
4. Go to Scheduling view.
5. Select "Refresh Free/Busy" from the Options dropdown.

This will occasionally cause Outlook to hang. If I repeat the last step
multiple times the hang will always eventually occur.

Test 2
Setup: Create a Group Schedule for some users.

1. Select Calendar view.
2. Select "View Groups Schedules..." from the Actions menu.
3. Open a group schedule.
4. Select "Refresh Free/Busy" from the Options dropdown.

This will frequently cause Outlook to hang. Like the first test it may
take several tries of the last step but typically this happens on the first
try.

Outlook 2003 never has these problems. If I monitor network traffic I
see that our server is responding the same way every time the refresh occurs.
IOW, there is no correlation between the content of the resonse and whether
OL hangs.

Maybe it's a latency issue and OL2007 is bad at handling slower responses to
free/busy queries?





Hello,

We have Exchange 2010 installed on Server 2008 R2. CAS/Hub/mailbox roles on same server. Outlook Anywhere is enabled and using a Go Daddy signed certificate for OWA. Now my problem is that Windows XP (w SP3) PC's that are not located inside domain and shoud use Outlook Anywhere cannot connect to that service. Outlook version is 2007 SP2. On the other hand, that same user can connect from a Windows 7 pc what is also located outside domain without problems. On XP pc windows keeps asking for password repeatedly, on W7 pc it asks it and accepts and logs the user in and connects it to his mailbox. I have read numerous posts about this kind of issue, put so far none of them helped me. The certificate is issued to mail.domainname.ee and autodiscover.domainname.ee. The internal name of the server is excha.domainname.ee, external name is mail.domainname.ee. Also I used the Set-OutlookProvider cmdlet to set EXPR to msstd:mail.domainname.ee and also tried msstd:excha.domainname.ee this change did not have any effect on XP pc. What is wrong in XP and Outlook 2007 combination not being able to connect to Echange 2010?





We had an all Exchange 2007 environment running both Outlook 2007 & Outlook 2003 clients... and have now added an Exchange 2010 CAS/HUB Server and an Exchange 2010 Mailbox Server.

I tested with users running Outlook 2007 AND Outlook 2010 with the same results.

Sa far, mail is flowing fine and there are no major problems... the only issue is that we are experiencing a problem with free/busy information:
Users who's mailboxes still reside on Exchange 2007 are unable to see free/busy information of users who's mailboxes have been migrated to Exchange 2010.
Going in the other direction (Users with Exchange 2010 mailboxes access free/busy information of Exchange 2007 users) it appears to be working perfectly.

I have been googling myself silly, but have not come up with a solution. Below are the results of test-outlookwebservices from both the Exchange 2007 CAS server and the Exchange 2010 CAS server:

Exchange 2007 SP2 on Server 2003 R2 SP2 x64
Exchange 2010 UR3 on Server 2008 R2 x64

--------------------------------------------------------------------------------------------------------------------------------------------
2007 results:  test-outlookwebservices -id:2007user@company.com -targetaddress:2010user@company.com
--------------------------------------------------------------------------------------------------------------------------------------------
Id      : 1003
Type    : Information
Message : About to test AutoDiscover with the e-mail address 2007user@company.com.

Id      : 1006
Type    : Information
Message : The Autodiscover service was contacted at https://exch2010.company.com/Autodiscover/Autodiscover.xml.

Id      : 1011
Type    : Error
Message : When querying Availability for 2010user@company.com received 5008:

Id      : 1016
Type    : Error
Message : [EXCH]-Error when contacting the AS service at https://exch2007.company.com/EWS/Exchange.asmx. The elaps
          ed time was 31 milliseconds.

Id      : 1015
Type    : Success
Message : [EXCH]-Successfully contacted the OAB service at https://exch2007.company.com/EWS/Exchange.asmx. The ela
          psed time was 0 milliseconds.

Id      : 1014
Type    : Success
Message : [EXCH]-Successfully contacted the UM service at https://exch2007.company.com/UnifiedMessaging/Service.as
          mx. The elapsed time was 15 milliseconds.

Id      : 1016
Type    : Success
Message : [EXPR]-Successfully contacted the AS service at https://webmail.company.com/EWS/Exchange.asmx. The elaps
          ed time was 296 milliseconds.

Id      : 1015
Type    : Success
Message : [EXPR]-Successfully contacted the OAB service at https://webmail.company.com/EWS/Exchange.asmx. The elap
          sed time was 0 milliseconds.

Id      : 1014
Type    : Information
Message : [EXPR]-The UM is not configured for this user.

Id      : 1017
Type    : Success
Message : [EXPR]-Successfully contacted the RPC/HTTP service at https://legacy.webmail.company.com/Rpc. The elapse
          d time was 15 milliseconds.

Id      : 1006
Type    : Success
Message : The Autodiscover service was tested successfully.

Id      : 1021
Type    : Information
Message : The following web services generated errors.
              As in EXCH
          Please use the prior output to diagnose and correct the errors.

 

--------------------------------------------------------------------------------------------------------------------------------------------
2010 results:   test-outlookwebservices -id:2007user@company.com -targetaddress:2010user@company.com
--------------------------------------------------------------------------------------------------------------------------------------------
RunspaceId : 0f04e60c-ce06-4855-8ead-c8598cb9e49b
Id         : 1019
Type       : Information
Message    : A valid Autodiscover service connection point was found. The Autodiscover URL on this object is https://exch2010.company.com/Autodiscover/Autodiscover.xml.

RunspaceId : 0f04e60c-ce06-4855-8ead-c8598cb9e49b
Id         : 1006
Type       : Information
Message    : Contacted the Autodiscover service at https://exch2010.company.com/Autodiscover/Autodiscover.xml.

RunspaceId : 0f04e60c-ce06-4855-8ead-c8598cb9e49b
Id         : 1016
Type       : Information
Message    : [EXCH] The AS is configured for this user in the AutoDiscover response received from https://exch2010.company.com/Autodiscover/Autodiscover.xml.

RunspaceId : 0f04e60c-ce06-4855-8ead-c8598cb9e49b
Id         : 1015
Type       : Information
Message    : [EXCH] The OAB is configured for this user in the AutoDiscover response received from https://exch2010.company.com/Autodiscover/Autodiscover.xml.

RunspaceId : 0f04e60c-ce06-4855-8ead-c8598cb9e49b
Id         : 1014
Type       : Information
Message    : [EXCH] The UM is configured for this user in the AutoDiscover response received from https://exch2010.company.com/Autodiscover/Autodiscover.xml.

RunspaceId : 0f04e60c-ce06-4855-8ead-c8598cb9e49b
Id         : 1016
Type       : Information
Message    : [EXPR] The AS is configured for this user in the AutoDiscover response received from https://exch2010.company.com/Autodiscover/Autodiscover.xml.

RunspaceId : 0f04e60c-ce06-4855-8ead-c8598cb9e49b
Id         : 1015
Type       : Information
Message    : [EXPR] The OAB is configured for this user in the AutoDiscover response received from https://exch2010.company.com/Autodiscover/Autodiscover.xml.

RunspaceId : 0f04e60c-ce06-4855-8ead-c8598cb9e49b
Id         : 1014
Type       : Warning
Message    : [EXPR] The UM is not configured for this user in the AutoDiscover response received from https://exch2010.company.com/Autodiscover/Autodiscover.xml.

RunspaceId : 0f04e60c-ce06-4855-8ead-c8598cb9e49b
Id         : 1022
Type       : Success
Message    : Autodiscover was tested successfully.

RunspaceId : 0f04e60c-ce06-4855-8ead-c8598cb9e49b
Id         : 1021
Type       : Information
Message    : The following web services generated errors: UM in EXPR. Use the previous output to diagnose and correct t
             he errors.

RunspaceId : 0f04e60c-ce06-4855-8ead-c8598cb9e49b
Id         : 1024
Type       : Success
Message    : [EXCH] Successfully contacted the AS service at https://exch2010.company.com/ews/exchange.asmx. The e
             lapsed time was 78 milliseconds.

RunspaceId : 0f04e60c-ce06-4855-8ead-c8598cb9e49b
Id         : 1026
Type       : Success
Message    : [EXCH] Successfully contacted the UM service at httpsexch2010.company.com/ews/exchange.asmx. The e
             lapsed time was 15 milliseconds.

RunspaceId : 0f04e60c-ce06-4855-8ead-c8598cb9e49b
Id         : 1024
Type       : Success
Message    : [EXPR] Successfully contacted the AS service at https://webmail.company.com/ews/exchange.asmx. The el
             apsed time was 530 milliseconds.

RunspaceId : 0f04e60c-ce06-4855-8ead-c8598cb9e49b
Id         : 1026
Type       : Success
Message    : [EXPR] Successfully contacted the UM service at https://webmail.company.com/ews/exchange.asmx. The el
             apsed time was 15 milliseconds.

RunspaceId : 0f04e60c-ce06-4855-8ead-c8598cb9e49b
Id         : 1028
Type       : Success
Message    : [EXPR] Successfully contacted the RPC/HTTP service at https://webmail.company.com/rpc. The elapsed ti
             me was 0 milliseconds.

RunspaceId : 0f04e60c-ce06-4855-8ead-c8598cb9e49b
Id         : 1128
Type       : Success
Message    : [EXPR] Successfully contacted the RPC/HTTP service at https://exch2010.company.com/rpc. The elapsed t
             ime was 0 milliseconds.

-----------------------------------------------------------------------------------------------------------------------------------------------------------------

Please let me know if any further information would be useful.
Thanks
Gregg




I'm in the midst of a 2003 to 2007 migration.

The system is quite complexe with a SSC clustered mailbox server and a pair of NLB Hub and CAS servers.

Everything seems to be working fine, however we seem to be getting delays sometimes when sending mail from clients ( outlook 2007). The mail just sits in the outbox for up to 30 seconds. This seems to mostly be a problem sending to internal recepients ( on either system) rather than external ones. Also it also only seems to effect users whose mailbox is on Exchange 2007.

I'm also getting users on the Exchange 2007 system complaining of free/busy being slow to update when bookig meetings. Again the people being invited can have their mailboxes on Exchange 2003 or 2007 and it is equally slow. This is really intermittent, sometimes it is fine.

Finally, the only error I am consistently getting is a mom alert complaining of DSACess LDAP errors of response times > 100ms for over 5 minutes. I have been looking into this too and it seems to be a rearly hard one to track down. It could be Exchange, the DC or even the network causing this.

Client systems are all windows xp, outlook 2007. Exchange 2003 sp2 systems are windows 2003 sp2 enterprise. Exchange 2007 sp1 systems are all Windows 2008 enterprise. I have applied rollup pack 6  to Exchange 2007 if that makes a differance.

Any ideas are most welcome.   




I have exchange 2007 running and have enabled outlook anywhere, which is working properly with outlook 2007 no matter from inside or outside. Now the only thing is outlook anywhere doesn't work with outlook 2003 from outside, but it is working inside. It is very strange problem. The SSL port 443 has been opened on the firewall, and exactly outlook 2007 is working fine from outside.

Does anyone help me on this issue? Many thanks.




I have been called in by a customer to fix an Exchange migration that did not go perfectly.  They migrated from Exchange 2003 to 2007, very simple network with only 1 Exchange server.  The consultant they hired managed to get Exchange 2007 installed and configured and managed to get mail and public folders transferred to the 2007 server.  Exchange 2003 was then uninstalled and the old server decommissioned.  A few weeks later they added a user and noticed that the user did not show up in the GAL (which is where I came in to this issue).  From what I can tell, they did not migrate the Public System folders from the 03 server to the 07 server before it was uninstalled.  Obviously, this makes things like FREE+BUSY and OAB not work as expected.  Anytime you try to access any of the folders from the EMC you get an error that the replica is not available on this server.  They really don't need to have any special folders in there and would be fine if we could just rebuild those folders.  I have tried generating a new GUID for the system folders in the hopes that it would rebuild them but it hasn't.  Is there anyone out there that can give me some direction on this issue?




I inherited a migrated Exchange 2007 system (from Exchange 200). All seems well except the free/busy does not work on Outlook 2k3 clients and all Outlook clients get the following synch error:
Microsoft Exchange offline address book
0X8004010F
Via the Public Management Console, I noticed that the old Exchange server (Public Folder Store () First Storage Group) is defined as a replication destination for the following objects:
OFFLINE ADDRESS BOOK
SCHEDULE+ FREE BUSY
schema-root
StoreEvents{}
 
Would this replication setting be causing my 2 issues? Can I simply remove the old Exchange server from these objects? Note that the old Exchange server no longer exists.




The configuration is outlook 2007 & exchange 2007

i find the free busy button in outlook 2007 is grey (not available)

i can see the free & busy time of other colleagues when scheduling a
meeting.

is it normal? Thanks.

Tony




Hello all

I am running Exchange 2007 sp1 rollup 7 on windows 2008. Currently i have
two Ex2007 boxes HT/CAS and Mailbox server. I am currently in the middle of
a transition from EX2003 sp2 to EX2007. I have setup and configured Exchange
web services, i.e availability OAB, autodiscover, and Outlook anywhere. I
have also setup system public folder replication from 2003 to 2007, and all
users across both Exchange versions can see eachother free/busy and OAB
information. The OAB has been moved to the Exchagne 2007 mailbox server and
it is setup for public fodler distribution and web distribution. These are
my questions

#1I know the OAB information is held on the mailbox server in "C:program
filesexchange serverOABGuidnumber." How does the data get put into this
folder? does it get here from public folder replication?

the reason i ask is before i starting replicating the OAB folder from 2003
to 2007 users could only see OAB information for other users who were on the
same mailbox server. This is why i am interested to know how OAB data gets
put in C:program filesexchange serverOABGuidnumber."

#2 Same question but this time its Free/Busy data. As i said previously I
have the availbility web service configured, and it worked great for all
users who had mailboxes on a 2007 server, but these users couldnt see
free/busy info for users who had mailbxoes on a 2003 server. Once i enabled
public folder replication for the free busy folders from 2003 to 2007, those
users who were on 2007 and used the availability service for free/busy could
not get free/busy info for users that had mailboxes on a 2003 mailbox
server. Is the availibility service getting populated with data from public
folder replication? Does the availbility service look at a directroy to get
its data, much like OAB does?

Many thanks





After upgrading to Outlook 2010, with Exchange server 2010, the Calendar free busy status of other users is unable to be retrieved. Users with domain admin permissions in the Domain are able to see others free busy status. What permissions to what folders determines this so that I might set permissions properly.




Hello all

I am running Exchange 2007 sp1 rollup 7 on windows 2008. Currently i have
two Ex2007 boxes HT/CAS and Mailbox server. I am currently in the middle of
a transition from EX2003 sp2 to EX2007. I have setup and configured Exchange
web services, i.e availability OAB, autodiscover, and Outlook anywhere. I
have also setup system public folder replication from 2003 to 2007, and all
users across both Exchange versions can see eachother free/busy and OAB
information. The OAB has been moved to the Exchagne 2007 mailbox server and
it is setup for public fodler distribution and web distribution. These are
my questions

#1I know the OAB information is held on the mailbox server in "C:program
filesexchange serverOABGuidnumber." How does the data get put into this
folder? does it get here from public folder replication?

the reason i ask is before i starting replicating the OAB folder from 2003
to 2007 users could only see OAB information for other users who were on the
same mailbox server. This is why i am interested to know how OAB data gets
put in C:program filesexchange serverOABGuidnumber."

#2 Same question but this time its Free/Busy data. As i said previously I
have the availbility web service configured, and it worked great for all
users who had mailboxes on a 2007 server, but these users couldnt see
free/busy info for users who had mailbxoes on a 2003 server. Once i enabled
public folder replication for the free busy folders from 2003 to 2007, those
users who were on 2007 and used the availability service for free/busy could
not get free/busy info for users that had mailboxes on a 2003 mailbox
server. Is the availibility service getting populated with data from public
folder replication? Does the availbility service look at a directroy to get
its data, much like OAB does?

Many thanks