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Conversation Tracking

Hey !

Is there a way to change the PS_CONVERSATION_TOPIC of a mailitem ? Or is
there a way to set this property before/instead Outlook set this property to
the Subject (without RE/FW)?

We want to change the standard conversation management in Outlook and add a
ticket number to a conversation. The implementation of Conversation Index is
ok, but we want to give the conversation a specific name.

Thank you!
Koen Verwimp


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Is there an easy way to keep track of an email conversation?

I have prospective clients asking questions, then I reply, then they start a new topic with a new question, then I reply to that etc.

Gets messy when it's not all in the same thread, so I tend to make a folder and put all emails corresponding to that prospective client in that folder.

Problem is, I'm making too many folders now and some of those prospective clients aren't mine anymore but I'd still like to keep a track of the conversation in case they get back to me.

I wish I could link emailes to each other so that I know what's what, and which email belongs to who.

Any suggestions?

-Frankie

i am posting this after having scoured the web and microsoft's help
resources to no avail looking for an explanation for the following
label at the top of my emails in Outlook 2007 (running on XP):

"This message is part of a tracked conversation. Click here to find
all related messages or to open the original flagged message."

My best guess is that this is a (undocumented) feature that informs
the user that the message is part of something they have been paying
attention to that was flagged earlier.

I would like to know if this would still show up if the message flag
was changed, removed or marked complete.

It would be useful to know the ins and outs in general but so far it
seems to make sense. I wonder if Entourage 2008 has the same or
similar functionality (I use outlook on windows xp running on
parallels on a macbook).

Anyone have any insights here?

i am posting this after having scoured the web and microsoft's help
resources to no avail looking for an explanation for the following
label at the top of my emails in Outlook 2007 (running on XP):

"This message is part of a tracked conversation. Click here to find
all related messages or to open the original flagged message."

My best guess is that this is a (undocumented) feature that informs
the user that the message is part of something they have been paying
attention to that was flagged earlier.

I would like to know if this would still show up if the message flag
was changed, removed or marked complete.

It would be useful to know the ins and outs in general but so far it
seems to make sense. I wonder if Entourage 2008 has the same or
similar functionality (I use outlook on windows xp running on
parallels on a macbook).

Anyone have any insights here?

I have outlook 2007 with Exchange.

I've been looking at filters and alerts trying to figure out how I can view or move responses to my messages that were marked as "Flag for Follow up"

I've used Clear Context and Outlook, looking for a good way to use outlooks "conversation" view to file my original message and the replies to those messages.

Here's the use case

1) I have an question that I need answered. I write the message to one or more people on the team. I flag the message for follow up in a day/week/whatever.
2) when one or more people reply, I'd like to file them together with the original message and use the conversation view to pull them all together.

I think this will make me much more efficient and help me stop missing replies in the "sea of emails" I get from the team (who are spread out all over the world -- and answer at all times of day).

I want a folder or view so that I can group multiple, different conversations. I want to do this so that 3-4 times per day, I can focus on outstanding issues without having to click through the infobar on each outstanding question to find the possible follow ups.

I can see in the InfoBar "This is part of a tracked conversation" but I cannot figure any way to filter or create an outlook rule for it. In fact, I can't find the object that represents that infobar to use in a DASL filter (and certainly not a rule). I suspect it's generated at run time.

Can anyone think of a way for me to filter or generate a rule to group, by conversation, my flagged message and replies to that in 1 folder or view so I can group by conversations?

Thanks in advance.

Hi all

I have been searching around for quite some time, both here and on the web, and am struggling to find what I hope is out there!

What I am looking for is an easy wa yto track email conversations by contact. For example, if I have a contact of John Smith, I want and easy way to simply click on the contact and see all emails sent to and from him (this need not be across all folders, it could be just the inbox/sent folder if easier).

I am aware that this is possible via BCM, but I work for myself and as such the licence terms do not work for me for this product as I think there is a minimum of 5 licences, and I would only need 1!!. And I don't need, or want to pay for, the extra functionality of BCM either!

Does anyone know of a way to do this, or if there are any add-ins (free of paid for) that would provide such functionality?!

It seems like a fairly basic ask, but my searches have so far only really undearthed BCM for this.

Thanks

Does anyone have a view on how to track the number of messages sent between a couple of users on a single exchange server ?
I'm concerned that members of my company are having email conversations that are not work related - as such I'd like to produce stats but do not want to access their mailbox content directly
Do the tracking logs provide this info ?

Hi Exchange Lovers

I´m stumped.  I´m missing an Email.

I can find it in my SMTP logs but not in Message Tracking Center (MTC) or in the destination mailbox/inbox.

Also, it shows up in the SMTP logs at the Bridgehead Server and the destination mailbox (Backend) Server but not in MTC in any of the 2 servers.

The Email message was a reply in a longer conversation and messages both prior and after gets delivered?!

Server version is Exchange Server 2003 SP2 and we do not use any Build-in AntiSpam features. AntiVirus is Antigen v.9 SP1.

Any one experienced this behaviour before? Any tips would be most welcome.

Hi,
I use outlook 2003 on windows XP and would like a more
powerfull way of tracking emails than sorting by "Conversation".
Espicially as the conversation field is no good if the subject is
changed.

What I was hoping for is VBA/rule where it searches the
whole body of a message and if the body of that message is fully
contained within the body of another message the smaller message is
moved to another folder..

If you need me to clarify this then please ask don't
hestiate to ask.

Thanks

Chris

Hi,
I use outlook 2003 on windows XP and would like a more
powerfull way of tracking emails than sorting by "Conversation".
Espicially as the conversation field is no good if the subject is
changed.

What I was hoping for is VBA/rule where it searches the
whole body of a message and if the body of that message is fully
contained within the body of another message the smaller message is
moved to another folder..

If you need me to clarify this then please ask don't
hestiate to ask.

Thanks

C

Hi,
I use outlook 2003 on windows XP and would like a more
powerfull way of tracking emails than sorting by "Conversation".
Espicially as the conversation field is no good if the subject is
changed.

What I was hoping for is VBA/rule where it searches the
whole body of a message and if the body of that message is fully
contained within the body of another message the smaller message is
moved to another folder..

If you need me to clarify this then please ask don't
hestiate to ask.

Thanks

Chris

Hi all,

I am using the Conversation view and find that it successfully recognises
slight variations in e-mail subjects if they are prefixed with or SV: or
AW: (replies from other languages). This is great.

BUT, I also obviously want all the Read Receipts to be included in the
conversation thread, so I can easily track what messages have been read or
not. However, OL2003 treats slight variations in subjects if they are
prefixed with Read: as totally different Conversations!

1) Why?
2) How can I fix this so Read: appear in the same thread as ?
--
Thanks,
CJSnet

Try Google Quik-e-search™ at www.Superhighstreet.com/home
....Finds anything or they buy it for you!

[remove 'teeth' to e-mail me]

I thought Outlook 2007 was a way to keep track of what your conversations
are. Unfortunately I cannot figure out how to post a journal entry for a
contact.

I know the help says to go to Actions on the Contact Ribbon and Create a
Journal Entry, but there is no such link on the Contact Ribbon.

How do I keep track of my conversations with a contact. There also does not
appear to be a way to link a Journal entry with a contact if you go by
opening the Journal entry first. UPDATE, found that, by typing name it will
pull up contact. I was looking for a search window.

I would like to start using Outlook as my contact manager, but Act! is a
much easier tool for keeping track of appointments, activities and history on
a contact. Can Outlook do the same?

"sbobko" wrote in message
news:AB851F8E-9EB1-47F0-B917-B37B4583CD47@microsoft.com...
>I thought Outlook 2007 was a way to keep track of what your conversations
> are. Unfortunately I cannot figure out how to post a journal entry for a
> contact.
>
> I know the help says to go to Actions on the Contact Ribbon and Create a
> Journal Entry, but there is no such link on the Contact Ribbon.
>
> How do I keep track of my conversations with a contact. There also does
> not
> appear to be a way to link a Journal entry with a contact if you go by
> opening the Journal entry first. UPDATE, found that, by typing name it
> will
> pull up contact. I was looking for a search window.
>
> I would like to start using Outlook as my contact manager, but Act! is a
> much easier tool for keeping track of appointments, activities and history
> on
> a contact. Can Outlook do the same?
>
What you need to do is add a "Record in Journal" button to the Quick Access
Toolbar for the Contact record. Then, when you click on that button, it
generates a Journal item with a link to that contact. (Alternatively, you
can use the keystrokes Ctl + J.)

In order to see that link, you must configure Outlook 2007 to show the
Contact field in Journal items. Go to Options | Preferences, click on the
"Contact Options..." button, and put a check in the box "Show Contact
Linking on all Forms."

If you create a Journal entry, and wish to link it to a Contact, simply type
a few characters of that contact's name in the "Contacts..." field. If
Outlook recognizes the contact, it will fill in the rest of the name, and
create a link to that contact.

--
Michael

Hello All,
Trying to track down messages to find out how many a day the server processed in/out and size. Any suggestions?

Thank you

Good afternoon ladies and gentlemen,

I have a follow-up question to an earlier post regarding the "Recover Deleted Items" tool in Outlook.

This particular client of mine is...a pain in the ass...to say the least.

Right now to review employees' mailboxes, he views their mailboxes within his Outlook profile, as he has Administrative rights over the Mailbox Store. And he's cool with this.

The part he's not cool with is when he wants to review items that users have deleted. Right now, he has to log into an Outlook profile setup for a specific user's mailbox, click on their Deleted Items, and then use the "Recover Deleted Items" tool. This isn't so bad, as far as he's concerned, but then if he wants to SEE what the message is all about, he has to first restore it to wherever it was originally deleted from. This is the part he has trouble with, because these are active users, and he doesnt want to have to restore things, risk having them see it, then he has to go track it down.

So my question, does anyone on the board know of any kind of software, that will more easily allow an administrator review a user's Deleted Items, or perhaps their whole mailbox all together.

Thanks,
Jon

I've run a search in 2003 Message tracking. Is there anyway I can output the search results into a text file for reporting purposes?

Hi Techies,
 
Is there any chance i can print all the logs that i filtered in the Message Tracking in Exchange 2003? Not the single log but the whole result that appears when the search is done.
 
Thanks.

  I installed message Tracking on my Exchange 2003 Server yesterday.  Seemed quite easy.  Worked right away could view any message in the Message Tracking Center.  So I come in today and it will not display any message after 12:59 am this morning.  I know it is tracking email because the file for today is growing.  I checked on Google and did everything people iusggested.  Permissions seem to be correct.  Any ideas?

Hello all.  I have a user that complained that expected email was not being delivered.  I used the message tracking center and verified that the message was actually received by Exchange.  The tracking center showed that:
Message Submitted to Advanced Queuing
Started Message Submission to Advanced Queue
Message Submitted to Categorizer
Message Categorized and Queued for Routing
Non-Delivered Report (NDR) Generated

My question is: to whom is the NDR sent?  The postmaster account, my upset user and the external user have not received an NDR.  Also, the external user was able to send an email to my internal user last week without problems.  Any ideas?  Lastly, in case it's needed, I'm running Exchange 2003 with SP2 installed.  Thank you.

I have a need to gather information hitting our Exchanger server. The information requested is a specific email address (outside of our company), time frame (from current date back at least one month), and the ability to review all contents of each email.

Tracking is turn on with the Exchange server but we only track back 7 days and it does not show contents.

Can the above request be done any other way? Thanks in advance.

I'm trying to get message tracking enabled and when I go to the server properties and the general tab, the options
are grayed out.  I cannot seem to get these enabled or see where else I can go to get around the
Grayed out boxes...

Any help or pointers would be great..
Thanks
Scott

Hello,

In the message tracking tool, you can right click on the title bar and select Recipients as an additional column and move it over next to Sender. I do this every time I go in there. Is there a way I can make this stick so I don't have to do it every time??

Thanks

     I've discovered that my front end mail server has been sending out SPAM and I'm having a tough time tracking down the culprit.

I'm seeing lines such as this in my front end server log:

2008-3-25 0:0:34 GMT 74.218.48.125 User - MY_SERVER MY_IP rosselly@hotmail.it 1020 MY_SERVERuylJc0xvlUQ9c000002dc@mail.MYDOMAIN.com 3 0 2122 50 2008-3-21 20:47:21 GMT 0 Version: 6.0.3790.1830 - - BPOL@bancairoma.it -

I can block the IP addresses that they are coming from, however the source addresses keep changing and I'm more concerned as to how this is happening.  I've confirmed that my server isn't running an open relay.  While I haven't completely ruled out a virus on my mail server, I've been running up to date McAfee Enterprise Scan and Group Shield with 0 detections in the past 30 days.

The best idea I have so far is that something has obtained a user's password, possibly malware on a workstation, and is using that to authenticate and send out mail.

If this were the case, is there any way to see whose credentials are being used to send a message?  Is there anything else you can suggest?

Hi everyone.

Since the last week, I'm getting constant error messages when I try to track messages using Exchange's Message Tracking Center (W2k3 enterprise + Exchange 2003). The error is '80070003 - The system cannot find the path specified' and it pops up just after selecting the server to track from. Note that Exchange's other features work well, only the tracking fails.

Thanks in advance


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