"sbobko" wrote in message
>I thought Outlook 2007 was a way to keep track of what your conversations
> are. Unfortunately I cannot figure out how to post a journal entry for a
> I know the help says to go to Actions on the Contact Ribbon and Create a
> Journal Entry, but there is no such link on the Contact Ribbon.
> How do I keep track of my conversations with a contact. There also does
> appear to be a way to link a Journal entry with a contact if you go by
> opening the Journal entry first. UPDATE, found that, by typing name it
> pull up contact. I was looking for a search window.
> I would like to start using Outlook as my contact manager, but Act! is a
> much easier tool for keeping track of appointments, activities and history
> a contact. Can Outlook do the same?
What you need to do is add a "Record in Journal" button to the Quick Access
Toolbar for the Contact record. Then, when you click on that button, it
generates a Journal item with a link to that contact. (Alternatively, you
can use the keystrokes Ctl + J.)
In order to see that link, you must configure Outlook 2007 to show the
Contact field in Journal items. Go to Options | Preferences, click on the
"Contact Options..." button, and put a check in the box "Show Contact
Linking on all Forms."
If you create a Journal entry, and wish to link it to a Contact, simply type
a few characters of that contact's name in the "Contacts..." field. If
Outlook recognizes the contact, it will fill in the rest of the name, and
create a link to that contact.