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Paperclip icon not showing in Outlook 2003 on some emails with attachment


Hi,

I am facing a problem in Outlook 2003. It seems that the paperclip icon is not showing on some emails with attachments. This happens to my Director and his Personal Assistant, and as both of them relies pretty heavily on the paperclip icons to sort emails, this has resulted them in missing out important emails.

My entire company is running on Outlook 2003, Exchange Server 2007, yet so far is only both of them facing this problem. Forwarding this email to other staff has no issues, the paperclip icon will show and attachment is also forwarded without issues.

I have included the screenshot of the missing paperclip icon in the Inbox (circled them in red) and shown that that email has an attachment in the preview pane (in red).

 

http://img.photobucket.com/albums/v7...untitled-1.jpg

My apologies for blanking out the subjects and contents due to sensitivity of data.

Would be glad if someone can help me resolve this problem as I have tried to search for solutions on the Internet but not able to find any.

If it is telling me to reset the current view of Outlook, I have tried and that does not resolve the problem. Re- installation of Office Suite 2003 does not resolve this issue either.

 

Regards

SP Lim

 


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2 of our users are no longer able to see embedded objects in Outlook 2003,
where
they used to be able to.

Neither of them has made any changes to their options.

I have looked at their Automatic Picture Download Settings and they are the
same as mine. The first box that says "Don't download pictures....." is not
checked. The 2nd box that says "Warn me before downloading" is checked.

I am able to see the embedded pictures.

I found a workaround on your website a couple of months ago when the first
one reported this. Your kb/281046. If they forward the message, they can
see the embedded objects. This might satisfy some of our users, but if it
happens to one of the owners, they will want a fix, not a workaround.

Does anyone know of a fix for this problem?

Thanks,

My boss switched computers, so I exported her contact list into a PST
file from the old computer.

Office 2003 SP3 (11.8217.8202) on Windows XP SP2 (Old computer was
Office 2003 SP2 on Windows XP SP2)

After initially importing the PST and noticing that the all of
contacts were showing up fine in Contacts, I checked in Outlook
Address Book and while the names were showing, none of the e-mail
addresses were (although the e-mail addresses appeared fine in
Contacts)

Looking through some of the Contacts, I noticed that all of them had
the e-mail addresses in the correct box. Tried to resolve them, Check
Names, and save. No luck. Still not showing in Outlook Address Book.

I then downloaded Resolve E-Mail from Chapura (which seems to do the
same thing as loading each contact, resolving, then saving) No luck.

Read around a bit and saw many posts about how Importing is incorrect
and corrupts the PST. No worries. I then proceeded to download the PST
file (from the old computer) again and start over.

Steps Taken;

1. In Outlook, Tools/E-Mail Accounts/View or Change Address Book/
Highlighted the Outlook Address Book and clicked Remove, then Finish.
2. Exited Outlook
3. Control Panel/Mail/Profiles, Removed the default profile (it was
the only profile listed)
4. Restarted Computer
5. Control Panel/Mail/Profiles, Created a new profile called 'New
Profile'
6. It brought up the 'E-Mail Accounts Wizard'
7. Added a new e-mail account, clicked 'New Outlook Data File' below
'Deliver new e-mail to the following location'
8. Selected the PST file which was exported from the previous PC.
Clicked OK until I was back at the desktop.
9. Loaded Outlook.

Unfortunately, i'm still in the same position. The contacts show fine
within Outlook Contacts, all information is in the correct boxes,
specifically the e-mail field (the e-mail address is underlined);
however, none of the e-mail addresses show up in Outlook Address Book.

I did notice if I physically delete the e-mail address for each
contact, re-add it, then save. It THEN shows up in Outlook Address
Book. Unfortunately with so many contacts (200+), I'm hoping there is
an easier way.

Any ideas?

My future appointments beyond 1 week ahead are not showing in outlook
2002, although the appropriate dates when I have appointments in the
future are in bold. So I'm certain the information is "there"
somewhere, it's just not showing, although past appointments show up.
The whole mess started when I was active-syncing my calendar on PC with
calendar on palm treo 700.

There's got to be a way to force this information to show up, but I've
been trying different ways for a long long time but haven't found a
way. I so much need help with this, it's driving me nuts (re-entering
all the data is impossible and even if I could it would take me days
going through voluminous paper files searching for dates

Thanks so much in advance for help on this, I owe you!

I have read a number of the threads and postings about this issue (the
automatic spell checker not working in Outlook 2003). I have Office 2007
Student/Home, and Outlook 2003 Professional. If Outlook 2003 requires the
same version of Word in order to have automatic spell checking enabled, then
Microsoft has really dropped the ball on this universally-used software, and
one of its central tools (automatic spell checking).

I have tried all of the suggestions in this forum (deleting registry keys
[couldn't find them in my setup], add-ins, copy/paste misspelled text from
Word 2007 into an Outlook 2003 email, etc.). Nothing has worked to
jump-start the automatic spell checker again in Outlook 2003.

If anyone has a solution to this problem, I would be most grateful for a
reply.

TIA,
Steve

I have read a number of the threads and postings about this issue (the
automatic spell checker not working in Outlook 2003). I have Office 2007
Student/Home, and Outlook 2003 Professional. If Outlook 2003 requires the
same version of Word in order to have automatic spell checking enabled, then
Microsoft has really dropped the ball on this universally-used software, and
one of its central tools (automatic spell checking).

I have tried all of the suggestions in this forum (deleting registry keys
[couldn't find them in my setup], add-ins, copy/paste misspelled text from
Word 2007 into an Outlook 2003 email, etc.). Nothing has worked to
jump-start the automatic spell checker again in Outlook 2003.

If anyone has a solution to this problem, I would be most grateful for a
reply.

TIA,
Steve

User defined Address Book is not showing in Outlook Express or MS Outlook.

Anyone can help me......

Thnx in advance

Hi,

The owner of our company just created a new signature in Outlook 2003,
where he inserted 4 logos (.jpg files). When he creates a new message, the
logo pictures just appear as red x's. Also, when he receives an email with an
embedded graphic picture, the picture appears as a red x until he
right-clicks,
then opens it.

Another of our users has added the same 4 logos to his signature and
they appear OK when the owner opens an email from that user.

Is there a setting that can be cleared to allow the graphics to be
displayed?

Thanks,


Hi,

A user receives an e-mail message in Microsoft Office Outlook 2003 on a Microsoft Exchange Server 2007 account, and the message has an inline attachment. However, there is no paperclip icon to indicate that an attachment exists within the message. The attachment is not visible but you can goto File->Save Attachments and download and save the inline attachment.

In Microsoft Office Outlook Web Access, the message does not have a paperclip icon to indicate that there an inline attachment in the message. However, when you open the message, you can download and view the attachment in Outlook Web Access.

 This article specify exactly what we are seeing but according to the article it applies to Outlook 2007.

 http://support.microsoft.com/kb/961940/en-us

 

Thank you,

Sandip

Our company is using MS Outlook 2007 and 2003 and one of our users
complaining that she received an email and recipient's addresses are in Cc:.
The To: field is not showing at all. Also, external recipients are not
showing too. I checked with the Exchange messaging tracking center and
addresses are complete and message has been sent. Tried to search on similar
issue on the net and I found somehow same but still without answer. Maybe you
have an idea on this.

Similar problem found:
"In outlook 2003 when using the 'reply all' button, the only receipients
that are being displayed in the To: field or CC filed are internal members of
staff (this is after the message has been sent out and you print it or view
it in the sent items folder). Outside parties are being shown as just semi
colons. eg ; ; ;. The message is still being received by the outside parties.
Any ideas on how to rectify as it is freaking out a member of staff"
--
MCSE

In Outlook 2003 on Exchange 2003, I can open and see other calendars in the
"My Calendars" section. I cannot see my own calendar though. - This is
opposed to the "Other Calendars" section where I can open and access the
shared calendars of others.

A detect and repair did not fix the problem.

Have read articles to date but confused. Just set up XP & Office 2003. All
contacts created OK all show in Outlook 2003, yet under start Accessories
Address book no contacts folder is visible. It is therefore not visible to a
fax package from HP to use the contacts list to send a fax.
Can anyone please help?

Ok, I and one other guy (with Outlook 2007) are seeing the same thing with
various appointments.

I am not hoping for any resolution but rather this is an 'anyone else see
this?' and hopefully we two guys are not the only ones on Earth with this
issue.

I see all my calender items in Outlook 2007 fine. A couple of weeks ago I
noticed a couple of items were not on my Pocket PC which I sync with our
Outlook Web Access (OWA) server.

After chasing a sync issue for a while, I realized that they just did not
display in OWA. One of the appointments was a recurring, personal one and I
deleted and re-added it. I then saw it in OWA.

The other was a team meeting organized by my boss. I deledted it from my
calender and asked him to resend the invite. Once I accepted it, that fixed
the issue.

Now, today, I see that the above team meeting is once again not showing in
OWA.

Like I said, both myself and another guy on 2007 see this and to the best of
my knowledge the folks on 2003 are not having issues.

-ck

I am having the strangest global problem (problem can be recreated with any
user on any Windows XP sp2 machine with Outlook 2003 sp2)

If a user creates a Calendar item in Outlook Web Access then the item never
shows up in Outlook 2003 sp2 in cached mode on their desktop.

If you change the Outlook client to online mode (uncheck cached mode) and
restart outlook then the item shows up just fine. But switch back to Cached
mode and the item is gone again.

The other interesting thing about this problem is that if you happen to be
in your calendar in Outlook 2003 and you then open OWA and create a new
calendar item then the item will show up in Outlook but it shows up as an
item that lasts forever. If you then navigate to your Inbox and back to
Calendar then the item is gone.

I have tested this on multiple workstations and laptops with multiple users.

Therefore I think it is a global issue between Outlook 2003 sp2 and our
Exchange 2003 Standard sp2 server.

I have found one KB on microsoft that sounds semi related but it references
CDO 1.21 programs and not Outlook 2003 sp2 in cached mode.:
http://support.microsoft.com/kb/911928

I obtained the hotfix for grins and giggles but it did not solve the
problem.

Any ideas?

Thanks
Chris Johnson

win 2k/ office 2003 hard drive died. had backed up .pst file. reinstall
office connected to backed up .pst file. everything works but calendar. old
and new appts do not show in calendar or outlook today, but the new(post
reinstall) do show up in the little calendar in upper right as bold days but
when I click on the day in the upper right the day on the left does not show
the appts. please help.

Outlook 2003 - We have an issue whereby some received emails do not display
the fact that they have an attachment (no paperclip next to the message, and
no indication when you actually open the message). If you open the message
and do 'Save Attachments' it allows you to save the 'hidden' attachment. If
you forward the message, the attachment does not appear unless you add
another attachment, in which case it appears alongside the one you have just
added!

If you use OWA, the attachment is displayed correctly. If you use Outlook
2000 or Outlook 2007, the attachment is not indicated with a paperclip next
to the message, but is shown if you open the message. If we change the
settings to force messages to be displayed as plain text, the attachment is
indicated correctly within the email. I have seen this problem frequently
with DOCX and PDF format attachments, but there may be others also.

Outlook 2003 has all of the available updates applied. We run Exchange 2003
(SP2).

Anyone got a solution to this?

Many thanks
Simon

Check your folder views.

Make sure you have the Advanced toolbar enabled.

Click the drop down for views.
Select Define Views.

Select the view you want (most likly Messages)the click the reset button.

Von Willis wrote:

Outlook email received but not showing in the inbox
22-Mar-09

RE: New email messages not showing in the inbox of outlook
NOTE: they can usually be viewed if the "view unread messages" tab is clicked

***********************************
Quick Fix to Emails not Showing Up
***********************************

Chances are the user has changed the "View" Properties for Outlook and its very easy to correct:

Go to the [view] then [current view] then select [messages] to allow the messages to show up without the preview lines. If the user wants the preview under the messages select the second one [messages with preview].

This should correct most of the issues with messages not showing up.

If that doesn?t help try doing a ?Repair? on your Outlook 2003/2007:
In 2003, go to the HELP menu and select DETECT AND REPAIR. In 2007, go to the HELP menu and select OFFICE DIAGNOSTICS. Each of these will run through a check of your Office install and could potentially fix issues that you are having. The results could vary so be sure to read through the recommendations/results carefully.

If all else fails then try creating a new mail user profile:

There have been quite a few instances where creating a new Mail Profile will solve the issues that you are having. This has worked for me a few times and with others when I was helping them on their computers. Here is how you create a new Profile:
1. Go to Control Panels and select MAIL
2. Within the Mail panel, select ?Show Profiles??
3. Under the Profiles area, you will most likely only see one Profile (e.g., ?Outlook?) unless you have done one before.
4. Select the ?Prompt for a profile to be used? selection. Then click ?Add??
5. Type in the name for your new Profile. I usually recommend that you put in some sort of date stamp so that you know when you created your profile.
6. What pops up next really depends on your setup. If you are part of a Microsoft Exchange/Active Directory environment, you may have some thing defaulted. In other cases (and depending on the version of Outlook you are using), you will be prompted to enter other information. One way or another, you have to enter in your Account settings for the email address you are trying to set up. You just need to go through it until you are done with your profile. Make yourself a cup of tea or coffee while you wait for your settings to populate.
7. After that, test out your new profile. NOTE: if you are remotely working, it may take a while for all of your email to fully download.

Another little tip: once you confirm that your profile is working, just change the selection from ?Prompt for a profile? to ?Always use this profile?.
That?s it!

Hope that helps!

Previous Posts In This Thread:

On Wednesday, October 29, 2008 8:13 AM
derek.er wrote:

New EMail not showing in Inbox but showing in Unread Mail...
I've seen discussions of similar problems here... but no solution yet.

One of our computers is having this problem and it's a major inconvenience:

Running Outlook 2007, with POP/SMTP mail server connection, only 1 e-mail
address.

New mail is downloaded from the mail server to Outlook. If I use the Unread
Meal search folder I can see the messages and I can see from the In Folder
column that these messages are actually in the Inbox. However they do not
appear in the Inbox view.

I have double-checked the Inbox view: no filters are set, and I have reset
the view more than once. They do not appear.

If I click on the Inbox, where the message does not appear, but I search for
some text which I know is in the Subject by entering that text in the search
field then the message appears in the search result. I remove the search
criteria, my full Inbox displays, and the messages are not shown.

If I go to Unread Mail, open a message, close that message and go back to
Inbox now the message appears... as read.

My user is now constantly having to click between Unread Mail to see any new
mail and Inbox to see any previously received mail. She can not see
everything in one place and has only just discovered that she has not seen
all of her mail properly for days.

I have tried running Outlook with the /cleanviews switch. This presents
different views but still the same problem.

It appears to me from reading some of the forum threads that I am not alone.

Does anyone have any suggestions or possible solutions???

Thank you in advance.

On Wednesday, October 29, 2008 8:36 AM
Roady [MVP] wrote:

It would still assume that you have your view set to "Unread Messages in This
It would still assume that you have your view set to "Unread Messages in
This Folder". Verify that it is set to "Messages".

Additionally, run scanpst.exe against the pst-file to check it for errors.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"DCEFrance" wrote in message
news:1CF357B0-2380-46A6-8F74-F51388799CA2@microsoft.com...

On Wednesday, October 29, 2008 10:54 AM
derek.er wrote:

Thank you for your prompt reply.
Thank you for your prompt reply.

I have tried the views "Messages" and "Messages with Auto-Preview".

I will try running SCANPST and revert...

"Roady [MVP]" wrote:

On Wednesday, October 29, 2008 2:40 PM
Brian Tillman [MVP - Outlook] wrote:

Re: New EMail not showing in Inbox but showing in Unread Mail...
Have you made sure you are sorting on Received and not on some other column?
--
Brian Tillman [MVP-Outlook]

On Saturday, November 15, 2008 4:07 PM
Deuce_IT wrote:

Re: New EMail not showing in Inbox but showing in Unread Mail...
On Oct 29, 7:13=A0am, DCEFrance wrote:
e:
nread
r
not
eset
for
rch
ch
new
n
s
ne.

Click on Tools, then Trust Center...

On the left-hand side, select Add-Ins, then at the bottom, ensure
Manage: "COM Add-Ins" is selected, and click Go...

I would remove any add-ins from any 3rd party vendors...ESPECIALLY the
iTunes Add-in for Outlook. Chances are, any "Microsoft" add-ins are
not going to give any issues. Once they're removed, click OK.

Restart Outlook, test, and lemme know if that helped...

On Thursday, November 27, 2008 1:33 PM
Uncleant wrote:

RE: New EMail not showing in Inbox but showing in Unread Mail...
"DCEFrance" wrote:

On Thursday, November 27, 2008 1:39 PM
Uncleant wrote:

For what it's worth, I have a similar problem on my new Tosh laptop running
For what it's worth, I have a similar problem on my new Tosh laptop running
Vista Home Premium and Office 2007. All incoming mails appear fine in Unread
mail folder but only some intially appear in the Inbox (in bold as unread).
As soon as I have selected them in the Unread foler they appear in the Inbox
as read and I have no further problems. It's annoying but as far as I can
tell, no emails go missing once I have read them in the Unread folder. This
started happening a couple or so weeks ago - it was fine before. The problem
is not apprent on my Dell desktop running Windows XP SP3 and Office 2007
which downloads exactly the same emails from my POP servers. As they say in
the classics, 'go figure' - though I do wish Microsoft would!!

"DCEFrance" wrote:

On Sunday, March 22, 2009 11:12 AM
Von Willis wrote:

Outlook email received but not showing in the inbox
RE: New email messages not showing in the inbox of outlook
NOTE: they can usually be viewed if the "view unread messages" tab is clicked

***********************************
Quick Fix to Emails not Showing Up
***********************************

Chances are the user has changed the "View" Properties for Outlook and its very easy to correct:

Go to the [view] then [current view] then select [messages] to allow the messages to show up without the preview lines. If the user wants the preview under the messages select the second one [messages with preview].

This should correct most of the issues with messages not showing up.

If that doesn?t help try doing a ?Repair? on your Outlook 2003/2007:
In 2003, go to the HELP menu and select DETECT AND REPAIR. In 2007, go to the HELP menu and select OFFICE DIAGNOSTICS. Each of these will run through a check of your Office install and could potentially fix issues that you are having. The results could vary so be sure to read through the recommendations/results carefully.

If all else fails then try creating a new mail user profile:

There have been quite a few instances where creating a new Mail Profile will solve the issues that you are having. This has worked for me a few times and with others when I was helping them on their computers. Here is how you create a new Profile:
1. Go to Control Panels and select MAIL
2. Within the Mail panel, select ?Show Profiles??
3. Under the Profiles area, you will most likely only see one Profile (e.g., ?Outlook?) unless you have done one before.
4. Select the ?Prompt for a profile to be used? selection. Then click ?Add??
5. Type in the name for your new Profile. I usually recommend that you put in some sort of date stamp so that you know when you created your profile.
6. What pops up next really depends on your setup. If you are part of a Microsoft Exchange/Active Directory environment, you may have some thing defaulted. In other cases (and depending on the version of Outlook you are using), you will be prompted to enter other information. One way or another, you have to enter in your Account settings for the email address you are trying to set up. You just need to go through it until you are done with your profile. Make yourself a cup of tea or coffee while you wait for your settings to populate.
7. After that, test out your new profile. NOTE: if you are remotely working, it may take a while for all of your email to fully download.

Another little tip: once you confirm that your profile is working, just change the selection from ?Prompt for a profile? to ?Always use this profile?.
That?s it!

Hope that helps!

Submitted via EggHeadCafe - Software Developer Portal of Choice
Generic Feed Parsers Redux
http://www.eggheadcafe.com/tutorials/aspnet/42a9b6e2-809e-4c a7-b3f6-acd41f462063/generic-feed-parsers-redu.aspx

Outlook 2003 - We have an issue whereby some received emails do not display
the fact that they have an attachment (no paperclip next to the message, and
no indication when you actually open the message). If you open the message
and do 'Save Attachments' it allows you to save the 'hidden' attachment. If
you forward the message, the attachment does not appear unless you add
another attachment, in which case it appears alongside the one you have just
added!

If you use OWA, the attachment is displayed correctly. If you use Outlook
2000 or Outlook 2007, the attachment is not indicated with a paperclip next
to the message, but is shown if you open the message. If we change the
settings to force messages to be displayed as plain text, the attachment is
indicated correctly within the email. I have seen this problem frequently
with DOCX and PDF format attachments, but there may be others also.

Outlook 2003 has all of the available updates applied. We run Exchange 2003
(SP2).

Anyone got a solution to this?

Many thanks
Simon

This is the situation:

Users receive an e-mail from certain external domains. There is a paperclip showing in outlook but when the message is opened there is no attachement.

If the same users uses OWA they can see and open the attachements without any problem, they can even forward the mail to them selves and then the attachements are visible in outlook 2007.

The weird thing is that not all attachements are invisible (only from certain domains i guess) All clients and server are up-to-date.

Server is SBS 2008 (ecxhange 2007 SP3 + rollup-
Client is windows 7 (all updates installed) office 2007

Any help is welcome...

Win XP PRO Outlook 2003

Creating meetings
The appointment I have scheduled does not show in my calander only shows
some of them. The appointment will show in the shared recievers calander.

I can't seem to find an answer. When I click on the picture in Outlook 2003
it does not open but the red x disappears. If I close the message and then
re-open it and then right click the red ex, the pictures will open, but never
the first time, only the second time I open the email. Any Ideas?

I intentionally left Outlook 2003 on my computer when I bought Office 2007
because I DO NOT want to use the Word HTML engine for my email!!!!!

In the past an occasional email would not be rendered correctly--it would be
in plain text instead. It wouldn't have all HTML tags, but image links and
the clickable links are shown in tag brackets (that don't wrap when the link
text wraps at the window edge!)

Now it seems to be more and more common. Just today I opened over 10 HTML
email messages in a row that were plain text. It's VERY annoying.

Did a recent update disable or handicap the HTML engine? I use AVG free as
my Virus scanner.

I've recently installed Outlook 2003, (running alongside Office 2002), on XP
Pro.

When a friend sends an attachment, (jpeg), it shows up in Outlook 2003 as a
Notepad file and once open only shows the lines of text.

In order to view the image I have to save it elswhere then open some image
software, (Corel Paint for example), and then open the file.

In Outlook 2002 I could just click on the attached image and open it from
within Outlook, is this possible with Outlook 2003?

WIndows XP Pro SP2/Office 2003 SP3
Exchange account

I have a user who clicks on an email link on a County website and instead of
getting prompted with a new message to email that County address, he gets a
"Object not found" in Outlook.

Thanks for your help

I am having a problem with using the tracking options in Outlook 2003. Even
though I turn on the read receipt and delivery receipt options when I send a
message, the recipient does not receive the notification. I have downloaded
and installed all the office updates and I have reinstalled Microsoft Office
2003 selecting the repair option, but I am still having the problem. I know
that the problem is not with our ISP because other users in the office are
able to successfully use this functionality. Doe anyone have any ideas on
how to resolve this issue?
--
Anthony


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